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- Tasks: Lead a dynamic team to deliver exceptional customer experiences and manage store operations.
- Company: Join a vibrant retail environment in the heart of Oxford with a focus on excellence.
- Benefits: Enjoy a competitive salary, 28 days paid leave, staff discounts, and continuous training.
- Why this job: Be part of a fast-paced culture that values leadership and outstanding customer service.
- Qualifications: 2+ years in retail management with strong leadership and sales skills required.
- Other info: Apply now to elevate your retail career and make an impact!
The predicted salary is between 20400 - 47600 £ per year.
Store Manager – Charity Retail Superstore
Location: Oxford, Oxfordshire
Salary: £35,000-£38,000 per annum (dependent on experience)
Hours: Full-time (37.5 hours per week, including weekends)
Store Opening Hours: Monday – Saturday 9:30am – 5pm and Sunday 10am – 4pm
Are you a dynamic and experienced Retail Manager looking to make a real difference?
My client is looking for a passionate Store Manager to lead and expand their thriving charity Superstore based on Barns Road, Oxford. You will be a current Store Manager with the ability to work in a fast-paced environment, this is a high footfall Superstore so the ability to work with pace and offer a high-quality customer experience is a must.
This is a unique opportunity to use your commercial retail expertise to drive revenue while supporting a social enterprise dedicated to ending homelessness.
Why Join Us?
- Make a difference – Every sale directly supports the mission to provide homes, training, and meaningful work to people who have experienced homelessness.
- Lead a thriving retail operation – Oversee a high-performing team, maximise sales, and enhance customer experience.
- Diverse and rewarding role – Manage retail operations, house clearance services, and a fleet of five vans collecting donated stock.
- Work with purpose – Collaborate closely with the local community, offering training and development opportunities to individuals rebuilding their lives.
- Great benefits – Enjoy 33 days of annual leave, a stakeholder pension, and access to Employee Assistance and Reflective Practice sessions.
The Role
As the Store Manager, you will:
- Oversee the day-to-day running of the charity retail superstore, ensuring excellent customer service and sales performance.
- Lead and motivate a diverse team of staff, volunteers, and companions (people with lived experience of homelessness).
- Drive income growth, manage merchandising, and optimise stock management.
- Oversee house clearance operations and a team managing stock collection and deliveries.
- Ensure health & safety compliance and maintain high operational standards.
- Collaborate with the Learning & Development Manager to support companion training and work experience programmes.
What We’re Looking For
- Proven experience in retail management, preferably within the charity sector or a social enterprise.
- Strong leadership & people management skills, with experience of training, coaching, and supervising teams.
- Commercial acumen, with a track record of meeting and exceeding sales targets.
- Excellent communication and organisational skills to manage a busy and varied retail environment.
- Experience working with vulnerable people and a commitment to inclusivity and empowerment.
- Hands-on and proactive approach, with a passion for social impact.
If you have experience in Store Management and you have passion and enthusiasm for the non-profit sector, then this role could be for you…please apply today with a copy of your CV.
Store Manager employer: C2 Recruitment
Contact Detail:
C2 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Make sure to highlight your leadership experience in retail. Share specific examples of how you've inspired and managed large teams to achieve operational success and deliver exceptional customer experiences.
✨Tip Number 2
Familiarize yourself with the latest trends in visual merchandising. Being able to discuss how you can maintain flagship-level store presentation will set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your strategies for driving sales and managing budgets effectively. Having concrete examples of how you've exceeded sales targets in previous roles will demonstrate your capability.
✨Tip Number 4
Show your passion for customer service by sharing stories that illustrate your commitment to providing a memorable shopping experience. This will resonate well with the hiring team.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in retail management, particularly focusing on your leadership skills, operational management, and customer service achievements. Use specific examples to demonstrate your success in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your ability to lead a team. Mention your experience with high-volume stock management and how you have driven sales in previous roles. Make it personal and engaging!
Highlight Key Achievements: In both your CV and cover letter, emphasize key achievements such as sales targets met or exceeded, successful team development initiatives, and any awards or recognition received in your previous roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at C2 Recruitment
✨Showcase Your Leadership Skills
As a Store Manager, your ability to lead and inspire a team is crucial. Prepare examples of how you've successfully managed large teams in the past, focusing on your leadership style and how it contributed to operational success.
✨Demonstrate Operational Expertise
Be ready to discuss your experience with operational management. Highlight specific instances where you improved store operations, managed compliance, or handled audits effectively, showcasing your attention to detail.
✨Emphasize Customer Service Excellence
Prepare to talk about your approach to customer service. Share stories that illustrate how you've set high standards for customer experiences and how you resolved any challenges to ensure satisfaction.
✨Discuss Stock Management Strategies
Since handling high volumes of stock is key, be prepared to explain your strategies for efficient stock management. Discuss how you maintain visual merchandising standards while ensuring the sales floor is always appealing and well-stocked.
