At a Glance
- Tasks: Lead and coordinate volunteer recruitment, onboarding, and engagement for a respected hospice charity.
- Company: Join a well-regarded hospice charity with a supportive and collaborative culture.
- Benefits: Enjoy 27 days annual leave, hybrid working, and in-house training opportunities.
- Other info: Flexible hours and opportunities for career growth in a dynamic setting.
- Why this job: Make a real difference by creating an inclusive volunteering environment.
- Qualifications: Experience in volunteer management and strong communication skills required.
The predicted salary is between 30575 - 33455 £ per year.
An established and respected hospice charity is seeking an experienced and motivated Volunteer Engagement Co-ordinator to join its Voluntary Services Team at an exciting time of growth and development. This is a fantastic opportunity for a Volunteer Manager or Volunteer Coordinator looking to develop their career within a well-regarded hospice organisation.
About the Role
As Volunteer Engagement Co-ordinator, you will lead and coordinate the recruitment, onboarding, induction, engagement and retention of the volunteer workforce. You will ensure best practice in volunteer management, helping to build an inclusive and welcoming volunteering environment where every volunteer feels valued and supported. This role combines operational delivery with strategic development. You will work closely with the Head of Volunteering to expand volunteer recruitment methods, develop new volunteer roles aligned to future organisational needs, and contribute to the implementation of a Volunteer Strategy that supports wider strategic objectives.
Key responsibilities include:
- Coordinating volunteer recruitment campaigns and onboarding processes
- Developing innovative ways to attract volunteers, including community engagement events and outreach initiatives
- Building partnerships with local organisations to increase volunteer applications
- Supporting managers with volunteer involvement, training requirements and role development
- Ensuring compliance with policies, safeguarding, data protection and best practice in volunteer management
- Maintaining accurate volunteer databases and analysing data to produce reports and insights
- Supporting under-represented groups to access volunteering opportunities
- Managing volunteer performance issues sensitively and professionally where required
- Contributing to the development and review of volunteer policies and procedures
About You
- Experience of volunteer recruitment, training and engagement
- Strong administrative and IT skills, including CRM/database management and reporting
- Excellent communication and interpersonal skills
- The ability to manage competing priorities in a fast-paced environment
- Confidence handling sensitive situations with tact and diplomacy
- Strong analytical and organisational skills
- A creative and innovative approach to developing volunteer opportunities
- Flexibility to work occasional evenings and weekends and travel across the areas covered
- A full driving licence and access to your own vehicle
- An understanding of current volunteering trends and national volunteering issues would be advantageous
Benefits
- 27 days annual leave plus Bank Holidays
- One additional day birthday leave
- Pension scheme
- Occupational Sick Pay from commencement
- Hybrid and flexible working options
- Access to in-house training and development opportunities
- Free on-site parking
- Subsidised restaurant facilities
- A supportive, collaborative and values-driven working environment
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