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- Tasks: Lead a team of stock counters, ensuring accurate stock counts and exceptional customer service.
- Company: Join a dynamic retail company focused on delivering top-notch stocktaking services.
- Benefits: Enjoy flexible shifts, holiday pay, and access to wages early with Wagestream.
- Why this job: Great opportunity for growth, travel, and developing leadership skills in a fast-paced environment.
- Qualifications: Must have a full driving licence and outstanding customer service skills.
- Other info: Evening and night shifts required; must be 18 or older due to unsociable hours.
The predicted salary is between 30943 - 32010 £ per year.
Salary: £30,943, increasing to £32,010 on completion of training. Plus, either company car or car allowance.
Location: Durham
*Access to wages from 3 days after shift completion*
*Immediate Start*
*Holiday Pay*
As a Retail Stocktaking Team Leader, you will take accountability for managing teams of up to 60 stock counters, delivering the end-to-end stock taking service while on our client's sites. The shifts lengths vary, and we require flexible availability; you will be required to travel to a different client site each day and may occasionally be expected to stay away from home.
Days: Monday - Sunday (Up to 5 days in a 7-day working pattern and there is the possibility of flexibility in the working days per week if required)
Hours of Work: Evening/Night shifts.
Benefits:
- Colleagues will be offered a benefit called Wagestream, which enables colleagues to track, save and access up to 50% of their wages prior to pay day.
- Wagestream also offers financial advice, all contributing to the financial wellbeing of RAS colleagues.
- Full time / permanent salaries available.
- Expenses paid.
- Ongoing training.
- Progression opportunities.
- Paid holiday.
- Overseas opportunities.
You will be expected to ensure the following within your team:
- Correct procedures and processes are followed.
- Exceptional customer service standards are delivered on all sites.
- Stock Counts are completed accurately and within the given time frame.
- Team productivity is monitored and improved where possible.
Person Specification:
- A Full Driving License.
- Outstanding customer service skills.
- The ability to communicate effectively with all levels of personnel.
- Basic IT skills.
- The ability to remain focused when under pressure.
- Manage time effectively and work without immediate supervision.
- Willingness and ability to travel.
Please note all work will require prolonged periods of standing and some use of step stools and ladders. Some sites are in warehouses or large retail premises where you may be required to access and work with ground and high level stock.
This role will involve working unsociable hours, working early mornings or night shifts; this therefore means we are unable to hire anyone under the age of 18 years.
Full training in our systems and client procedures will be provided.
We look forward to receiving your application.
Retail Team Leader in Durham employer: C2 Recruitment
Contact Detail:
C2 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Leader in Durham
✨Tip Number 1
Familiarise yourself with the retail stocktaking process. Understanding the end-to-end service will help you demonstrate your knowledge during interviews and show that you're ready to lead a team effectively.
✨Tip Number 2
Highlight your flexibility in working hours and locations. Since the role requires evening and night shifts, being open about your availability can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've delivered exceptional customer service in previous roles. This is crucial for the Retail Team Leader position, and showcasing your experience can make a strong impression.
✨Tip Number 4
Emphasise your leadership skills and ability to manage a large team. Be ready to discuss how you've motivated and improved team productivity in past experiences, as this will be key to your success in the role.
We think you need these skills to ace Retail Team Leader in Durham
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Retail Team Leader position. Tailor your application to highlight relevant experience and skills that match what they are looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in retail management or team leadership. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to manage teams and deliver exceptional customer service.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples from your past experiences that showcase your leadership skills, ability to work under pressure, and commitment to customer service.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a leadership role.
How to prepare for a job interview at C2 Recruitment
✨Showcase Your Leadership Skills
As a Retail Team Leader, you'll be managing a large team. Be prepared to discuss your previous leadership experiences and how you motivated your team to achieve goals. Use specific examples to illustrate your ability to lead effectively.
✨Demonstrate Flexibility
This role requires flexibility in working hours and locations. Highlight your willingness to adapt to different shifts and travel to various client sites. Share any past experiences where you successfully managed changing schedules.
✨Emphasise Customer Service Excellence
Exceptional customer service is key in this role. Prepare to discuss how you've delivered outstanding service in previous positions. Consider sharing a challenging situation and how you resolved it to ensure customer satisfaction.
✨Prepare for Practical Scenarios
You may be asked to solve practical problems during the interview. Think about scenarios related to stock management or team productivity. Practising these types of questions can help you feel more confident and ready to impress.
