At a Glance
- Tasks: Solve complex tech issues and improve systems in a hands-on role.
- Company: Join a well-established and growing business in Shrewsbury.
- Benefits: Earn £35,000 - £40,000 with a company pension and professional development.
- Other info: Office-based role with opportunities for career growth and skill development.
- Why this job: Take ownership of IT infrastructure and make a real impact on the business.
- Qualifications: 5+ years in IT support, strong knowledge of Windows/Linux, and networking skills.
The predicted salary is between 35000 - 40000 £ per year.
C2 Recruitment is hiring on behalf of a well-established and growing business for a Senior IT Technician to join their team in Shrewsbury. This is a hands-on role for an experienced IT professional who enjoys solving complex technical issues, improving systems, and supporting the wider business. You will play a key part in maintaining and developing the organisation's IT infrastructure while supporting day-to-day operations.
You will take ownership of technical support across hardware, software and networks, ensuring systems are stable, secure and performing at a high level. Alongside this, you will contribute to projects, support system upgrades, and help drive continuous improvement across the IT function.
Key responsibilities include:
- Providing advanced technical support across hardware, software and network issues
- Installing, configuring and maintaining servers, systems and workstations
- Monitoring system performance and ensuring reliability and uptime
- Managing network infrastructure including LAN, WAN, firewalls, routers and switches
- Supporting system upgrades, patches, backups and migrations
- Implementing and maintaining IT security standards
- Assisting with IT projects including system rollouts and migrations
- Documenting processes, configurations and fixes
- Supporting and mentoring junior team members
- Working with external suppliers and service providers where required
To be successful in this role, you will have:
- At least 5 years' experience in IT support or systems administration
- Strong knowledge of Windows and/or Linux environments
- Experience with networking protocols such as TCP/IP, DNS and DHCP
- Hands-on experience with hardware troubleshooting and diagnostics
- Exposure to virtualisation technologies such as VMware or Hyper-V
- Experience with cloud platforms including Azure, Intune and AVD
- Experience supporting or delivering on-premise to Azure migrations
- A solid understanding of IT security principles
- Strong problem-solving skills and a proactive approach
- The ability to manage multiple priorities effectively
- Strong communication skills and the confidence to work across the business
- A full, clean driving licence
- Relevant certifications such as CompTIA, Microsoft, Cisco or ITIL would be advantageous but are not essential.
This is an office-based role in Shrewsbury, working Monday to Friday 8.30am to 5pm. There may be occasional requirements for out-of-hours support. In return, you will receive a starting salary of £35,000 to £40,000, company pension and ongoing professional development opportunities.
If you are looking for a role where you can take ownership, develop your skills and play a key role in a growing business, we would like to hear from you.
Senior IT Technician in Norwich employer: C2 Recruitment
Join a well-established and growing business in Shrewsbury as a Senior IT Technician, where you will be part of a dynamic team that values innovation and continuous improvement. Enjoy a supportive work culture that encourages professional development, offers competitive salaries, and provides opportunities to take ownership of your projects while mentoring junior staff. With a focus on maintaining a stable and secure IT infrastructure, this role not only allows you to solve complex technical issues but also contributes to the overall success of the organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Technician in Norwich
✨Tip Number 1
Network like a pro! Attend local tech meetups or online webinars to connect with other IT professionals. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects, especially those involving system upgrades or troubleshooting. This gives potential employers a tangible sense of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions and scenarios. Practice explaining complex issues in simple terms, as communication is key in IT roles. We want to see how you can break down problems for non-techies!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from candidates who are genuinely interested in joining our growing business.
We think you need these skills to ace Senior IT Technician in Norwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior IT Technician role. Highlight your experience with Windows/Linux environments, networking protocols, and any relevant certifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about IT and how your problem-solving skills can benefit our team. Keep it concise but engaging – we love a good story!
Show Off Your Technical Skills:In your application, don’t shy away from showcasing your technical expertise. Mention specific projects or experiences where you’ve tackled complex issues or improved systems. We’re all about hands-on experience here at StudySmarter!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at C2 Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Windows and Linux environments. Be ready to discuss your hands-on experience with hardware troubleshooting and networking protocols like TCP/IP, DNS, and DHCP. This will show that you're not just familiar with the concepts but can also apply them in real-world scenarios.
✨Showcase Problem-Solving Skills
Prepare to share specific examples of complex technical issues you've solved in the past. Think about times when you improved systems or supported system upgrades. This will demonstrate your proactive approach and strong problem-solving skills, which are crucial for the role.
✨Communicate Clearly
Since you'll be working across the business, effective communication is key. Practice explaining technical concepts in simple terms, as you may need to mentor junior team members or liaise with non-technical staff. This will highlight your ability to work collaboratively and support the wider business.
✨Be Ready for Scenario Questions
Expect scenario-based questions during the interview. Prepare for questions about managing network infrastructure or implementing IT security standards. Think through how you would handle various situations, as this will showcase your critical thinking and ability to manage multiple priorities effectively.
