At a Glance
- Tasks: Solve complex tech issues and improve systems in a hands-on role.
- Company: Join a well-established and growing business in Shrewsbury.
- Benefits: Earn £35,000 - £40,000 with a company pension and professional development.
- Other info: Office-based role with opportunities for career growth and mentoring.
- Why this job: Take ownership of IT infrastructure and make a real impact.
- Qualifications: 5+ years in IT support, strong knowledge of Windows/Linux, and networking skills.
The predicted salary is between 35000 - 40000 £ per year.
A well-established and growing business is seeking a Senior IT Technician to join their team in Shrewsbury. This is a hands-on role for an experienced IT professional who enjoys solving complex technical issues, improving systems, and supporting the wider business. You will play a key part in maintaining and developing the organisation's IT infrastructure while supporting day-to-day operations.
You will take ownership of technical support across hardware, software and networks, ensuring systems are stable, secure and performing at a high level. Alongside this, you will contribute to projects, support system upgrades, and help drive continuous improvement across the IT function.
Key responsibilities include:
- Providing advanced technical support across hardware, software and network issues
- Installing, configuring and maintaining servers, systems and workstations
- Monitoring system performance and ensuring reliability and uptime
- Managing network infrastructure including LAN, WAN, firewalls, routers and switches
- Supporting system upgrades, patches, backups and migrations
- Implementing and maintaining IT security standards
- Assisting with IT projects including system rollouts and migrations
- Documenting processes, configurations and fixes
- Supporting and mentoring junior team members
- Working with external suppliers and service providers where required
To be successful in this role, you will have:
- At least 5 years' experience in IT support or systems administration
- Strong knowledge of Windows and/or Linux environments
- Experience with networking protocols such as TCP/IP, DNS and DHCP
- Hands-on experience with hardware troubleshooting and diagnostics
- Exposure to virtualisation technologies such as VMware or Hyper-V
- Experience with cloud platforms including Azure, Intune and AVD
- Experience supporting or delivering on-premise to Azure migrations
- A solid understanding of IT security principles
- Strong problem-solving skills and a proactive approach
- The ability to manage multiple priorities effectively
- Strong communication skills and the confidence to work across the business
- A full, clean driving licence
Relevant certifications such as CompTIA, Microsoft, Cisco or ITIL would be advantageous but are not essential.
This is an office-based role in Shrewsbury, working Monday to Friday 8.30am to 5pm. There may be occasional requirements for out-of-hours support.
In return, you will receive a starting salary of £35,000 to £40,000, company pension and ongoing professional development opportunities.
If you are looking for a role where you can take ownership, develop your skills and play a key role in a growing business, we would like to hear from you.
Senior IT Technician in Newport employer: C2 Recruitment
Join a well-established and growing business in Shrewsbury as a Senior IT Technician, where you will enjoy a collaborative work culture that values innovation and continuous improvement. With a competitive salary of £35,000 to £40,000, comprehensive benefits including a company pension, and ample opportunities for professional development, this role offers a chance to take ownership of your projects while supporting a dynamic team. Embrace the opportunity to enhance your skills in a supportive environment that prioritises employee growth and technical excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Technician in Newport
✨Tip Number 1
Network like a pro! Attend local tech meetups or online webinars to connect with other IT professionals. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects, especially those involving system upgrades or troubleshooting. This gives potential employers a tangible sense of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions and scenarios. Practice explaining complex issues in simple terms, as communication is key in IT roles. We want to see how you can break down problems for non-techies!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from candidates who are genuinely interested in joining our growing business.
We think you need these skills to ace Senior IT Technician in Newport
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior IT Technician role. Highlight your experience with Windows and Linux environments, as well as any hands-on troubleshooting you've done. We want to see how your skills match what we're looking for!
Show Off Your Projects:Don’t forget to mention any relevant projects you’ve worked on, especially those involving system upgrades or migrations to Azure. We love seeing how you've contributed to improving IT infrastructure in your previous roles.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your experience and skills. We appreciate a straightforward approach!
Apply Through Our Website:Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at C2 Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Windows and Linux environments. Be ready to discuss specific troubleshooting scenarios you've faced and how you resolved them. This will show your hands-on experience and problem-solving skills.
✨Showcase Your Project Experience
Prepare to talk about any IT projects you've been involved in, particularly those related to system upgrades or migrations. Highlight your role in these projects and the impact they had on the organisation. This demonstrates your ability to contribute to continuous improvement.
✨Communicate Clearly
Strong communication skills are key for this role. Practice explaining complex technical concepts in simple terms, as you'll need to support and mentor junior team members. Being able to convey information clearly can set you apart from other candidates.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of examples where you've managed multiple priorities or dealt with network issues. Prepare to walk the interviewer through your thought process and the steps you took to resolve the situation.
