At a Glance
- Tasks: Combine tech and customer interaction to deliver innovative solutions.
- Company: Established tech company with a focus on RFID and SaaS technologies.
- Benefits: Up to £35,000 salary, company car, bonus, and ongoing development.
- Other info: Dynamic role with travel opportunities and a supportive team.
- Why this job: Work hands-on with cutting-edge tech and make a real impact.
- Qualifications: Tech-savvy with strong communication skills; recent grads welcome!
The predicted salary is between 35000 - 35000 € per year.
Location: London (Nationwide travel required)
Salary: Up to 35,000 plus company car/car allowance and bonus
C2 Recruitment are working with one of our established clients who are looking to appoint a Solutions Support Engineer to join their expanding team. This is a fantastic opportunity for someone who enjoys combining technology with customer interaction, working across innovative solutions within RFID, SaaS, Auto-ID and industrial scanning technologies.
The Role
This is a varied, hands-on position combining pre-sales support, solution design and implementation. You will work closely with customers to understand operational challenges, demonstrate solutions and support projects from concept through to delivery.
You will be involved with:
- RFID and stock accuracy solutions
- SaaS platforms
- Mobile computing and Auto-ID hardware
- Fixed Industrial Scanning (FIS)
Key Responsibilities
- Deliver technical demonstrations and Proof of Concepts (PoCs)
- Capture and document customer requirements
- Design and present tailored technical solutions
- Support projects from pre-sales through to implementation
- Assist with integrations including APIs, data handling and basic coding
- Provide technical support and user training
- Act as a technical specialist across RFID, Auto-ID and scanning technologies
- Keep up to date with emerging technologies and industry developments
About You
This role would suit an experienced Sales Engineer, Solutions Engineer or Technical Consultant, although recent graduates within a technical discipline will also be considered.
You will ideally have:
- Strong understanding of systems, integrations and APIs
- Excellent communication skills with both technical and non-technical audiences
- A problem-solving mindset with a hands-on approach
- Flexibility to travel across the UK
Desirable Skills
- Experience within RFID, Auto-ID or Fixed Industrial Scanning
- Knowledge of C#, SQL, APIs or web services
- Exposure to Android or mobile technology solutions
- Retail, logistics or warehouse sector experience
What's on Offer
- Exposure to innovative retail and supply chain technologies
- Opportunity to work across both hardware and software solutions
- A varied role with customer-facing responsibility
- Ongoing learning and development opportunities
- Supportive and collaborative working environment
Additional Information
- Nationwide UK travel required so you must hold a clean UK driving licence
- Occasional European travel
- Flexibility around working hours when required
If you enjoy technology, problem-solving and working closely with customers to deliver solutions, we would love to hear from you. Apply today with your CV to find out more and get your career back on track!
IT Support Engineer in London employer: C2 Recruitment
C2 Recruitment is an excellent employer for IT Support Engineers, offering a dynamic work environment in London with opportunities for nationwide travel. Employees benefit from exposure to cutting-edge technologies in RFID and SaaS, alongside a supportive culture that prioritises ongoing learning and development. With a focus on customer interaction and innovative solutions, this role promises meaningful engagement and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work with RFID or Auto-ID. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Prepare a mini portfolio or case studies of past projects where you’ve solved tech problems or implemented solutions. This will help you stand out during interviews and show you’re the real deal.
✨Tip Number 3
Practice makes perfect! Get comfortable with common interview questions for IT Support roles. Role-play with a friend or use online resources to refine your answers and boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace IT Support Engineer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of IT Support Engineer. Highlight your experience with RFID, SaaS, and any relevant technical skills like C# or SQL. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about technology and customer interaction. Share specific examples of how you've solved problems in the past, as this will resonate with us.
Showcase Your Communication Skills:Since this role involves working with both technical and non-technical audiences, make sure to demonstrate your communication skills in your application. We love candidates who can bridge the gap between tech and users!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at C2 Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on RFID, SaaS, and Auto-ID technologies before the interview. Being able to discuss these topics confidently will show that you're not just familiar with the terms but can also engage in meaningful conversations about them.
✨Practice Your Problem-Solving Skills
Since this role involves a lot of customer interaction and problem-solving, prepare for scenario-based questions. Think of examples where you've successfully tackled technical challenges or helped customers overcome issues.
✨Tailor Your Solutions
Be ready to discuss how you would design and present tailored technical solutions. Familiarise yourself with the company’s products and think about how you could apply your skills to meet their specific needs.
✨Show Off Your Communication Skills
You’ll need to communicate with both technical and non-technical audiences, so practice explaining complex concepts in simple terms. This will demonstrate your ability to bridge the gap between tech and customer needs.
