At a Glance
- Tasks: Combine tech and customer interaction to deliver innovative solutions.
- Company: Join a leading company in RFID and industrial scanning technologies.
- Benefits: Up to £35,000 salary, company car, bonus, and ongoing development.
- Other info: Dynamic role with travel opportunities and a supportive team.
- Why this job: Be at the forefront of tech innovation while helping customers succeed.
- Qualifications: Tech-savvy with strong communication skills; recent grads welcome!
The predicted salary is between 35000 - 35000 € per year.
Location: London (Nationwide travel required)
Salary: Up to £35,000 plus company car/car allowance and bonus
C2 Recruitment are working with one of our established clients who are looking to appoint a Solutions Support Engineer to join their expanding team. This is a fantastic opportunity for someone who enjoys combining technology with customer interaction, working across innovative solutions within RFID, SaaS, Auto-ID and industrial scanning technologies.
The Role
This is a varied, hands-on position combining pre-sales support, solution design and implementation. You will work closely with customers to understand operational challenges, demonstrate solutions and support projects from concept through to delivery. You will be involved with:
- RFID and stock accuracy solutions
- SaaS platforms
- Mobile computing and Auto-ID hardware
- Fixed Industrial Scanning (FIS)
Key Responsibilities
- Deliver technical demonstrations and Proof of Concepts (PoCs)
- Capture and document customer requirements
- Design and present tailored technical solutions
- Support projects from pre-sales through to implementation
- Assist with integrations including APIs, data handling and basic coding
- Provide technical support and user training
- Act as a technical specialist across RFID, Auto-ID and scanning technologies
- Keep up to date with emerging technologies and industry developments
About You
This role would suit an experienced Sales Engineer, Solutions Engineer or Technical Consultant, although recent graduates within a technical discipline will also be considered. You will ideally have:
- Strong understanding of systems, integrations and APIs
- Excellent communication skills with both technical and non-technical audiences
- A problem-solving mindset with a hands-on approach
- Flexibility to travel across the UK
Desirable Skills
- Experience within RFID, Auto-ID or Fixed Industrial Scanning
- Knowledge of C#, SQL, APIs or web services
- Exposure to Android or mobile technology solutions
- Retail, logistics or warehouse sector experience
What's on Offer
- Exposure to innovative retail and supply chain technologies
- Opportunity to work across both hardware and software solutions
- A varied role with customer-facing responsibility
- Ongoing learning and development opportunities
- Supportive and collaborative working environment
Additional Information
- Nationwide UK travel required – you must hold a clean UK driving licence
- Occasional European travel
- Flexibility around working hours when required
IT Support Engineer employer: C2 Recruitment
Join a forward-thinking company that values innovation and customer engagement, offering IT Support Engineers the chance to work with cutting-edge technologies in RFID and SaaS. With a supportive and collaborative work culture, employees benefit from ongoing learning opportunities and the excitement of nationwide travel, all while enjoying competitive compensation and a company car or allowance. This role not only promises a varied and hands-on experience but also fosters personal and professional growth in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, attend meetups, and engage on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews by practising common questions and showcasing your problem-solving skills. Think about real-life scenarios where you've tackled tech challenges, especially in customer-facing roles.
✨Tip Number 3
Don’t just apply; follow up! After submitting your application through our website, drop a quick email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Stay updated on the latest tech trends, especially in RFID and SaaS. Being knowledgeable about emerging technologies will not only impress interviewers but also help you stand out as a candidate who’s genuinely passionate about the field.
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the IT Support Engineer role. Highlight any relevant experience with RFID, SaaS, or Auto-ID technologies to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about technology and customer interaction. Share specific examples of how you've tackled challenges in previous roles.
Show Off Your Problem-Solving Skills:In your application, don’t shy away from showcasing your problem-solving mindset. We love candidates who can think on their feet and come up with innovative solutions, so share some examples!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates!
How to prepare for a job interview at C2 Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on RFID, SaaS, and Auto-ID technologies before the interview. Be ready to discuss how these solutions can solve customer challenges, as this role is all about combining tech with customer interaction.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think of specific scenarios where you designed solutions or provided support, as this will demonstrate your hands-on approach and problem-solving mindset.
✨Practice Your Communication
Since you'll be dealing with both technical and non-technical audiences, practice explaining complex concepts in simple terms. This will help you connect with the interviewers and show that you can adapt your communication style.
✨Be Ready for Technical Demonstrations
Expect to showcase your skills through a technical demonstration or a Proof of Concept (PoC). Prepare a mini-demo or case study that highlights your experience with integrations, APIs, or coding, as this will set you apart from other candidates.
