At a Glance
- Tasks: Lead IT service delivery and drive innovation across the company.
- Company: Join RAS Supply Chain Integrity, a leader in stock compliance and audit.
- Benefits: Competitive salary starting at £53,000, plus business expense reimbursements.
- Other info: Opportunity for career growth and to make a real impact.
- Why this job: Shape the future of technology in a dynamic, remote-friendly environment.
- Qualifications: Proven IT leadership experience and strong stakeholder management skills.
The predicted salary is between 53000 - 60000 £ per year.
RAS Supply Chain Integrity is the global authority in stock integrity audit and supply chain stock compliance. With over 30 years of experience and headquarters in Bromley, UK, the company specializes in uncovering the truth in stock movement without providing warehousing or transportation services with unique service concepts created such as Good Faith Receiving, Picker Accuracy, and Direct-to-Store delivery audits. Its proprietary technology platform, RAS Prosper™, and a network of 600+ trained auditors deliver scalable, precise insights that help major global Food, Fashion, and DIY retailers and suppliers reduce losses, enhance stock accuracy, and meet regulatory and ESG requirements.
This is a full-time remote working position with some site/office working for the Information Technology Delivery Manager. The candidate could be based UK wide, but the majority of our vendors are south of England based, whilst our site locations are UK wide. As IT Delivery Manager, you'll be a key member of the business's senior leadership team, accountable for all aspects of IT service delivery, infrastructure, and innovation across the company. You will lead internal support and development teams, oversee software portals, external vendors, manage systems hosted in AWS, and ensure the continued evolution, resilience and security of RAS SCI's technology stack. You'll also play a proactive role in shaping future capabilities through innovation, working closely with operational teams across multiple sites.
The remuneration for this role starts at £53,000, with the ability to offer a higher salary for candidates who bring exceptional experience and a strong track record in IT leadership and service delivery. This package also includes reimbursement of business-related expenses, acknowledging the travel and engagement required across operational sites and vendor locations.
Key Responsibilities
- Act as a senior leader in the business, collaborating with other department heads on business-wide strategic and operational decisions and ability to influence senior stakeholders and translate business goals into clear technology priorities.
- Lead and develop the 1st Line Support team, ensuring customer-focused, SLA-driven service via the Jira helpdesk.
- Line-manage SQL developers, ensuring performance, availability and reliability of data-driven systems.
- Oversee the Data Processing team via its team lead, ensuring that audit and operational data is processed with speed and accuracy.
- Serve as a driver of technology innovation, constantly reviewing and proposing improvements to hardware, systems, tools, and workflows that add value to the business and its customers.
- Regularly visit operational sites and engage directly with end users and field teams to understand pain points, gather feedback, and develop real-world solutions.
- Identify and trial new hardware, platforms, integrations, or automations that improve efficiency, scalability, or data visibility across the business.
- Lead the development and integration of AI-driven systems and processes, exploring opportunities to automate workflows, enhance data insights, and drive innovation across the business.
- Administer and manage Microsoft 365 (M365) including Exchange, SharePoint, Teams, security and licensing.
- Manage internal support systems and change requests via Jira, ensuring a structured, auditable approach to change and problem management.
- Oversee desktop support and hardware lifecycle, ensuring devices are secured, maintained and compliant.
IT Delivery Manager- South England employer: C2 Recruitment
As a leading charity organisation in Greater London, we pride ourselves on fostering a collaborative and inclusive work culture that empowers our employees to make a meaningful impact in the community. With flexible hybrid working options and a commitment to professional development, we offer our team members the opportunity to grow their skills while contributing to transformative initiatives that benefit those in need.
StudySmarter Expert Advice🤫
We think this is how you could land IT Delivery Manager- South England
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what C2 Recruitment values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges C2 Recruitment might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at C2 Recruitment!
✨Direct Apply to C2 Recruitment
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We think you need these skills to ace IT Delivery Manager- South England
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at C2 Recruitment.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at C2 Recruitment. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at C2 Recruitment
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
