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For Companies At a Glance
- Tasks: Lead a diverse team, manage store operations, and engage with the community.
- Company: Join a well-established charity retailer making a social impact in Oxford.
- Benefits: Enjoy a competitive salary, supportive culture, and the chance to make a difference.
- Why this job: Transform lives while developing your leadership skills in a values-driven environment.
- Qualifications: Previous retail leadership experience and strong customer focus are essential.
- Other info: Full-time role with weekend shifts; perfect for those passionate about sustainability.
The predicted salary is between 27000 - 29000 £ per year.
Deputy Store Manager – Charity Retail Superstore
Location: Oxford, Oxfordshire
Salary: £27,000 -£29,000 per annum (dependent on experience)
Hours: Full-time (37.5 hours per week, including weekends)
Store Opening Hours: Monday – Saturday 9:30am – 5pm and Sunday 10am – 4pm
Are you an experienced retail professional with a passion for people, purpose and pre-loved goods? This is your chance to make a real difference in the community while building your leadership career in the charity retail sector.
A well-established charity retailer in Oxford is looking for a Deputy Store Manager to support the day-to-day running of its flagship store and wider retail operation. This is more than a shop, it\’s a place of social impact, where retail meets rehabilitation, reuse and reinvestment in people.
About the Role
As Deputy Store Manager, you will work closely with the Store Manager and a small leadership team to ensure the smooth, safe, and commercially successful running of the store. You will lead from the front, supporting, developing and motivating a diverse team of staff, volunteers and programme participants.
This is a hands-on, multi-faceted role that spans shop floor leadership, people management, operational coordination, and community engagement.
Key Responsibilities:
- Support the Store Manager in all areas of store operations and deputise in their absence
- Lead and inspire a team of volunteers and programme participants (Companions) to deliver excellent customer service and achieve sales targets
- Oversee shop floor standards, health and safety checks and day-to-day operational excellence
- Support stock control and ensure smooth coordination with the collections and deliveries team
- Contribute to financial performance through accurate till procedures and cost controls
- Help maintain a welcoming, inclusive, and purposeful retail environment in line with the charity\’s values
- Work collaboratively across the wider retail and support team
About You:
Essential:
- Previous retail leadership/supervisory experience and a strong customer focus
- Strong leadership and delegation skills
- Excellent communication, organisation and time management
- Ability to work weekends on a rota basis
Desirable:
- Retail management experience in charity or second-hand retail
- Experience working with vulnerable individuals or those with challenging behaviours would be advantageous
- Experience supervising volunteers
- First Aid or Health and Safety qualifications
- Passion for sustainability and social impact
Why Apply?
- Join a purpose-driven organisation making a difference in Oxfordshire
- Work in a values-led environment with a focus on community, inclusion and sustainability
- Help transform lives while developing your own leadership career
- Competitive salary and supportive team culture
Ready to step into a meaningful retail management role?
Apply today and be part of something bigger.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering
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Deputy Store Manager employer: C2 Recruitment
Contact Detail:
C2 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager
✨Tip Number 1
Familiarise yourself with the charity's mission and values. Understanding their focus on community, inclusion, and sustainability will help you align your responses during interviews and demonstrate your passion for the role.
✨Tip Number 2
Highlight your leadership experience in retail settings, especially if you've worked with volunteers or vulnerable individuals. Be ready to share specific examples of how you've motivated teams and improved customer service.
✨Tip Number 3
Prepare to discuss your approach to operational excellence and stock control. Think about how you can contribute to the store's financial performance and ensure smooth day-to-day operations.
✨Tip Number 4
Showcase your commitment to sustainability and social impact. Share any relevant experiences or initiatives you've been involved in that reflect these values, as they are crucial to the charity's mission.
We think you need these skills to ace Deputy Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements of the Deputy Store Manager position. Tailor your application to highlight relevant experience in retail leadership and customer service.
Craft a Compelling CV: Ensure your CV showcases your previous retail leadership experience, focusing on achievements that demonstrate your ability to lead teams and drive sales. Use clear headings and bullet points for easy readability.
Write a Strong Cover Letter: In your cover letter, express your passion for charity retail and community engagement. Highlight specific examples of how you've motivated teams or improved store operations in past roles, aligning with the charity's values.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a leadership role.
How to prepare for a job interview at C2 Recruitment
✨Show Your Passion for Charity Retail
Make sure to express your enthusiasm for working in the charity retail sector. Share any personal experiences or motivations that drive your passion for sustainability and social impact, as this aligns with the values of the organisation.
✨Demonstrate Leadership Skills
Prepare examples from your previous roles where you successfully led a team or managed volunteers. Highlight your ability to inspire and motivate others, as well as how you handle challenges in a retail environment.
✨Understand the Community Impact
Research the charity's mission and the community it serves. Be ready to discuss how you can contribute to their goals and enhance the store's role in the community, showing that you understand the bigger picture beyond just retail.
✨Prepare for Operational Questions
Since the role involves operational excellence, be prepared to answer questions about stock control, health and safety, and customer service. Think of specific scenarios where you improved processes or resolved issues in a retail setting.
