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- Tasks: Lead a team in a vibrant charity retail superstore, managing daily operations and customer engagement.
- Company: Join a dynamic charity focused on making a positive impact through pre-loved goods.
- Benefits: Enjoy a competitive salary, flexible hours, and the chance to contribute to meaningful causes.
- Why this job: Be part of a purpose-driven team that values people and sustainability while gaining valuable retail experience.
- Qualifications: Previous retail experience and a passion for community service are essential.
- Other info: Full-time role with weekend shifts; perfect for those looking to grow in retail management.
The predicted salary is between 22700 - 29100 £ per year.
Deputy Store Manager – Charity Retail Superstore
Location: Oxford, Oxfordshire
Salary: £27,000 -£29,000 per annum (dependent on experience)
Hours: Full-time (37.5 hours per week, including weekends)
Store Opening Hours: Monday – Saturday 9:30am – 5pm and Sunday 10am – 4pm
A well-established charity retailer in Oxford is looking for a Deputy Store Manager to support the day-to-day running of its flagship store and wider retail operation. This is more than a shop, it\’s a place of social impact, where retail meets rehabilitation, reuse and reinvestment in people.
About the Role
As Deputy Store Manager, you will work closely with the Store Manager and a small leadership team to ensure the smooth, safe, and commercially successful running of the store. You will lead from the front, supporting, developing and motivating a diverse team of staff, volunteers and programme participants.
Key Responsibilities
- Support the Store Manager in all areas of store operations and deputise in their absence
- Lead and inspire a team of volunteers and programme participants (Companions) to deliver excellent customer service and achieve sales targets
- Oversee shop floor standards, health and safety checks and day-to-day operational excellence
- Support stock control and ensure smooth coordination with the collections and deliveries team
- Contribute to financial performance through accurate till procedures and cost controls
- Help maintain a welcoming, inclusive, and purposeful retail environment in line with the charity\’s values
About You
Essential:
- Previous retail leadership experience and a strong customer focus
- Strong leadership and delegation skills
- Excellent communication, organisation and time management
- Ability to work weekends on a rota basis
- Experience working with vulnerable individuals or those with challenging behaviours would be advantageous
- Passion for sustainability and social impact
- Experience gained within a charity retail setting would be advantageous
Why Apply?
- Join a purpose-driven organisation making a difference in Oxfordshire
- Work in a values-led environment with a focus on community, inclusion and sustainability
- Help transform lives while developing your own leadership career
- Competitive salary and supportive team culture
Ready to step into a meaningful retail management role?
Apply today and be part of something bigger.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
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Deputy Store Manager employer: C2 Recruitment
Contact Detail:
C2 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager
✨Tip Number 1
Familiarise yourself with the charity's mission and values. Understanding what drives the organisation will help you connect with the team and demonstrate your passion for the role during any interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you motivated staff or improved store performance.
✨Tip Number 3
Research the local community and the demographics of the area. Being knowledgeable about the customer base can help you tailor your approach to meet their needs and enhance the store's impact.
✨Tip Number 4
Network with current or former employees if possible. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
We think you need these skills to ace Deputy Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Deputy Store Manager position. Tailor your application to highlight relevant experience in retail management and your passion for charity work.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your retail experience, leadership skills, and any achievements in previous roles. Use bullet points for clarity and focus on quantifiable results where possible.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the charity's mission. Share specific examples of how your skills and experiences align with the job requirements, particularly your ability to manage a team and engage with customers.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your documents are formatted neatly. A polished application reflects your attention to detail.
How to prepare for a job interview at C2 Recruitment
✨Show Your Passion for Charity
Make sure to express your enthusiasm for the charity sector during the interview. Share any personal experiences or motivations that drive your passion for working in a charity retail environment, as this will resonate well with the interviewers.
✨Demonstrate Leadership Skills
As a Deputy Store Manager, you'll need to showcase your leadership abilities. Prepare examples of how you've successfully managed teams in the past, resolved conflicts, or motivated staff to achieve sales targets. This will highlight your capability to support the Store Manager effectively.
✨Know the Store's Mission
Research the charity's mission and values before the interview. Be ready to discuss how you can contribute to their goals and how your personal values align with theirs. This shows that you're not just looking for any job, but that you're genuinely interested in their cause.
✨Prepare for Situational Questions
Expect situational questions that assess your problem-solving skills and customer service approach. Think of scenarios where you've had to deal with difficult customers or manage stock effectively, and be prepared to explain your thought process and outcomes.
