At a Glance
- Tasks: Solve complex IT issues and improve systems while supporting daily operations.
- Company: Join a well-established and growing business in Shrewsbury.
- Benefits: Competitive salary, company pension, and ongoing professional development.
- Other info: Office-based role with opportunities for career growth and skill development.
- Why this job: Take ownership of IT infrastructure and make a real impact in a dynamic environment.
- Qualifications: 5+ years in IT support, strong knowledge of Windows/Linux, and networking skills.
The predicted salary is between 35000 - 40000 £ per year.
C2 Recruitment is hiring on behalf of a well-established and growing business for a Senior IT Technician to join their team in Shrewsbury. This is a hands-on role for an experienced IT professional who enjoys solving complex technical issues, improving systems, and supporting the wider business. You will play a key part in maintaining and developing the organisation's IT infrastructure while supporting day-to-day operations.
You will take ownership of technical support across hardware, software and networks, ensuring systems are stable, secure and performing at a high level. Alongside this, you will contribute to projects, support system upgrades, and help drive continuous improvement across the IT function.
Key responsibilities include:
- Providing advanced technical support across hardware, software and network issues
- Installing, configuring and maintaining servers, systems and workstations
- Monitoring system performance and ensuring reliability and uptime
- Managing network infrastructure including LAN, WAN, firewalls, routers and switches
- Supporting system upgrades, patches, backups and migrations
- Implementing and maintaining IT security standards
- Assisting with IT projects including system rollouts and migrations
- Documenting processes, configurations and fixes
- Supporting and mentoring junior team members
- Working with external suppliers and service providers where required
To be successful in this role, you will have:
- At least 5 years' experience in IT support or systems administration
- Strong knowledge of Windows and/or Linux environments
- Experience with networking protocols such as TCP/IP, DNS and DHCP
- Hands-on experience with hardware troubleshooting and diagnostics
- Exposure to virtualisation technologies such as VMware or Hyper-V
- Experience with cloud platforms including Azure, Intune and AVD
- Experience supporting or delivering on-premise to Azure migrations
- A solid understanding of IT security principles
- Strong problem-solving skills and a proactive approach
- The ability to manage multiple priorities effectively
- Strong communication skills and the confidence to work across the business
- A full, clean driving licence
- Relevant certifications such as CompTIA, Microsoft, Cisco or ITIL would be advantageous but are not essential.
This is an office-based role in Shrewsbury, working Monday to Friday 8.30am to 5pm. There may be occasional requirements for out-of-hours support. In return, you will receive a starting salary of £35,000 to £40,000, company pension and ongoing professional development opportunities.
If you are looking for a role where you can take ownership, develop your skills and play a key role in a growing business, we would like to hear from you.
Senior IT Technician in Bicton employer: C2 Recruitment
Join a well-established and growing business in Shrewsbury as a Senior IT Technician, where you will enjoy a supportive work culture that values continuous improvement and professional development. With a competitive salary of £35,000 to £40,000, you will have the opportunity to take ownership of your role, mentor junior team members, and contribute to exciting IT projects while enjoying a healthy work-life balance in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Technician in Bicton
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements in IT. This gives potential employers a tangible look at what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions and scenarios related to the role. Practice explaining your problem-solving process clearly and confidently, as this is key for a Senior IT Technician.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who want to grow with us.
We think you need these skills to ace Senior IT Technician in Bicton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior IT Technician role. Highlight your relevant experience, especially in IT support and systems administration, and don’t forget to mention any specific technologies you’ve worked with that match the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your problem-solving skills and how you’ve contributed to IT projects in the past. Keep it concise but impactful!
Show Off Your Technical Skills:In your application, be sure to showcase your technical skills clearly. Whether it's your experience with Windows/Linux environments or networking protocols, make it easy for us to see how you can contribute to our team.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s quick and easy, and ensures your application goes directly to us. We can’t wait to see what you bring to the table!
How to prepare for a job interview at C2 Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Windows and Linux environments. Be ready to discuss specific troubleshooting scenarios you've faced and how you resolved them. This will show that you're not just familiar with the systems but can also think critically under pressure.
✨Showcase Your Problem-Solving Skills
Prepare examples of complex technical issues you've solved in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your proactive approach and strong problem-solving skills, which are crucial for a Senior IT Technician role.
✨Communicate Clearly and Confidently
Since you'll be working across the business, effective communication is key. Practice explaining technical concepts in simple terms, as you may need to support non-technical staff. This will highlight your ability to bridge the gap between IT and other departments.
✨Be Ready to Discuss Continuous Improvement
Think about how you've contributed to system upgrades or improvements in your previous roles. Be prepared to share ideas on how you would drive continuous improvement in the IT function at the company. This shows that you're not just a technician but someone who can contribute to the overall growth of the organisation.
