At a Glance
- Tasks: Lead a dynamic team, manage stock, and ensure top-notch store presentation.
- Company: Join a fast-paced retail environment focused on customer service excellence.
- Benefits: Enjoy a competitive salary, 28 days leave, staff discounts, and ongoing training.
- Why this job: Be part of a vibrant team culture while driving sales and customer satisfaction.
- Qualifications: Experience as an Assistant Store Manager in retail with strong leadership skills required.
- Other info: This role is hands-on, with 95% time spent on the shop floor.
The predicted salary is between 24000 - 36000 £ per year.
Do you have a passion for retail and customer service? Are you an experienced Assistant Store Manager with a strong background in fast-paced retail environments? We are looking for a driven and skilled Assistant Store Manager to support the Store Manager and lead a dynamic team in Kingston upon Thames. This is a hands-on, shop floor-based management role where you will spend 95% of your time leading the team, managing stock, and ensuring the store is presented to the highest standards. If you have a proven track record in ASM roles, with strong operational and people management experience, this could be the perfect opportunity for you!
Key Responsibilities:
- Support the Store Manager in all aspects of store operations, ensuring smooth day-to-day functioning.
- Oversee staff performance and development, providing leadership and motivation to drive productivity.
- Manage stock levels and ensure efficient stock replenishment, maintaining high visual merchandising standards.
- Lead and inspire the team to deliver exceptional customer service and achieve sales targets.
- Assist in developing and implementing strategies to improve operational efficiency and team performance.
- Maintain a positive team culture, fostering collaboration, trust, and continuous improvement.
- Handle key operational tasks such as staff scheduling, stockroom management, and compliance with store policies.
- Ensure outstanding customer service at all times, handling escalated customer concerns when necessary.
- Be a visible presence on the shop floor, driving engagement and efficiency.
What's on Offer:
- Competitive salary package.
- 28 days of paid annual leave, including bank holidays.
- Staff discount.
- Full training and ongoing development opportunities.
- Access to a confidential Employee Assistance Programme.
- Workplace pension scheme.
Ideal Candidate Profile:
- Proven experience as an Assistant Store Manager in a fast-paced retail environment.
- Strong operational knowledge, confident in managing store operations, stock control, and staff management.
- Passionate about delivering high standards of customer service and store presentation.
- Experience handling high stock volumes and ensuring efficient replenishment.
- Strong leadership and people management skills, with the ability to motivate and inspire a diverse team.
- Adaptable, collaborative, and proactive in supporting store operations.
If you're ready to take on a rewarding leadership role in a fast-moving retail environment, we'd love to hear from you!
Assistant Store Manager - Kingston Upon Thames employer: C2 Recruitment
Contact Detail:
C2 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Kingston Upon Thames
✨Tip Number 1
Familiarise yourself with the specific retail environment of Kingston upon Thames. Understanding local customer preferences and shopping habits can give you an edge in demonstrating your suitability for the role.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated and developed teams in previous roles. Be ready to discuss these experiences during any interviews or networking opportunities.
✨Tip Number 3
Engage with the store's social media and online presence. This will not only help you understand their brand better but also allow you to mention specific initiatives or campaigns during your discussions, showing your genuine interest.
✨Tip Number 4
Network with current or former employees of the company. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying through our website.
We think you need these skills to ace Assistant Store Manager - Kingston Upon Thames
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as an Assistant Store Manager. Focus on your achievements in retail, particularly in managing teams, stock control, and customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and customer service. Mention specific examples of how you've led teams and improved store operations in previous roles.
Highlight Key Skills: In your application, emphasise your operational knowledge, leadership skills, and ability to manage stock levels. Use keywords from the job description to align your skills with what the company is looking for.
Show Enthusiasm: Convey your enthusiasm for the role and the company in your application. Explain why you want to work for this particular store and how you can contribute to its success.
How to prepare for a job interview at C2 Recruitment
✨Show Your Passion for Retail
Make sure to express your enthusiasm for retail and customer service during the interview. Share specific examples of how you've gone above and beyond to enhance customer experiences in your previous roles.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and provide examples of how you've motivated and developed your team. Highlight any successful strategies you've implemented to improve team performance and morale.
✨Know Your Stock Management Techniques
Be ready to talk about your experience with stock control and replenishment. Discuss any systems or processes you've used to manage high stock volumes effectively, as this is crucial for the role.
✨Prepare for Customer Service Scenarios
Think of challenging customer service situations you've faced and how you resolved them. This will show your ability to handle escalated concerns and maintain high standards of service.