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- Tasks: Lead a dynamic team, manage stock, and ensure top-notch store presentation.
- Company: Join a fast-paced retail environment focused on customer service and team development.
- Benefits: Enjoy a competitive salary, 28 days leave, staff discounts, and ongoing training.
- Why this job: Be part of a vibrant team culture while driving sales and customer satisfaction.
- Qualifications: Experience as an Assistant Store Manager in retail with strong leadership skills required.
- Other info: This role is perfect for those ready to step up in a rewarding leadership position.
Do you have a passion for retail and customer service? Are you an experienced Assistant Store Manager with a strong background in fast-paced retail environments?
We are looking for a driven and skilled Assistant Store Manager to support the Store Manager and lead a dynamic team in Kingston upon Thames. This is a hands-on, shop floor-based management role where you will spend 95% of your time leading the team, managing stock, and ensuring the store is presented to the highest standards. If you have a proven track record in ASM roles, with strong operational and people management experience, this could be the perfect opportunity for you!
Key Responsibilities:- Support the Store Manager in all aspects of store operations, ensuring smooth day-to-day functioning.
- Oversee staff performance and development, providing leadership and motivation to drive productivity.
- Manage stock levels and ensure efficient stock replenishment, maintaining high visual merchandising standards.
- Lead and inspire the team to deliver exceptional customer service and achieve sales targets.
- Assist in developing and implementing strategies to improve operational efficiency and team performance.
- Maintain a positive team culture, fostering collaboration, trust, and continuous improvement.
- Handle key operational tasks such as staff scheduling, stockroom management, and compliance with store policies.
- Ensure outstanding customer service at all times, handling escalated customer concerns when necessary.
- Be a visible presence on the shop floor, driving engagement and efficiency.
- Competitive salary package.
- 28 days of paid annual leave, including bank holidays.
- Staff discount.
- Full training and ongoing development opportunities.
- Access to a confidential Employee Assistance Programme.
- Workplace pension scheme.
- Proven experience as an Assistant Store Manager in a fast-paced retail environment.
- Strong operational knowledge, confident in managing store operations, stock control, and staff management.
- Passionate about delivering high standards of customer service and store presentation.
- Experience handling high stock volumes and ensuring efficient replenishment.
- Strong leadership and people management skills, with the ability to motivate and inspire a diverse team.
- Adaptable, collaborative, and proactive in supporting store operations.
If you're ready to take on a rewarding leadership role in a fast-moving retail environment, we'd love to hear from you!
Assistant Store Manager - Kingston upon Thames employer: C2 Recruitment
Contact Detail:
C2 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Kingston upon Thames
✨Tip Number 1
Familiarise yourself with the specific retail environment of Kingston upon Thames. Understanding local customer preferences and shopping behaviours can give you an edge in interviews, showing that you're not just a fit for the role but also for the community.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've motivated teams in previous roles. Be ready to discuss specific situations where your guidance led to improved performance or customer satisfaction.
✨Tip Number 3
Research the company’s values and mission statement. Being able to articulate how your personal values align with theirs during the interview can demonstrate your commitment and cultural fit for the team.
✨Tip Number 4
Prepare to discuss your experience with stock management and visual merchandising. Bring examples of how you've successfully managed stock levels and created appealing displays that enhanced customer experience in your previous roles.
We think you need these skills to ace Assistant Store Manager - Kingston upon Thames
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in retail management, particularly in fast-paced environments. Emphasise your leadership skills and any achievements related to team performance and customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and customer service. Mention specific examples of how you've successfully managed teams and improved store operations in previous roles.
Highlight Relevant Experience: In your application, focus on your operational knowledge and experience with stock control. Provide examples of how you've maintained high visual merchandising standards and handled customer concerns effectively.
Showcase Leadership Qualities: Demonstrate your leadership and people management skills in your application. Discuss how you've motivated and inspired teams in the past, and how you plan to foster a positive team culture in this role.
How to prepare for a job interview at C2 Recruitment
✨Show Your Passion for Retail
Make sure to express your enthusiasm for retail and customer service during the interview. Share specific examples of how you've gone above and beyond to enhance customer experiences in your previous roles.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and provide examples of how you've motivated and developed your team. Highlight any successful strategies you've implemented to improve team performance and morale.
✨Know Your Stock Management
Be ready to talk about your experience with stock control and replenishment. Discuss how you've managed high stock volumes and maintained visual merchandising standards in past positions.
✨Prepare for Scenario Questions
Anticipate scenario-based questions that may focus on handling customer complaints or operational challenges. Think through your responses, showcasing your problem-solving skills and ability to maintain a positive team culture.
