Store Manager

Store Manager – Charity Retail Superstore

Location: Oxford, Oxfordshire

Salary: Circa £35,000 per annum (dependent on experience)

Store Opening Hours: Monday – Saturday 9:30am – 5pm and Sunday 10am – 4pm

Are you a dynamic and experienced Retail Manager looking to make a real difference? My client is looking for a passionate Store Manager to lead and expand their thriving charity Superstore based on Barns Road, Oxford. You will be a current Store Manager with the ability to work in a fast-paced environment; this is a high footfall Superstore, so the ability to work with pace and offer a high-quality customer experience is a must.

This is a unique opportunity to use your commercial retail expertise to drive revenue while supporting a social enterprise dedicated to ending homelessness.

Why Join Us?

• Make a difference – Every sale directly supports the mission to provide homes, training, and meaningful work to people who have experienced homelessness.
• Lead a thriving retail operation – Oversee a high-performing team, maximize sales, and enhance customer experience.
• Diverse and rewarding role – Manage retail operations, house clearance services, and a fleet of five vans collecting donated stock.
• Work with purpose – Collaborate closely with the local community, offering training and development opportunities to individuals rebuilding their lives.
• Great benefits – Enjoy 33 days of annual leave, a stakeholder pension, and access to Employee Assistance and Reflective Practice sessions.

The Role

As the Store Manager, you will:

• Oversee the day-to-day running of the charity retail superstore, ensuring excellent customer service and sales performance.
• Lead and motivate a diverse team of staff, volunteers, and companions (people with lived experience of homelessness).
• Drive income growth, manage merchandising, and optimize stock management.
• Oversee house clearance operations and a team managing stock collection and deliveries.
• Ensure health & safety compliance and maintain high operational standards.
• Collaborate with the Learning & Development Manager to support companion training and work experience programmes.

What We’re Looking For

• Proven experience in retail management, preferably within the charity sector or a social enterprise.
• Strong leadership & people management skills, with experience of training, coaching, and supervising teams.
• Commercial acumen, with a track record of meeting and exceeding sales targets.
• Excellent communication and organizational skills to manage a busy and varied retail environment.
• Experience working with vulnerable people and a commitment to inclusivity and empowerment.
• Hands-on and proactive approach, with a passion for social impact.

If you have experience in Store Management and you have passion and enthusiasm for the non-profit sector, then this role could be for you…please apply today with a copy of your CV.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Management, Sales, and Customer Service

Industries

Civic and Social Organizations, Non-profit Organizations, and Retail

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