Supervisor/Team Leader

Supervisor/Team Leader

Thetford Full-Time 25935 - 25935 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and motivate a retail team while ensuring excellent customer service.
  • Company: Join a well-established retail business in Thetford, Norfolk.
  • Benefits: Enjoy competitive pay, staff discounts, and training opportunities.
  • Why this job: Make a real impact in a supportive, community-focused environment.
  • Qualifications: Previous retail leadership experience is essential.
  • Other info: Flexible hours with 5.6 weeks annual leave and onsite parking.

The predicted salary is between 25935 - 25935 £ per year.

A well-established retail business is seeking a committed Team Leader to join the management team at their busy store based in Thetford, Norfolk. This is a fantastic opportunity for someone passionate about leading teams, delivering exceptional customer service, and driving commercial success.

Key Responsibilities:

  • Support the wider management team in improving commercial performance
  • Lead, coach, and motivate team members to deliver outstanding service
  • Maintain excellent store standards and stock availability
  • Act as Duty Manager when required
  • Take ownership of your own development while supporting team progression

About You:

  • Previous experience as a Team Leader, Supervisor, Floor Manager, Assistant Manager or Manager in a retail setting
  • Strong leadership and people management skills
  • Comfortable working in a multi-departmental store environment
  • Driven, customer-focused, and commercially aware

Benefits Package:

  • £13.30 per hour (£25,935 per annum)
  • 37.5 hours per week, working 5 out of 7 days (including weekends and Bank Holidays)
  • 5.6 weeks annual leave (inclusive of Bank Holidays)
  • 4-weekly pay (13 payments per year)
  • Up to 20% staff discount
  • Company pension scheme
  • Discretionary annual bonus
  • Training, development and progression opportunities
  • Free onsite parking

If you're ready to make a real impact in a supportive, community-focused retail environment, we'd love to hear from you. Apply now to take the next step in your retail career.

Supervisor/Team Leader employer: C2 Recruitment Ltd.

Join a well-established retail business in Thetford, Norfolk, where you will thrive in a dynamic and supportive work culture that values leadership and exceptional customer service. With competitive pay, generous annual leave, and opportunities for training and progression, this role offers a meaningful career path in a community-focused environment. Enjoy unique benefits such as a staff discount, a company pension scheme, and free onsite parking, making it an excellent choice for those looking to make a real impact.
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Contact Detail:

C2 Recruitment Ltd. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supervisor/Team Leader

✨Tip Number 1

Familiarise yourself with the company’s values and mission. When you understand what drives the business, you can tailor your conversations to show how your leadership style aligns with their goals.

✨Tip Number 2

Prepare specific examples from your past experience that demonstrate your ability to lead and motivate a team. Highlight situations where you improved performance or customer satisfaction, as these are key aspects of the role.

✨Tip Number 3

Show your enthusiasm for the retail environment by discussing current trends or challenges in the industry. This will showcase your passion and knowledge, making you a more attractive candidate.

✨Tip Number 4

Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach during interviews.

We think you need these skills to ace Supervisor/Team Leader

Leadership Skills
People Management
Customer Service Excellence
Commercial Awareness
Team Motivation
Coaching and Development
Multi-Departmental Coordination
Problem-Solving Skills
Communication Skills
Time Management
Adaptability
Conflict Resolution
Sales Strategy Implementation
Inventory Management
Performance Monitoring

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your previous experience in retail management or team leadership. Use specific examples that demonstrate your ability to lead, motivate, and deliver exceptional customer service.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your leadership skills. Mention how your experience aligns with the responsibilities listed in the job description, such as improving commercial performance and maintaining store standards.

Highlight Relevant Skills: In your application, emphasise your strong leadership and people management skills. Provide examples of how you've successfully led teams in a fast-paced environment and driven commercial success.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at C2 Recruitment Ltd.

✨Showcase Your Leadership Skills

As a Team Leader, your ability to lead and motivate a team is crucial. Prepare examples from your past experiences where you successfully led a team, resolved conflicts, or improved team performance.

✨Demonstrate Customer Focus

Retail is all about the customer experience. Be ready to discuss how you've gone above and beyond to ensure customer satisfaction in previous roles. Highlight any specific instances where your actions positively impacted customer feedback.

✨Understand the Business

Familiarise yourself with the company's values, products, and market position. Showing that you understand their business model and how you can contribute to their commercial success will set you apart from other candidates.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving abilities in a retail environment. Think of situations where you had to make quick decisions or manage multiple tasks simultaneously, and be ready to explain your thought process.

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