At a Glance
- Tasks: Lead a team of stock counters, ensuring accurate stock counts and exceptional customer service.
- Company: Join a dynamic retail company focused on delivering top-notch stocktaking services.
- Benefits: Enjoy flexible shifts, holiday pay, and access to wages early with Wagestream.
- Why this job: Great opportunity for growth, travel, and developing leadership skills in a fast-paced environment.
- Qualifications: Must have a full driving licence and outstanding customer service skills.
- Other info: Evening and night shifts required; must be 18 or older due to unsociable hours.
The predicted salary is between 25900 - 25900 Β£ per year.
Salary: Β£30,943, increasing to Β£32,010 on completion of training. Plus, either company car or car allowance.
Location: Newcastle upon Tyne
*Access to wages from 3 days after shift completion*
*Immediate Start*
*Holiday Pay*
As a Retail Stocktaking Team Leader, you will take accountability for managing teams of up to 60 stock counters, delivering the end-to-end stock taking service while on our client's sites. The shifts lengths vary, and we require flexible availability; you will be required to travel to a different client site each day and may occasionally be expected to stay away from home.
Days: Monday - Sunday (Up to 5 days in a 7-day working pattern and there is the possibility of flexibility in the working days per week if required)
Hours of Work: Evening/Night shifts.
Benefits:
- Colleagues will be offered a benefit called Wagestream, which enables colleagues to track, save and access up to 50% of their wages prior to pay day.
- Wagestream also offers financial advice, all contributing to the financial wellbeing of RAS colleagues.
- Full time / permanent salaries available.
- Expenses paid.
- Ongoing training.
- Progression opportunities.
- Paid holiday.
- Overseas opportunities.
You will be expected to ensure the following within your team:
- Correct procedures and processes are followed.
- Exceptional customer service standards are delivered on all sites.
- Stock Counts are completed accurately and within the given time frame.
- Team productivity is monitored and improved where possible.
Person Specification:
- A Full Driving License.
- Outstanding customer service skills.
- The ability to communicate effectively with all levels of personnel.
- Basic IT skills.
- The ability to remain focused when under pressure.
- Manage time effectively and work without immediate supervision.
- Willingness and ability to travel.
Please note all work will require prolonged periods of standing and some use of step stools and ladders. Some sites are in warehouses or large retail premises where you may be required to access and work with ground and high level stock.
This role will involve working unsociable hours, working early mornings or night shifts; this therefore means we are unable to hire anyone under the age of 18 years.
Full training in our systems and client procedures will be provided.
We look forward to receiving your application.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
Contact Detail:
C2 Recruitment Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Retail Team Leader
β¨Tip Number 1
Familiarise yourself with the retail stocktaking process. Understanding how stock counts are conducted and the importance of accuracy will help you stand out during interviews, as you'll be able to demonstrate your knowledge and commitment to the role.
β¨Tip Number 2
Highlight your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you improved team productivity or resolved conflicts, as this will show your capability to lead a team of up to 60 stock counters.
β¨Tip Number 3
Since the role requires flexibility in working hours and locations, be prepared to discuss your availability openly. Showing that you're adaptable and willing to travel will make you a more attractive candidate for the position.
β¨Tip Number 4
Research the company culture and values of StudySmarter. Being able to align your personal values with those of the company can significantly enhance your chances of landing the job, as employers often look for candidates who fit well within their team.
We think you need these skills to ace Retail Team Leader
Some tips for your application π«‘
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Retail Team Leader position. Highlight key skills such as customer service, team management, and flexibility in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job. Emphasise your leadership abilities, customer service experience, and any previous roles that involved managing teams or stocktaking.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role. Mention specific examples of how you've successfully managed teams or improved processes in past positions, and express your willingness to work flexible hours.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Retail Team Leader role.
How to prepare for a job interview at C2 Recruitment Ltd
β¨Showcase Your Leadership Skills
As a Retail Team Leader, you'll be managing a large team. Be prepared to discuss your previous leadership experiences and how you effectively motivated and managed teams in high-pressure situations.
β¨Demonstrate Flexibility
This role requires flexible availability and the ability to travel. Highlight your willingness to adapt to different working hours and locations, and share any relevant experiences that showcase your flexibility.
β¨Emphasise Customer Service Excellence
Exceptional customer service is key in this role. Prepare examples of how you've delivered outstanding service in the past and how you would ensure your team maintains these standards.
β¨Prepare for Practical Scenarios
Expect questions or scenarios related to stock management and team productivity. Brush up on your knowledge of stocktaking processes and think about how you would handle common challenges in this area.