At a Glance
- Tasks: Lead a team in stock counting and ensure exceptional customer service.
- Company: Join a dynamic retail company with a focus on teamwork.
- Benefits: Enjoy a competitive salary, company car, and ongoing training.
- Other info: Flexible shifts with opportunities for progression and travel.
- Why this job: Make an impact while developing leadership skills in a fast-paced environment.
- Qualifications: Must have a full driving licence and outstanding customer service skills.
The predicted salary is between 31824 - 31824 £ per year.
Salary: Up to £31,824 (plus £290 per month car allowance)
Location: Cardiff
As a Retail Shift Leader you will take accountability for managing teams of stock counters, delivering the end-to-end stock taking service while on our client's sites. We require flexible availability, as the shift lengths may vary and you will be travelling to a different client site each day. You may occasionally be expected to stay away from home.
Days: Monday - Sunday (5 in 7 day working shift pattern)
Hours of Work: Evening/Night shifts
Benefits:
- Company car
- Full time / permanent salaries available
- Expenses paid
- Ongoing training
- Progression opportunities
- Paid holiday
You will be expected to ensure the following within your team:
- Correct procedures and processes are followed
- Exceptional customer service standards are delivered on all sites
- Stock counts are completed accurately and within the given time frame
- Team productivity is monitored and improved where possible
Person Specification:
- A Full Driving License
- Outstanding customer service skills
- The ability to communicate effectively with all levels of personnel
- Basic IT skills
- The ability to remain focused when under pressure
- Manage time effectively and work without immediate supervision
- Willingness and ability to travel
Please note all work will require prolonged periods of standing and some use of step stools and ladders. Some sites are in warehouses or large retail premises where you may be required to access and work with ground and high level stock. This role will involve working unsociable hours, working early mornings or night shifts, therefore we are unable to hire anyone under the age of 18 years.
Shift Leader- Cardiff - £31,824* P.A+£290 car p/m employer: C2 Recruitment Ltd
Join our dynamic team as a Shift Leader in Cardiff, where we prioritise employee growth and development through ongoing training and clear progression opportunities. Enjoy a competitive salary, a company car, and the flexibility of varied shifts while working in a supportive environment that values exceptional customer service and teamwork. With the chance to travel to diverse client sites, this role offers a unique opportunity to enhance your skills and make a meaningful impact in the retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Leader- Cardiff - £31,824* P.A+£290 car p/m
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like C2 Recruitment Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like C2 Recruitment Ltd!
We think you need these skills to ace Shift Leader- Cardiff - £31,824* P.A+£290 car p/m
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at C2 Recruitment Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at C2 Recruitment Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show C2 Recruitment Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at C2 Recruitment Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
