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- Tasks: Lead a dynamic team, manage stock, and ensure top-notch store presentation.
- Company: Join a fast-paced retail environment focused on customer service excellence.
- Benefits: Enjoy a competitive salary, 28 days leave, staff discounts, and ongoing training.
- Why this job: This role offers hands-on leadership experience in a vibrant team culture.
- Qualifications: Experience as an Assistant Store Manager in retail is essential.
- Other info: Be part of a supportive workplace with a focus on personal development.
The predicted salary is between 24000 - 36000 £ per year.
Do you have a passion for retail and customer service? Are you an experienced Assistant Store Manager with a strong background in fast-paced retail environments? We are looking for a driven and skilled Assistant Store Manager to support the Store Manager and lead a dynamic team in Kingston upon Thames. This is a hands-on, shop floor-based management role where you will spend 95% of your time leading the team, managing stock, and ensuring the store is presented to the highest standards. If you have a proven track record in ASM roles, with strong operational and people management experience, this could be the perfect opportunity for you!
Key Responsibilities:
- Support the Store Manager in all aspects of store operations, ensuring smooth day-to-day functioning.
- Oversee staff performance and development, providing leadership and motivation to drive productivity.
- Manage stock levels and ensure efficient stock replenishment, maintaining high visual merchandising standards.
- Lead and inspire the team to deliver exceptional customer service and achieve sales targets.
- Assist in developing and implementing strategies to improve operational efficiency and team performance.
- Maintain a positive team culture, fostering collaboration, trust, and continuous improvement.
- Handle key operational tasks such as staff scheduling, stockroom management, and compliance with store policies.
- Ensure outstanding customer service at all times, handling escalated customer concerns when necessary.
- Be a visible presence on the shop floor, driving engagement and efficiency.
What's on Offer:
- Competitive salary package.
- 28 days of paid annual leave, including bank holidays.
- Staff discount.
- Full training and ongoing development opportunities.
- Access to a confidential Employee Assistance Programme.
- Workplace pension scheme.
Ideal Candidate Profile:
- Proven experience as an Assistant Store Manager in a fast-paced retail environment.
- Strong operational knowledge, confident in managing store operations, stock control, and staff management.
- Passionate about delivering high standards of customer service and store presentation.
- Experience handling high stock volumes and ensuring efficient replenishment.
- Strong leadership and people management skills, with the ability to motivate and inspire a diverse team.
- Adaptable, collaborative, and proactive in supporting store operations.
If you're ready to take on a rewarding leadership role in a fast-moving retail environment, we'd love to hear from you!
Assistant Store Manager - Kingston upon Thames employer: C2 Recruitment Ltd.
Contact Detail:
C2 Recruitment Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Kingston upon Thames
✨Tip Number 1
Familiarise yourself with the specific retail environment of Kingston upon Thames. Understanding local customer preferences and shopping behaviours can give you an edge in interviews, showing that you're not just a fit for the role but also for the community.
✨Tip Number 2
Highlight your leadership style during any discussions or interviews. Be prepared to share examples of how you've motivated teams in previous roles, as this is crucial for the Assistant Store Manager position.
✨Tip Number 3
Demonstrate your operational knowledge by discussing specific stock management strategies you've implemented in the past. This will show that you have the practical skills needed to manage stock levels effectively.
✨Tip Number 4
Be ready to discuss how you handle customer service challenges. Sharing a story about a time you turned a negative customer experience into a positive one can illustrate your commitment to exceptional service.
We think you need these skills to ace Assistant Store Manager - Kingston upon Thames
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in retail management, particularly as an Assistant Store Manager. Emphasise your operational knowledge, leadership skills, and any achievements in customer service or sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and customer service. Mention specific examples of how you've led teams, managed stock, and improved store performance in previous roles.
Highlight Relevant Experience: In your application, focus on your proven track record in fast-paced retail environments. Detail your experience with staff management, stock control, and customer service to demonstrate your suitability for the role.
Show Enthusiasm: Convey your enthusiasm for the position and the company in your application. Explain why you want to work as an Assistant Store Manager in Kingston upon Thames and how you can contribute to the team’s success.
How to prepare for a job interview at C2 Recruitment Ltd.
✨Show Your Passion for Retail
Make sure to express your enthusiasm for retail and customer service during the interview. Share specific examples of how you've gone above and beyond to enhance customer experiences in your previous roles.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and provide examples of how you've motivated and developed your team. Highlight any successful strategies you've implemented to improve team performance and morale.
✨Know Your Stock Management Techniques
Be ready to talk about your experience with stock control and replenishment. Discuss any systems or processes you've used to manage inventory effectively, ensuring high standards of visual merchandising.
✨Prepare for Customer Service Scenarios
Anticipate questions related to handling customer complaints or escalated issues. Think of specific instances where you successfully resolved a customer's concern and how that contributed to a positive shopping experience.
