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For Companies At a Glance
- Tasks: Lead IT service delivery and innovation while managing support teams and systems.
- Company: Join RAS Supply Chain Integrity, a leader in stock compliance and technology solutions.
- Benefits: Competitive salary starting at £53,000, plus business expense reimbursements.
- Why this job: Shape the future of technology in a dynamic, remote-friendly environment.
- Qualifications: Proven IT leadership experience and strong team management skills.
- Other info: Opportunity for career growth and to make a real impact in the supply chain sector.
The predicted salary is between 53000 - 60000 £ per year.
Company Description
RAS Supply Chain Integrity is the global authority in stock integrity audit and supply chain stock compliance. With over 30 years of experience and headquarters in Bromley, UK, the company specializes in uncovering the truth in stock movement without providing warehousing or transportation services with unique service concepts created such as Good Faith Receiving, Picker Accuracy, and Direct-to-Store delivery audits. Its proprietary technology platform, RAS Prosperâ„¢, and a network of 600+ trained auditors deliver scalable, precise insights that help major global Food, Fashion, and DIY retailers and suppliers reduce losses, enhance stock accuracy, and meet regulatory and ESG requirements. RAS is the trusted partner when stock accuracy, accountability, and trust in the supply chain are the priority.
Role Description
This is a full-time remote working position with some site/office working for the Information Technology Delivery Manager. The candidate could be based UK wide, but the majority of our vendors are south of England based, whilst our site locations are UK wide. As IT Delivery Manager, you will be a key member of the business's senior leadership team, accountable for all aspects of IT service delivery, infrastructure, and innovation across the company. You will lead internal support and development teams, oversee software portals, external vendors, manage systems hosted in AWS, and ensure the continued evolution, resilience and security of RAS SCI's technology stack. You will also play a proactive role in shaping future capabilities through innovation, working closely with operational teams across multiple sites.
Remuneration
The remuneration for this role starts at £53,000, with the ability to offer a higher salary for candidates who bring exceptional experience and a strong track record in IT leadership and service delivery. This package also includes reimbursement of business-related expenses, acknowledging the travel and engagement required across operational sites and vendor locations. This structure ensures the role remains competitive while rewarding the depth of expertise and strategic value the position brings to the organisation.
Key Responsibilities
- Leadership & Operational Management: Act as a senior leader in the business, collaborating with other department heads on business-wide strategic and operational decisions and ability to influence senior stakeholders and translate business goals into clear technology priorities. Lead and develop the 1st Line Support team, ensuring customer-focused, SLA-driven service via the Jira helpdesk. Line-manage SQL developers, ensuring performance, availability and reliability of data-driven systems. Oversee the Data Processing team via its team lead, ensuring that audit and operational data is processed with speed and accuracy.
- Innovation & Continuous Improvement: Serve as a driver of technology innovation, constantly reviewing and proposing improvements to hardware, systems, tools, and workflows that add value to the business and its customers. Regularly visit operational sites and engage directly with end users and field teams to understand pain points, gather feedback, and develop real-world solutions. Identify and trial new hardware, platforms, integrations, or automations that improve efficiency, scalability, or data visibility across the business. Lead the development and integration of AI‑driven systems and processes, exploring opportunities to automate workflows, enhance data insights, and drive innovation across the business.
- System & Platform Administration: Administer and manage Microsoft 365 (M365) including Exchange, SharePoint, Teams, security and licensing. Manage internal support systems and change requests via Jira, ensuring a structured, auditable approach to change and problem management. Oversee desktop support and hardware lifecycle, ensuring devices are secured, maintained and compliant.
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IT Delivery Manager- South England in Milton Keynes employer: C2 Recruitment Limited
Contact Detail:
C2 Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Delivery Manager- South England in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for an IT Delivery Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your past achievements in IT leadership and service delivery. When you get the chance to chat with potential employers, this will help you stand out from the crowd.
✨Tip Number 3
Be proactive! If you see a company you’re keen on, don’t wait for them to post a job. Reach out directly through our website and express your interest. A little initiative can go a long way in landing that dream role.
✨Tip Number 4
Prepare for interviews by researching the company’s tech stack and recent innovations. Being knowledgeable about RAS Supply Chain Integrity’s services and how you can contribute will show you’re genuinely interested and ready to make an impact.
We think you need these skills to ace IT Delivery Manager- South England in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Delivery Manager role. Highlight your experience in IT service delivery and leadership, and don’t forget to mention any relevant technologies you’ve worked with, especially AWS and Microsoft 365.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for RAS Supply Chain Integrity. Mention specific examples of how you've driven innovation or improved processes in previous roles.
Showcase Your Leadership Skills: As a senior leader, we want to see how you’ve influenced teams and stakeholders in the past. Share stories that demonstrate your ability to lead, manage, and inspire others, especially in a tech environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at C2 Recruitment Limited
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies mentioned in the job description, especially AWS and Microsoft 365. Brush up on your knowledge of IT service delivery and be ready to discuss how you've successfully managed similar systems in the past.
✨Showcase Your Leadership Skills
As an IT Delivery Manager, you'll need to demonstrate your ability to lead teams effectively. Prepare examples of how you've influenced stakeholders and translated business goals into tech priorities. Highlight any experience you have in managing support teams or driving innovation.
✨Understand the Company’s Mission
Familiarise yourself with RAS Supply Chain Integrity's unique service concepts and their impact on stock accuracy and compliance. Being able to articulate how your role can contribute to their mission will show that you're genuinely interested in the company and its goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to innovate. Think of specific scenarios where you've improved processes or resolved issues in IT delivery. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.