At a Glance
- Tasks: Lead a Manchester hotel through refurbishment and successful relaunch, ensuring exceptional guest experiences.
- Company: Dynamic lifestyle hotel in the heart of Manchester, ready for transformation.
- Benefits: Competitive salary, career growth, and the chance to shape a unique hotel experience.
- Other info: Join a vibrant team and be part of an exciting journey in the hospitality industry.
- Why this job: Make a real impact by leading a hotel's transformation and creating memorable guest experiences.
- Qualifications: Experience in hotel management, strong leadership skills, and a passion for hospitality.
The predicted salary is between 49500 - 60500 £ per year.
An exciting opportunity to lead a unique Manchester lifestyle hotel through an extensive refurbishment and successful relaunch.
We are seeking an experienced, energetic and commercially driven General Manager to lead a 61-bedroom lifestyle hotel in the heart of Manchester.
This is a rare opportunity for an accomplished hotel leader to take ownership of an established property at an exciting point in its journey. You will play a pivotal role in leading the hotel through its refurbishment and repositioning, before driving a successful relaunch and establishing it as a standout destination within the Manchester market.
Combining strong operational expertise with commercial acumen, you will have full responsibility for the hotel's performance, people and guest experience. You will be a highly visible, hands-on leader who sets clear standards, develops a high-performing team and creates a culture of accountability, energy and exceptional hospitality.
The Role
As General Manager, you will take overall responsibility for the successful operation and commercial performance of the hotel.
Working closely with key stakeholders, you will help shape the hotel's next chapter, ensuring the refurbishment and relaunch translate into an exceptional guest proposition and a commercially successful business.
Key Responsibilities
- Lead the hotel through its refurbishment, repositioning and relaunch, ensuring operational readiness and a seamless transition into the new proposition.
- Take full responsibility for the day-to-day operation and overall performance of the hotel.
- Deliver an exceptional and distinctive guest experience aligned with the hotel's lifestyle positioning.
- Own the hotel's financial performance, including budgeting, forecasting, revenue generation, profitability and cost control.
- Drive occupancy, ADR, RevPAR and overall revenue through effective commercial and revenue strategies.
- Lead, coach and develop departmental leaders, creating a motivated, accountable and high-performing team.
- Maintain a strong presence throughout the hotel, leading from the front and supporting operational teams when required.
- Oversee Rooms Division, ensuring excellent standards across Front Office, Housekeeping, Reservations and Guest Services.
- Establish and continuously improve operating standards, procedures and service delivery.
- Use guest feedback, financial results and operational data to identify opportunities and drive performance improvements.
- Ensure full compliance with health and safety, employment, licensing and other statutory requirements.
- Build strong relationships with local businesses, partners and the wider Manchester hospitality community.
- Champion the hotel's reputation and positioning within the local market.
About You
We are looking for an experienced hotel operator who combines strong leadership, commercial thinking and genuine passion for hospitality.
You will ideally have:
- Previous experience as a Hotel General Manager, Hotel Manager or senior operational leader within a quality hotel environment.
- Strong Rooms Division experience, with an excellent understanding of Front Office, Housekeeping, Reservations and Revenue Management.
- A proven track record of delivering strong commercial results and achieving financial targets.
- Experience of a hotel opening, refurbishment, repositioning or significant operational change would be highly advantageous.
- Strong understanding of hotel KPIs, including occupancy, ADR, RevPAR, payroll and profitability.
- An engaging and hands-on leadership style, with the confidence to lead from the front.
- Excellent people leadership skills and a track record of recruiting, coaching and developing high-performing teams.
- Strong commercial judgement and the ability to turn performance data into practical action.
- Excellent communication, organisational and problem-solving skills.
- The ability to work effectively with owners, stakeholders, suppliers and commercial partners.
- A genuine passion for creating memorable guest experiences and building successful hotel businesses.
The Opportunity
This is more than a traditional General Manager position.
It is an opportunity to shape the next chapter of a distinctive Manchester hotel—leading its transformation, developing its team, defining its service culture and successfully bringing the repositioned property to market.
For a commercially minded, hands-on hotel leader who enjoys building teams, improving performance and creating exceptional guest experiences, this represents an exciting opportunity to make a significant impact.
If you are ready to lead the transformation and relaunch of an exciting lifestyle hotel in the heart of Manchester, we would love to hear from you.
Apply today to be part of the hotel's next chapter.
Locations
General Manager in Cheshire, Warrington employer: C1 Hospitality
Join a vibrant and dynamic team at our Manchester lifestyle hotel, where we prioritise exceptional hospitality and employee development. As a General Manager, you will not only lead a significant refurbishment and relaunch but also foster a culture of accountability and high performance, ensuring that every team member thrives in a supportive environment. With strong ties to the local community and a commitment to creating memorable guest experiences, this role offers a unique opportunity to make a lasting impact in the heart of Manchester.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Cheshire, Warrington
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like C1 Hospitality. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to C1 Hospitality
Don't be shy about reaching out to C1 Hospitality directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in Cheshire, Warrington
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about C1 Hospitality and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at C1 Hospitality
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
