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- Tasks: Lead customer relationships and manage complex programmes in a regulated engineering environment.
- Company: Dynamic international organisation with a focus on engineering excellence.
- Benefits: Ownership of major accounts, autonomy, and the chance to influence strategic growth.
- Why this job: Make a real impact by driving performance and building strong customer connections.
- Qualifications: Experience in programme management within regulated industries and strong analytical skills.
- Other info: Collaborative culture with opportunities for international travel and professional development.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for an experienced Programme Manager with a background in highly regulated engineering environments such as medical devices, defence, aerospace, electronics, or contract manufacturing. This is a pivotal customer-facing role within our international organisation, combining commercial leadership, operational execution, and programme ownership. You’ll serve as the main point of contact for assigned customers, managing financial performance, delivery, contracts, working capital, and long-term account growth. Working closely with the Head of Programmes, you’ll shape strategic relationships and drive continuous improvement across diverse customer sites and divisions.
What You’ll Lead
- Customer & Growth
- Own the operational and commercial relationship across key accounts, providing clarity, direction, and exceptional service.
- Lead the customer-focused team to secure short-term wins and long-term revenue opportunities.
- Use CRM, ERP and account management tools to drive visibility and performance.
- Strengthen NPS and customer satisfaction by understanding customer environments and industry pressures.
- Financial & Commercial Performance
- Maintain strong margins and operational profit across programmes.
- Keep EFACS, CRM and other business systems fully up to date.
- Deliver accurate forecasting: revenue, order intake, order book and profitability.
- Resolve pricing discrepancies quickly and transparently.
- Working Capital & Risk
- Manage receivables, cash flow, excess/obsolete material and commercial risk.
- Own contract execution (MSA, MEPA), ensuring clarity, compliance and alignment with internal policies.
- Operational & Relationship Leadership
- Act as the primary escalation point for delivery issues and operational challenges.
- Drive cross-functional collaboration to ensure best-in-class execution against KPIs.
- Lead regular customer meetings and quarterly business reviews.
- Contribute to SIOP, strategic planning and monthly reporting cycles.
What You Bring
- Core Requirements
- Direct programme or project management experience within regulated engineering or manufacturing.
- Ability to analyse complex information, communicate clearly, and influence senior stakeholders.
- Confident using CRM, ERP and standard business software.
- Strong reasoning skills, comfortable solving multi-variable problems in environments with limited standardisation.
- Ability to self-manage in both on-site and remote settings, with UK/international travel when required.
- Highly Desirable
- Experience in medical, defence, aerospace, electronics manufacturing or contract manufacturing environments.
- Proven leadership of cross-functional teams in a matrix structure.
- Knowledge of SIOP, MRP, ERP, and trade compliance/export controls.
- Strong IT capability and confidence working with complex business systems.
What We Offer
- A collaborative and international engineering environment.
- Real ownership, autonomy and influence across major customer accounts.
- The chance to lead programmes that directly impact delivery, commercial performance and strategic growth.
Ready to Lead Programmes in a High-Performance, Regulated Engineering Environment? If you excel at building strong customer relationships and managing complex programmes end-to-end, we’d love to hear from you. Apply now by sending your CV to Gary Simpson.
Programme Manager in Newport employer: C
Contact Detail:
C Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Manager in Newport
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering and manufacturing sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on a Programme Manager role!
✨Tip Number 2
Showcase your expertise! Prepare a portfolio or case studies that highlight your experience in managing complex programmes. When you get the chance to chat with potential employers, share specific examples of how you've driven customer satisfaction and financial performance.
✨Tip Number 3
Be proactive! If you see a company you're interested in, don’t wait for them to post a job. Reach out directly through our website and express your interest in Programme Manager roles. Tailor your message to show how your skills align with their needs.
✨Tip Number 4
Prepare for interviews by researching the company’s projects and challenges. Be ready to discuss how your background in regulated environments can help them achieve their goals. Confidence and knowledge will set you apart from the competition!
We think you need these skills to ace Programme Manager in Newport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Programme Manager role. Highlight your experience in regulated engineering environments and any relevant project management skills. We want to see how your background aligns with what we’re looking for!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and specific examples to demonstrate how you’ve driven customer satisfaction, managed financial performance, or led cross-functional teams. This helps us see the impact you've made.
Be Clear and Concise: When writing your application, clarity is key. Use straightforward language and avoid jargon unless it’s industry-specific. We appreciate a well-structured application that gets straight to the point without fluff!
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to attach all the necessary documents in one go. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at C
✨Know Your Industry Inside Out
Make sure you brush up on the specifics of regulated engineering environments like medical devices or aerospace. Understand the key challenges and trends in these sectors, as this will help you speak confidently about how your experience aligns with the company's needs.
✨Showcase Your Programme Management Skills
Prepare to discuss your direct programme management experience in detail. Be ready to share specific examples of how you've led cross-functional teams, managed customer relationships, and driven operational performance. Use metrics to highlight your successes!
✨Master the Tools of the Trade
Familiarise yourself with CRM, ERP, and other business systems mentioned in the job description. If you can demonstrate your proficiency with these tools during the interview, it will show that you're ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in complex situations. Think of scenarios where you've had to manage risks or resolve delivery issues, and be prepared to explain your thought process and the outcomes.
