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- Tasks: Drive sales for luxury watches and enhance customer experience.
- Company: Join C W Sellors Ltd, a leading family-run jewellery and watch specialist.
- Benefits: Enjoy competitive salary, performance incentives, and employee discounts.
- Why this job: Be part of a dynamic team making a real impact in luxury retail.
- Qualifications: Sales experience and strong communication skills are essential.
- Other info: Criminal records checks required for successful candidates.
The predicted salary is between 28800 - 43200 £ per year.
C W Sellors Ltd is a family business which in recent years has developed into a leading high-end jewellery and watch specialist, sourcing, manufacturing and importing luxury jewellery from all around the world. We proudly have a network of 13 boutiques and a strong online presence, employing over 130 employees. This allows us to showcase the finest jewellery and watch collections to customers in the UK and across the world. We have a passion for helping our customers to select the perfect items of jewellery or watches. We pride ourselves on delivering the very best customer experience.
We are looking for a proactive and results-driven Watch Sales Specialist to join our team and help drive sales growth within our Watches department.
Key Responsibilities:- Sales Growth: Drive sales for Watches across all platforms to achieve monthly targets, ensuring all sales avenues are maximised to reach annual goals. Communicate sales progress regularly to keep the team focused on targets.
- Strap Department Management: Oversee the strap department, increasing strap sales while supporting both the web and store teams with strap-related inquiries.
- Customer Service Improvement: Work closely with customer service and store teams to enhance customer experience and feedback.
- Warranty Management: Ensure efficient warranty processing.
- Returns & Refunds Management: Oversee Watches return procedures, striving to convert returns into sales.
- Lead Generation: Assist the sales teams in identifying and reaching potential leads during key product releases.
- Proven experience in sales.
- Strong analytical and communication skills.
- Detail-oriented with excellent administrative and organisational abilities.
- Ability to work collaboratively across teams to improve customer experience and sales performance.
- Experience in the luxury goods or watch industry is a plus.
- Competitive salary and performance-based incentives.
- Career growth and development opportunities.
- A dynamic and supportive team environment.
- Employee discounts and other company benefits.
If you are passionate about sales, customer service, and making a real impact, we would love to hear from you! Apply now to join our team. The successful candidate will be required to undertake a criminal records check.
Watch Sales Specialist employer: C W Sellors Fine Jewellery & Luxury Watches
Contact Detail:
C W Sellors Fine Jewellery & Luxury Watches Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Watch Sales Specialist
✨Tip Number 1
Familiarise yourself with the luxury watch market. Research popular brands, current trends, and customer preferences to demonstrate your knowledge during interviews. This will show your passion for the industry and help you connect with potential customers.
✨Tip Number 2
Network with professionals in the luxury goods sector. Attend watch exhibitions, trade shows, or local events to meet people who can provide insights or even refer you to opportunities. Building relationships can give you an edge in landing the job.
✨Tip Number 3
Prepare to discuss your sales achievements in detail. Be ready to share specific examples of how you've driven sales growth in previous roles, especially in high-end retail. This will highlight your results-driven approach and align with what C W Sellors Ltd is looking for.
✨Tip Number 4
Showcase your customer service skills. Think of ways you've improved customer experiences in past positions and be prepared to discuss these during your interview. Emphasising your commitment to enhancing customer satisfaction will resonate well with the company's values.
We think you need these skills to ace Watch Sales Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales experience, particularly in the luxury goods or watch industry. Use specific examples of how you've driven sales growth in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for watches and customer service. Mention how your skills align with the responsibilities listed in the job description, such as improving customer experience and managing sales targets.
Highlight Analytical Skills: Since the role requires strong analytical skills, provide examples in your application of how you've used data to drive sales or improve customer service in past positions.
Show Enthusiasm for the Brand: Demonstrate your knowledge of C W Sellors Ltd and its products in your application. Express why you want to work specifically for this company and how you can contribute to their success.
How to prepare for a job interview at C W Sellors Fine Jewellery & Luxury Watches
✨Show Your Passion for Watches
Make sure to express your enthusiasm for watches and the luxury goods industry during the interview. Share any personal experiences or knowledge you have about different watch brands, styles, and trends to demonstrate your genuine interest.
✨Highlight Your Sales Achievements
Prepare specific examples of your past sales successes. Discuss how you met or exceeded targets in previous roles, and be ready to explain the strategies you used to drive sales growth, especially in a retail environment.
✨Emphasise Customer Service Skills
Since customer experience is key for C W Sellors Ltd, be prepared to discuss how you've improved customer service in your previous roles. Share examples of how you handled difficult situations or turned returns into sales, showcasing your problem-solving abilities.
✨Demonstrate Team Collaboration
Talk about your experience working collaboratively with different teams. Highlight instances where you supported colleagues in achieving common goals, particularly in sales or customer service, to show that you can contribute positively to their team environment.
