At a Glance
- Tasks: Coordinate repairs and compliance for over 1,850 properties, ensuring tenant satisfaction.
- Company: Join C~urb, part of Link Group, a leading social enterprise in Edinburgh.
- Benefits: Enjoy competitive salary, 35 days holiday, and extensive training opportunities.
- Other info: Flexible working hours and a commitment to inclusion and diversity.
- Why this job: Make a real difference in the community while developing your career in a supportive environment.
- Qualifications: Experience in administration and knowledge of housing repair standards required.
The predicted salary is between 32427 - 40913 € per year.
Salary: £32,427.00–£40,913.00 per annum (dependent on skills and experience)
Location: Link's Edinburgh office
Hours of Work: 37.5 hours per week, Monday to Friday
The Role
At C~urb, part of Link, people are at the heart of everything we do. Our people have made our award‑winning social enterprise the success it is today and as it continues to grow, we want them to be the best they can be and to reach their potential. Link Group Ltd deliver The City of Edinburgh Council's Private Sector Leasing Scheme (PSL). C~urb PSL deliver this service to over 1,500 landlords with approximately 1,850 properties. The leased properties are utilised by the council to provide intermediate temporary accommodation.
C~urb PSL, part of Link Group, seeks an individual to join our team of graduates and experienced administrators with excellent communication skills who thrives in a fast paced but supportive office environment. A flexible, can‑do attitude and attention to detail and customer care is essential to the role of Administrator for Repairs & Compliance, as you will be liaising with tenants, contractors, colleagues, and landlords to arrange appointments for repairs and safety checks to keep tenants' homes in good repair. This role is subject to Level 1 Disclosure check under the Disclosure (Scotland) Act 2020.
About You
As Repairs and Compliance Administrator you will have knowledge of repairing standards in the housing sector as well as knowledge and commitment to excellent customer care, tenant participation and equal opportunities. Administration experience within a fast‑paced office environment is an essential requirement of this role. A good general standard of education and a good working knowledge of Microsoft Office including Word, Outlook and Excel is required for this position. A proven record of time management, communication skills and attention to detail is essential for the role.
What's in it for you?
- As an Investor in People we strive for continuous improvement through the management and growth of our staff, offering a wide range of training and development opportunities.
- In return you will be offered the opportunity to enhance your skills and knowledge through employee training and development.
- You can expect to work in a supportive, trusting and transparent working environment, with the autonomy to offer creative and innovative solutions whilst maintaining Link's values.
- Competitive salary, reviewed annually, and opportunity for annual performance related salary increases and discretionary non‑consolidated pay awards subject to terms of the scheme.
- 35 days' holiday per year (inclusive of public holidays) pro rata plus an additional 1 day's pro rata holiday per year after 1 year's service up to a maximum of 40 days per year.
- Opportunity to buy and sell holiday days.
- Enhanced company sick and family friendly pay.
- Access to paid qualifications and a wide range of learning and development opportunities and funded professional membership.
- Defined contribution pension with matched generous employer pension contributions plus salary exchange and additional voluntary contribution options.
- Access to a salary exchange car leasing scheme, subject to the terms of the scheme.
- Life assurance scheme providing death in service benefits.
- Healthcare cash plan for employees (and dependents) to support health and wellbeing plus discounts on shopping, restaurants and other services.
- Employee assistance programme for employees and their immediate household dependants to support health, mental and financial well‑being.
- Access to purchase annual corporate clothing vouchers.
- Annual flu vaccination.
- Access to a credit union savings and borrowing scheme.
- Cycle to work scheme.
- Access to discounts on mobile airtime plans and much more!
Legal EEO Statement
We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds and from anyone who shares our commitment to inclusion. Our offices are fully accessible to wheelchair users and, as a Disability Confident Leader, we will interview all disabled candidates who meet the essential criteria.
PSL Repairs and Compliance Administrator - 471647 employer: C-urb
At C~urb, part of Link Group, we prioritise our people, fostering a supportive and inclusive work culture that empowers employees to reach their full potential. Located in Edinburgh, we offer competitive salaries, extensive training and development opportunities, and a generous benefits package including 35 days of holiday, enhanced sick pay, and a healthcare cash plan. Join us to make a meaningful impact in the community while enjoying a flexible and innovative work environment.
StudySmarter Expert Advice🤫
We think this is how you could land PSL Repairs and Compliance Administrator - 471647
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on C~urb and Link Group. Understanding their values and mission will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences align with the role of Repairs and Compliance Administrator, especially your customer care and administration experience.
✨Tip Number 3
Show off your soft skills! During the interview, highlight your communication skills and attention to detail. Share specific examples of how you've successfully managed time and liaised with different stakeholders in previous roles.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets the attention it deserves and shows your enthusiasm for the position.
We think you need these skills to ace PSL Repairs and Compliance Administrator - 471647
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Repairs and Compliance Administrator. Highlight your relevant experience in administration, customer care, and any knowledge of housing repair standards. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we're looking for. Don’t forget to mention your flexible attitude and attention to detail!
Show Off Your Communication Skills:Since this role involves liaising with various stakeholders, make sure to showcase your excellent communication skills in your application. Whether it's through your CV or cover letter, let us know how you effectively manage relationships.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at C-urb
✨Know Your Stuff
Make sure you brush up on your knowledge of repairing standards in the housing sector. Familiarise yourself with the Private Sector Leasing Scheme and how it operates, as this will show your genuine interest in the role and the company.
✨Show Off Your Communication Skills
Since this role involves liaising with tenants, contractors, and landlords, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in fast-paced environments.
✨Demonstrate Attention to Detail
Bring along examples of your work that highlight your attention to detail. Whether it's a report or a project you've managed, being able to showcase your meticulous nature will be key in this role.
✨Emphasise Your Customer Care Experience
Prepare to discuss your commitment to excellent customer care. Think of specific instances where you've gone above and beyond for customers, as this aligns perfectly with the values of C~urb and Link Group.
