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- Tasks: Engage with customers, oversee property portfolios, and enhance service delivery.
- Company: Join C~urb Factoring, a leading social enterprise in affordable housing across Scotland.
- Benefits: Enjoy hybrid working, generous holiday, training opportunities, and a supportive work environment.
- Why this job: Make a positive impact in communities while growing your skills in a dynamic team.
- Qualifications: Bring a positive attitude, strong communication skills, and a willingness to learn.
- Other info: No CV needed to apply; just fill out our online application form!
The predicted salary is between 30000 - 36000 ÂŁ per year.
This post is based in the Falkirk office, with hybrid remote working.
Salary: ÂŁ36,200.00 to ÂŁ45,128.00 per annum (dependent on skills and experience)
Hours of Work: 35 per week, Monday to Friday.
C~urb Factoring, a key division of the Link Group, is seeking a Property Management (Factoring) Officer. C~urb Factoring delivers exceptional services to a wide array of social housing developments throughout central Scotland. At C~urb, we place people at the core of our mission. Our award-winning social enterprise thrives because of our talented team. As we continue to expand, we are committed to helping our people achieve their best and reach their full potential.
The Property Management (Factoring) Officer role is multifaceted and dynamic. You will engage with a diverse customer base, striving to enhance communication and foster strong relationships.
Key Responsibilities:
- Working closely across our wider group to ensure excellent service delivery while driving continuous improvement.
- Engaging with customers and stakeholders to meet our service delivery requirements.
- Overseeing a portfolio of factored developments and engaging directly with customers, ensuring compliance with legislation and delivering service improvements.
- Providing frontline services to resolve a variety of enquiries as part of a team.
- Arranging common repairs, owner updates, invoicing and contributing towards income maximisation initiatives.
About You:
You will bring a positive attitude, willingness to learn and thrive in a team setting. With excellent time management, communication, numeracy and organisational skills. Collaboration is key, and you will work closely with others across our group. We value open communication, mutual support and the sharing of ideas to continuously improve our services. If you thrive in a team-oriented environment and are committed to excellence and innovation, we encourage you to join us and contribute to our ongoing success.
In return, you will be part of an award-winning group of companies delivering affordable housing and related services throughout Scotland. With a range of benefits including the flexibility of hybrid working with the opportunity to work from home three days a week, option to buy and sell holidays, and a contributory pension, in addition to the advertised salary.
You will be offered the opportunity to enhance your skills and knowledge through employee training and development. You can expect to work in a supportive, trusting and transparent working environment, with the autonomy to offer creative and innovative solutions whilst maintaining Linkâs values; Responsibility, Empathy, Social Impact, Participate, Equity, Challenge and Transparency.
C~urb Factoring, part of the Link Group, operates throughout the West, Central and East of Scotland.
Whatâs in it for you?
- Competitive salary, reviewed annually, and opportunity for annual performance related salary increases and discretionary non-consolidated pay awards subject to terms of the scheme
- 35 daysâ holiday per year (inclusive of public holidays) pro rata plus an additional 1 dayâs pro rata holiday per year after 1 yearsâ service up to a maximum of 40 days per year
- Hybrid working arrangements
- Opportunity to buy and sell holiday days
- Enhanced company sick and family friendly pay
- Access to paid qualifications and a wide range of learning and development opportunities and funded professional membership
- Defined contribution pension with matched generous employer pension contributions plus salary exchange and additional voluntary contribution options
- Access to an Electric vehicle leasing scheme, subject to the terms of the scheme
- Life assurance scheme providing death in service benefits to named beneficiaries
- Healthcare cash plan for employees (and dependents) to support health and wellbeing plus discounts on shopping, restaurants and other services
- Employee assistance programme for employees and their immediate household dependants to support health, mental and financial well-being
- Annual flu vaccination
- Access to a savings and borrowing scheme
- Cycle to work scheme
- Travel season/travel ticket loan and much more!
You will work with colleagues who offer support to ensure our customers' expectations are met. In return, we are looking for applications from people who will contribute to our aims and work to the highest professional standards.
This post is subject to a Level 1 Disclosure check.
Closing Date: Midnight on Thursday 1 May 2025.
Interview Date: Interviews are being held on Wednesday 7 May 2025 at Linkâs Falkirk Office.
How to Apply: Our online application method is the most efficient way to apply and can be started by clicking the âApply Nowâ button below. You must complete an application form to be considered for any of our vacancies, you donât need a CV to apply for our positions. Also, if you arenât sure about how long you have to fill in the form, you will be able to save it and return to it by clicking on the âMy Applicationsâ tab of the vacancy search page and entering your username and password.
Property Management (Factoring) Officer employer: C-urb 6 Limited
Contact Detail:
C-urb 6 Limited Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Property Management (Factoring) Officer
â¨Tip Number 1
Familiarise yourself with the key responsibilities of the Property Management (Factoring) Officer role. Understanding the specifics, such as overseeing factored developments and engaging with customers, will help you articulate how your skills align with these tasks during any discussions.
â¨Tip Number 2
Network with current or former employees of C~urb Factoring or the Link Group. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations, which you can leverage in your application process.
â¨Tip Number 3
Prepare to discuss your teamwork and communication skills in detail. Since collaboration is a key aspect of this role, think of specific examples where you've successfully worked in a team to achieve a common goal, as this will resonate well with the interviewers.
â¨Tip Number 4
Research the social housing sector in Scotland, particularly the challenges and opportunities it faces. Being knowledgeable about the industry will not only impress your interviewers but also demonstrate your genuine interest in contributing to C~urb Factoring's mission.
We think you need these skills to ace Property Management (Factoring) Officer
Some tips for your application đŤĄ
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Property Management (Factoring) Officer position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling Application Form: Since a CV is not required, focus on completing the application form with clear and concise answers. Use specific examples from your past experiences that demonstrate your skills in communication, organisation, and teamwork.
Showcase Your Values: C~urb Factoring values responsibility, empathy, and social impact. Make sure to reflect these values in your application by providing examples of how you have demonstrated them in previous roles or situations.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at C-urb 6 Limited
â¨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Property Management (Factoring) Officer. Be prepared to discuss how your skills and experiences align with these responsibilities during the interview.
â¨Showcase Your Communication Skills
Since this role involves engaging with a diverse customer base, be ready to demonstrate your excellent communication skills. Prepare examples of how you've effectively communicated in previous roles, especially in resolving customer enquiries or building relationships.
â¨Highlight Team Collaboration
Collaboration is key in this position. Think of specific instances where you've worked successfully in a team setting. Be ready to share how you contributed to team goals and supported your colleagues, as this will resonate well with the company's values.
â¨Prepare Questions
At the end of the interview, you'll likely have the opportunity to ask questions. Prepare thoughtful questions about the company culture, team dynamics, and opportunities for professional development. This shows your genuine interest in the role and the organisation.
