At a Glance
- Tasks: Support property maintenance compliance and provide excellent customer service.
- Company: Join a leading social enterprise focused on community impact.
- Benefits: Flexible hours, training opportunities, and a supportive work environment.
- Other info: Work in an inclusive environment with growth potential.
- Why this job: Make a difference in people's lives while developing your skills.
- Qualifications: Standard grade education and experience in administrative support.
Job Description
Contract: Fixed Term until February 2028 to cover for secondment
\nLocation: This post is based at Link’s Falkirk Office
\n \nHours of Work: 35 per week; Monday - Friday, 9am - 5pm
\nThe Role
\nAt C~urb, part of Link, people are at the heart of everything we do. Our people have made our award-winning social enterprise the success it is today and as it continues to grow, we want them to be the best they can be and to reach their potential.
\n \nC~urb is looking for a Property Maintenance Administrator (Compliance) who will contribute to the provision of a high quality service to all its customers. The needs of the customers will be met at their first point of contact and they will be provided with a proactive service. The Property Maintenance team are committed to achieving a ‘right first time’ response and the post holders will be key to this being achieved.
\nThe Property Maintenance Administrator will be responsible for maintaining compliance servicing data and managing records in line with legislative requirements and document retention periods, including filing. The postholder will arrange compliance servicing appointments in line with procedural timescales and will act as a first point of contact for enquiries and complaints from customers and colleagues regarding the delivery of C~urb Property Maintenance compliance services.
\nThe Property Maintenance Administrator will be flexible within the remit of the property maintenance service and will be able to resolve and advise on enquiries raised through any method of contact for both internal and external customers.
\n \nAbout You
\nAs Property Maintenance Administrator you will be educated to standard grade level or equivalent (including English and Mathematics). You will have experience of providing administrative support in a service delivery role and experience of maintaining statistical, regulatory and legal records in both manual and electronic systems.
\nThis role requires knowledge of compliance procedures and legal requirements and experience of providing a frontline service to a range of customers. As Property Maintenance Administrator, you will have knowledge of and commitment to providing excellent customer service. A high standard of IT literacy and intermediate knowledge of Microsoft office systems is essential and the postholder will have strong written and verbal communication skills. The Property Maintenance Administrator will have excellent organisational skills with flexibility to provide a proactive and responsive service.
\nIn return you will be offered the opportunity to enhance your skills and knowledge through employee training and development. You can expect to work in a supportive, trusting and transparent working environment, with the autonomy to offer creative and innovative solutions whilst maintaining Link’ s values; Responsibility, Empathy, Social Impact, Participate, Equity, Challenge and Transparency.
\nFor further information on the main position accountabilities and a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job Information Pack on our website.
\n\n
What’s in it for you?
\nAs an Investor in People, we strive for continuous improvement through the management and growth of our staff, offering a wide range of training and development opportunities.
\nAs a C~urb employee, you'll likely benefit from the following:
\n- \n
- Competitive salary, reviewed annually, and opportunity for annual performance related salary increases and discretionary non-consolidated pay awards subject to terms of the scheme \n
- 35 days’ holiday per year (inclusive of public holidays) pro rata plus an additional 1 day’s pro rata holiday per year after 1 years’ service up to a maximum of 40 days per year \n
- Opportunity to buy and sell holiday days \n
- Enhanced company sick and family friendly pay \n
- Access to paid qualifications and a wide range of learning and development opportunities and funded professional membership \n
- Defined contribution pension with matched generous employer pension contributions plus salary exchange and additional voluntary contribution options \n
- Access to a Salary Exchange car leasing scheme, subject to the terms of the scheme \n
- Life assurance scheme providing death in service benefits \n
- Healthcare cash plan for employees (and dependents) to support health and wellbeing plus discounts on shopping, restaurants and other services \n
- Employee assistance programme for employees and their immediate household dependants to support health, mental and financial well-being \n
- Access to purchase annual corporate clothing vouchers \n
- Annual flu vaccination \n
- Access to a credit union savings and borrowing scheme \n
- Cycle to work scheme \n
- Access to discounts on mobile airtime plans and much more! \n
For a full list of benefits available to employees, please see our website.
\nYou will work with colleagues who offer support to ensure our customers' expectations are met. In return, we are looking for applications from people who will contribute to our aims and work to the highest professional standards.
\nThis role is subject to Level 1 Disclosure check under the Disclosure (Scotland) Act 2020.
\nClosing Date: 11:59pm on Sunday 16 August 2026
\nInterview Date: Interviews are being held on Thursday 20 August 2026 at Link’s Falkirk Office
\nHow to Apply
\nOur online application method is the most efficient way to apply and can be started by clicking the “Apply Now” button on our website. You must complete an application form to be considered for any of our vacancies, but you don’t need a CV to apply for our positions. Also, if you aren’t sure about how long you have to fill in the form, you will be able to save it and return to it by clicking on the ‘My Applications’ tab of the vacancy search page and entering your username and password.
\nWe would strongly encourage applicants to make their application as authentic to them as possible and ensure that it genuinely reflects the skills and experience that you can bring to the role. AI can be helpful with structuring answers in an application, however if overly relied on, it can risk an application appearing generic and less relevant to the role, which reduces the likelihood of being shortlisted.
\nAs a large employer, we advertise jobs regularly on our own website and social media channels alongside other third-party websites. No matter where you see one of our vacancies, you will always be directed to our jobs portal to apply directly with us.
\nPlease note that CVs will not be considered.
\nPlease notify our recruitment team if you would like:
\n- \n
- Help accessing the job information \n
- Need the application details in a different format \n
- Require any adjustments to the application process to support any disabilities or different needs you may have \n
We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds and from anyone who shares our commitment to inclusion. Our interview locations have step free or level access therefore may be accessible to applicants using mobility equipment such as wheelchairs and walking equipment however, if you have any specific access requirements, please let us know and we will be happy to provide more information and/or support.
\nAs a Disability Confident Leader, we will interview all disabled candidates who meet the essential criteria.
\nProperty Maintenance Administrator (Compliance) in Falkirk employer: C-urb 6 Limited
C~urb, part of Link, is an exceptional employer that prioritises the growth and well-being of its employees within a supportive and transparent work culture. With a commitment to continuous improvement and a diverse range of training opportunities, employees can expect to enhance their skills while working on impactful projects that contribute to sustainable communities across Scotland. The generous benefits package, including competitive salaries, extensive holiday allowances, and health and well-being support, makes C~urb an attractive choice for professionals seeking meaningful and rewarding careers in the construction sector.
StudySmarter Expert Advice🤫
We think this is how you could land Property Maintenance Administrator (Compliance) in Falkirk
✨Tip Number 1
Get to know the company! Research Link and their values. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Property Maintenance Administrator, you'll be the first point of contact for customers. Role-play common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Be proactive! If you have questions about the role or the application process, don’t hesitate to reach out. Showing initiative can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application in. Plus, you can save your progress if you need to come back to it later. Don’t miss out on this opportunity!
We think you need these skills to ace Property Maintenance Administrator (Compliance) in Falkirk
Some tips for your application 🫡
Get to Know the Role:Before you start your application, take a moment to really understand what the Property Maintenance Administrator (Compliance) role is all about. Familiarise yourself with the key responsibilities and skills mentioned in the job description so you can tailor your application accordingly.
Show Off Your Skills:Make sure to highlight your relevant experience and skills in your application. If you've got a knack for maintaining compliance records or providing excellent customer service, let us know! Use specific examples to demonstrate how you've excelled in similar roles.
Keep It Clear and Concise:When filling out the application form, keep your answers clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role. Remember, we want to see your personality shine through!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way to submit your application and ensures it gets to the right people. Plus, you can save your progress if you need to come back to it later. We can’t wait to hear from you!
How to prepare for a job interview at C-urb 6 Limited
✨Know Your Compliance Basics
Make sure you brush up on compliance procedures and legal requirements relevant to property maintenance. Being able to discuss these confidently will show that you're serious about the role and understand its importance.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you resolved issues or improved a process, as this will demonstrate your commitment to a 'right first time' response.
✨Get Familiar with IT Systems
Since a high standard of IT literacy is essential, make sure you're comfortable with Microsoft Office systems. You might be asked about your experience with data management, so be ready to discuss how you've used these tools in past roles.
✨Be Organised and Proactive
During the interview, highlight your organisational skills and ability to manage multiple tasks. Share examples of how you've been proactive in your previous positions, especially in administrative roles, to show that you can handle the demands of this job.
