At a Glance
- Tasks: Join our Repairs Team to manage property maintenance and customer enquiries.
- Company: C~urb, a supportive employer committed to staff development.
- Benefits: Competitive salary, 35 days holiday, and extensive training opportunities.
- Other info: Flexible working environment with opportunities for career growth.
- Why this job: Make a real difference in customer service while enhancing your skills.
- Qualifications: Experience in administration and knowledge of housing repairs required.
The predicted salary is between 25000 - 32000 £ per year.
Contract: Fixed Term for 18 months to provide secondment cover.
Location: This post is based at Link’s Falkirk office.
Hours of Work: 35 per week, Monday to Friday.
C~urb is looking for a Property Maintenance Administrator to join our Repairs Team who will contribute to the provision of a high-quality service to all C~urb customers. The post holder will be flexible within the remit of the repairs service and will use their initiative in order to advise and resolve both internal and external customer enquiries.
Reporting to the Repairs Supervisor, you will be responsible for processing property repairs to include all contact with contractors and trade supervisors to ensure all works are completed to an agreed standard and within timescales. Repair requests will be processed through C~urb’s internal housing management system [Aareon] ensuring all appropriate coding is used.
The post holder will have relevant experience of providing administrative support, have knowledge and experience of housing repair issues, and be educated to standard grade level or equivalent (including English & Mathematics). The Property Maintenance Administrator (Repairs) will have knowledge of and commitment to providing excellent customer service and relevant experience of providing a frontline service to a range of customers.
This role requires a high standard of IT literacy and intermediate knowledge of Microsoft office systems. In return you will be offered the opportunity to enhance your skills and knowledge through employee training and development. You can expect to work in a supportive, trusting and transparent working environment, with the autonomy to offer creative and innovative solutions whilst maintaining Link’s values.
As an Investor in People, we strive for continuous improvement through the management and growth of our staff, offering a wide range of training and development opportunities.
- Competitive salary, reviewed annually, and opportunity for annual performance related salary increases and discretionary non-consolidated pay awards subject to terms of the scheme
- 35 days’ holiday per year (inclusive of public holidays) pro rata plus an additional 1 day’s pro rata holiday per year after 1 years’ service up to a maximum of 40 days per year
- Opportunity to buy and sell holiday days
- Enhanced company sick and family friendly pay
- Access to paid qualifications and a wide range of learning and development opportunities and funded professional membership
- Defined contribution pension with matched generous employer pension contributions plus salary exchange and additional voluntary contribution options
- Access to a Salary Exchange car leasing scheme, subject to the terms of the scheme
- Life assurance scheme providing death in service benefits
- Healthcare cash plan for employees (and dependents) to support health and wellbeing plus discounts on shopping, restaurants and other services
- Employee assistance programme for employees and their immediate household dependants to support health, mental and financial well-being
- Access to purchase annual corporate clothing vouchers
- Cycle to work scheme
- Access to discounts on mobile airtime plans and much more!
For a full list of benefits available to employees, please see our website.
This role is subject to Level 1 Disclosure check under the Disclosure (Scotland) Act 2020.
Interview Date: Interviews are being held on Friday 7 August at Link’s Falkirk Office.
Our online application method is the most efficient way to apply and can be started by clicking the “Apply Now” button on our website.
We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds and from anyone who shares our commitment to inclusion. As a Disability Confident Leader, we will interview all disabled candidates who meet the essential criteria.
Administrator/ Admin Property/ Administrator in Falkirk employer: C-urb 6 Limited
C~urb, part of Link, is an exceptional employer that prioritises the growth and well-being of its employees within a supportive and transparent work culture. With a commitment to continuous improvement and a diverse range of training opportunities, employees can expect to enhance their skills while working on impactful projects that contribute to sustainable communities across Scotland. The generous benefits package, including competitive salaries, extensive holiday allowances, and health and well-being support, makes C~urb an attractive choice for professionals seeking meaningful and rewarding careers in the construction sector.
