At a Glance
- Tasks: Manage flight bookings, handle changes, and ensure ticketing accuracy.
- Company: Award-winning tour operator based in North London.
- Benefits: Up to £35,000 salary, fully remote work, 22 days holiday, and pension.
- Other info: Flexible working hours with opportunities for growth.
- Why this job: Join a dynamic team and make travel dreams come true!
- Qualifications: Experience in airlines or tour operations with strong GDS skills.
The predicted salary is between 35000 - 35000 £ per year.
Our client is an award winning specialist tour operator based in North London. They are seeking a Flights and Ticketing Specialist to join their team. The role is fully remote and 5 days a week and comes with a salary of up to £35,000 dependent on experience.
Flights and Ticketing Specialist responsibilities:
- Handle post booking tasks — amendments, cancellations, schedule changes, customer requests
- Process flight changes, refunds, reissues and repricing
- Manage ticketing accuracy across PNRs, fare rules and documentation
- Work with airlines, consolidators, Aviate and direct connect platforms
- Support BSP processes including ADM awareness
Flights and Ticketing Specialist skills required:
- Tour operator / airline background
- Strong post booking experience
- Advanced Galileo GDS skills — PNR servicing, ticketing, refunds, reissues
- Aviate and BA NDC experience
- Airfare ticketing knowledge including fare rule interpretation
- High accuracy, organisation and workload management
- Excellent communication and customer service
Additional information:
- Salary up to £35,000 dependent on experience
- Fully remote
- Monday-Friday (2 Saturdays per month on rotation with a day off in the week)
- 22 days holiday
- Pension
Flights and Ticketing Specialist employer: C Travel Recruitment
Join an award-winning specialist tour operator based in North London, where you can thrive in a fully remote role as a Flights and Ticketing Specialist. Enjoy a supportive work culture that prioritises employee growth with competitive benefits, including a salary of up to £35,000, 22 days of holiday, and a pension scheme, all while working with a passionate team dedicated to delivering exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Flights and Ticketing Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, especially those who work with airlines or tour operators. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! If you’ve got advanced Galileo GDS skills or experience with ticketing and fare rules, make sure to highlight these in conversations. We want to see how you can bring value to the team!
✨Tip Number 3
Prepare for the interview by brushing up on your post-booking processes. Be ready to discuss how you handle amendments, cancellations, and customer requests. We love candidates who can demonstrate their expertise!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for passionate individuals to join our remote team.
We think you need these skills to ace Flights and Ticketing Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in the travel industry, especially any roles related to flights and ticketing. We want to see how your skills match up with what we're looking for!
Show Off Your Skills:When writing your application, emphasise your advanced Galileo GDS skills and any experience with Aviate or BA NDC. We love seeing candidates who can demonstrate their technical know-how!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure you communicate your relevant experience without any fluff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as a Flights and Ticketing Specialist!
How to prepare for a job interview at C Travel Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of ticketing systems, especially Galileo GDS. Familiarise yourself with common fare rules and the processes for handling amendments and cancellations. This will show that you're not just a good communicator but also technically savvy.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed post-booking tasks or dealt with customer requests. Highlight any experience with airlines or tour operators, as this will resonate well with the interviewers.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on articulating your experience clearly and confidently. This will help you feel more at ease during the actual interview and allow you to present your skills effectively.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s operations, team dynamics, or future projects. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
