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- Tasks: Help clients plan their dream holidays and provide top-notch customer service.
- Company: Join a friendly, independent travel agency with a passion for personalised service.
- Benefits: Competitive salary, flexible hours, and opportunities for career growth.
- Why this job: Turn your love for travel into a rewarding career while helping others explore the world.
- Qualifications: Experience in travel and tourism, excellent communication skills, and a passion for customer service.
- Other info: Work part-time with a supportive team in a vibrant environment.
The predicted salary is between 25000 - 30000 £ per year.
We are looking for part-time Retail Travel Agents to join our friendly team in our Blackheath Shop. C The World is an independent travel agent providing a personalised and tailor-made service, where our consultants use their expertise to provide advice to our loyal client base. If you have a passion for travel and always delivering exceptional customer service, this could be the role for you.
Job Description
Providing comprehensive travel planning and booking services to clients. This role involves consulting with customers to understand their travel needs, offering suitable recommendations, and securing reservations for holidays, transportation, accommodations, and other travel services. The position requires a high level of customer service, attention to detail, and familiarity with travel destinations.
Responsibilities include, but are not limited to:
- Research and provide holidays, offering expert advice and recommendations
- Build and maintain customer relationships to ensure repeat business
- Work collaboratively with colleagues to maximise sales opportunities
Skills and Experience Required
- A qualification in Travel & Tourism, proven experience in a similar role with good industry knowledge and/or experience in personal travel
- Target driven and determination to succeed
- Excellent communication skills and the ability to deliver outstanding customer service
- Exceptional attention to detail and organisational skills
Working Hours
4.00pm-8.00pm Thursday, and Saturday (9.00am-5.00pm).
Salary
Dependent on experience and open to discussion but proposed starting salary around £25,000-£30,000. Salary is reviewed after probation period (3 months).
Job Type: Full-time
Pay: From £25,000.00 per year
Experience: travel agency: 2 years (required)
Work authorisation: United Kingdom (required)
Work Location: In person
Retail Travel Agent employer: C The World
Contact Detail:
C The World Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Travel Agent
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the travel industry. A personal recommendation can go a long way in landing that Retail Travel Agent role.
✨Tip Number 2
Show off your passion for travel! When you get the chance to chat with potential employers, share your travel experiences and how they’ve shaped your customer service skills. It’s all about making that personal connection.
✨Tip Number 3
Prepare for those interviews! Research the company and think about how your skills align with their values. Be ready to discuss how you can contribute to their team and enhance customer relationships.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from enthusiastic candidates. Plus, it shows you’re genuinely interested in joining our friendly team at C The World.
We think you need these skills to ace Retail Travel Agent
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share your personal experiences and how they’ve shaped your understanding of customer needs. We want to see that you’re not just looking for a job, but that you genuinely care about helping others explore the world.
Tailor Your Application: Make sure to customise your application to highlight relevant experience in travel and tourism. Mention specific skills that align with our job description, like your ability to build customer relationships or your attention to detail. This shows us you’ve done your homework and are serious about joining our team.
Highlight Customer Service Skills: Since we pride ourselves on exceptional customer service, be sure to include examples of how you’ve gone above and beyond for clients in previous roles. Whether it’s resolving issues or providing personalised recommendations, we want to know how you’ve made a difference!
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details directly and ensures you don’t miss out on any important updates regarding your application. Let’s get started on this journey together!
How to prepare for a job interview at C The World
✨Know Your Destinations
Brush up on popular travel destinations and current trends in the travel industry. Being able to discuss your personal travel experiences and how they relate to the role will show your passion and expertise.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond for a client, as this is crucial for a Retail Travel Agent.
✨Demonstrate Attention to Detail
Since this role requires a high level of detail, be ready to discuss how you ensure accuracy in your work. You might want to mention any tools or methods you use to keep organised and avoid mistakes.
✨Build Rapport with Interviewers
Remember, this is a people-focused role! Practice building rapport during the interview by being friendly and engaging. Ask questions about the company culture and team dynamics to show your interest in fitting in.