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- Tasks: Help clients plan their dream holidays and provide expert travel advice.
- Company: Join a friendly, independent travel agency with a personalised approach.
- Benefits: Competitive salary, flexible hours, and opportunities for career growth.
- Other info: Work part-time with a supportive team in a vibrant environment.
- Why this job: Turn your passion for travel into a rewarding career while helping others explore the world.
- Qualifications: Experience in travel and tourism, excellent communication skills, and a love for customer service.
The predicted salary is between 25000 - 30000 £ per year.
We are looking for part-time Retail Travel Agents to join our friendly team in our Blackheath shop. C The World is an independent travel agent providing a personalised and tailor-made service, where our consultants use their expertise to provide advice to our loyal client base. If you have a passion for travel and always delivering exceptional customer service, this could be the role for you.
Job Description
Providing comprehensive travel planning and booking services to clients. This role involves consulting with customers to understand their travel needs, offering suitable recommendations, and securing reservations for holidays, transportation, accommodations, and other travel services. The position requires a high level of customer service, attention to detail, and familiarity with travel destinations.
Responsibilities include, but are not limited to:
- Research and provide holidays, offering expert advice and recommendations
- Build and maintain customer relationships to ensure repeat business
- Work collaboratively with colleagues to maximise sales opportunities
Skills and Experience Required
- A qualification in Travel & Tourism, proven experience in a similar role with good industry knowledge and/or experience in personal travel
- Target driven and determination to succeed
- Excellent communication skills and the ability to deliver outstanding customer service
- Exceptional attention to detail and organisational skills
Working Hours
4.00pm-8.00pm Thursday, and Saturday (9.00am-5.00pm).
Salary
Dependent on experience and open to discussion but proposed starting salary around £25,000-£30,000. Salary is reviewed after probation period (3 months).
Job Type: Full-time
Pay: From £25,000.00 per year
Experience: travel agency: 2 years (required)
Work authorisation: United Kingdom (required)
Work Location: In person
Retail Travel Agent in London employer: C The World
Contact Detail:
C The World Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Travel Agent in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on C The World. Understand their values and what makes them unique in the travel industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your passion for travel and service.
✨Tip Number 3
Network with fellow travel enthusiasts! Join online forums or local meetups related to travel. Not only can you gain insights into the latest trends, but you might also meet someone who knows about job openings at C The World. Plus, it’s a great way to show your commitment to the industry!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from passionate candidates. Make sure to highlight your relevant experience and why you’re excited about the opportunity to work as a Retail Travel Agent. Let us see your personality shine through!
We think you need these skills to ace Retail Travel Agent in London
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share your personal experiences and how they’ve shaped your understanding of customer needs. We want to see that you’re not just applying for a job, but that you genuinely care about helping others explore the world.
Tailor Your Application: Make sure to customise your application to highlight relevant experience in travel and tourism. Mention any specific destinations or types of travel you’re familiar with, as this will show us you’re ready to hit the ground running. A little personal touch goes a long way!
Highlight Customer Service Skills: Since we pride ourselves on exceptional customer service, be sure to include examples of how you’ve gone above and beyond for customers in previous roles. This could be anything from resolving issues to creating memorable experiences. We love to see candidates who understand the importance of building relationships!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team at C The World!
How to prepare for a job interview at C The World
✨Know Your Destinations
Brush up on popular travel destinations and current trends in the travel industry. Being able to discuss your personal travel experiences and how they relate to the services offered will show your passion and expertise.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond for a client, as this role heavily relies on building strong customer relationships.
✨Demonstrate Attention to Detail
Since this position requires a high level of attention to detail, be ready to discuss how you ensure accuracy in your work. You might want to mention any tools or methods you use to keep organised and avoid mistakes.
✨Collaborative Spirit
This role involves working with colleagues to maximise sales opportunities. Be prepared to talk about your experience in teamwork and how you contribute to a positive team environment, as well as how you can help drive sales together.