Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to person for customers booking vehicle services and repairs.
- Company: Join a leading, state-of-the-art vehicle workshop in Magherafelt.
- Benefits: Earn £30,000 - £35,000 with paid overtime and employee discounts.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Enjoy a no-shift schedule with evenings and weekends off!
- Qualifications: Experience in service advisory roles within technical sectors is essential.
The predicted salary is between 30000 - 35000 £ per year.
Excellent opportunity for an experienced Service Advisor to join a leading state-of-the-art vehicle workshop in the Magherafelt area.
Relevant service advisory experience within either the car, HGV, construction plant, agricultural machinery, plant hire or similar technical sector.
Role - Service Advisor
- Act as the main point of contact for customers booking in vehicles for servicing, maintenance, and repairs.
- Provide a professional and welcoming experience from vehicle check-in through to handover.
- Accurately record customer concerns and communicate technical information clearly to workshop technicians.
- Handle complex queries, complaints, and escalations, ensuring timely resolution.
- Liaise closely with the workshop controller to manage workflow and meet promised delivery times.
- Books MOTs as required.
Rate & Benefits
- Service Advisor Salary £30,000 - £35,000
- Paid overtime
- Company pension
- Sick pay
- Employee discount
For a confidential conversation regarding this Service Advisor job contact James Coulter. Alternatively send your CV by applying below.
C-Tech Recruitment are an engineering and manufacturing recruitment agency with 20 years technical recruitment experience specialising in the Northern Ireland market. C-Tech Recruitment are acting as an employment agency for permanent recruitment.
By applying for this job you accept our processing terms, full details of our privacy policy can be found on our website.
Skills:
- Contact customers
- Customer Service
- Administration
- Customer Service Telephone Manner
- Telephone Skills
- Contacting customers
Service Adviser employer: C-Tech Recruitment
Contact Detail:
C-Tech Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Adviser
✨Tip Number 1
Get to know the company inside out! Research their values, services, and recent news. This way, when you chat with them, you can show off your knowledge and enthusiasm for the role.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. This will help you articulate your experience and how it fits the Service Adviser role like a glove.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking about their team dynamics or how they handle customer complaints shows you're genuinely interested and ready to engage.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Service Adviser
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in the service advisory field. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your background in car, HGV, or similar sectors.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Adviser role. We love seeing enthusiasm and a clear understanding of the job, so let your personality come through.
Be Clear and Concise: When filling out your application, keep your language straightforward and to the point. We appreciate clarity, especially when it comes to your experience and skills. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at C-Tech Recruitment
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicles and servicing. Understand common customer concerns and how to communicate these effectively to the workshop technicians. This will show that you’re not just a people person, but also someone who knows the ins and outs of the job.
✨Practice Your Customer Service Skills
Since you'll be the main point of contact for customers, it’s crucial to demonstrate excellent customer service skills. Role-play potential scenarios with a friend or family member, focusing on handling complex queries and complaints. This will help you feel more confident during the actual interview.
✨Showcase Your Experience
Be ready to discuss your previous experience in the service advisory role. Prepare specific examples of how you've successfully managed customer interactions, resolved issues, and liaised with workshop teams. This will highlight your suitability for the position and give the interviewer confidence in your abilities.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of vehicles you’ll be working with, or how they handle busy periods. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.