At a Glance
- Tasks: Be the go-to person for customers booking vehicle services and resolving queries.
- Company: Join a leading, state-of-the-art vehicle workshop in Magherafelt.
- Benefits: Earn £30,000 - £35,000 with paid overtime, pension, and employee discounts.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: No shifts or weekend work, perfect for a balanced lifestyle.
- Qualifications: Experience in service advisory roles within technical sectors required.
The predicted salary is between 30000 - 35000 € per year.
Excellent opportunity for an experienced Service Advisor to join a leading state-of-the-art vehicle workshop in the Magherafelt area.
Relevant service advisory experience within either the car, HGV, construction plant, agricultural machinery, plant hire or similar technical sector.
Role - Service Advisor
- Act as the main point of contact for customers booking in vehicles for servicing, maintenance, and repairs.
- Handle complex queries, complaints, and escalations, ensuring timely resolution.
- Books MOTs as required.
Rate & Benefits
- Service Advisor Salary £30,000 - £35,000
- Paid overtime
- Company pension
- Sick pay
- Employee discount
For a confidential conversation regarding this Service Advisor job contact James Coulter.
By applying for this job you accept our processing terms, full details of our privacy policy can be found on our website.
Skills:
- Contact customers
- Customer Service Administration
- Customer Service Telephone Manner
- Telephone Skills
- Contacting customers
Service Administrator - Customer Care employer: C-Tech Recruitment
Join a dynamic team at our state-of-the-art vehicle workshop in Magherafelt, where we prioritise employee well-being and professional growth. Enjoy a supportive work culture with no shifts, evenings, or weekend work, alongside competitive salaries, paid overtime, and a comprehensive benefits package including a company pension and employee discounts. We are committed to fostering a rewarding environment that encourages career development and values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Service Administrator - Customer Care
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive or technical sectors. Let them know you're on the lookout for a Service Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those tricky interview questions! Think about how you’d handle complex customer queries or complaints. Practising your responses can help you feel more confident and show off your problem-solving skills.
✨Tip Number 3
Showcase your experience! When chatting with potential employers, highlight your relevant service advisory experience. Whether it’s cars, HGVs, or agricultural machinery, make sure they know you’ve got the skills they need.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals to join our team, so get your application in today!
We think you need these skills to ace Service Administrator - Customer Care
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in customer service and administration. We want to see how your skills match the role of a Service Administrator, so don’t be shy about showcasing your past achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this position. We love seeing enthusiasm and a genuine interest in the role, so let your personality come through.
Showcase Your Communication Skills:As a Service Administrator, you'll be the main point of contact for customers. Make sure your application reflects your excellent telephone manner and ability to handle complex queries. We want to know you can communicate effectively!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the job there!
How to prepare for a job interview at C-Tech Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of vehicle servicing and maintenance. Familiarise yourself with common queries and complaints that customers might have, as well as the processes involved in booking services and MOTs. This will show that you're not just a candidate, but someone who understands the role inside out.
✨Practice Your Communication Skills
As a Service Administrator, you'll be the main point of contact for customers. Practise your telephone manner and how you handle complex queries. Role-play with a friend or family member to get comfortable with addressing customer concerns and providing solutions effectively.
✨Showcase Your Experience
Be ready to discuss your previous experience in the automotive or technical sector. Highlight specific examples where you've successfully resolved customer issues or improved service processes. This will help demonstrate your capability and fit for the role.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask during the interview. Inquire about the team dynamics, the types of vehicles you'll be working with, or how the company measures success in customer service. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
