At a Glance
- Tasks: Be the go-to person for customers booking vehicle services and resolving queries.
- Company: Join a leading, state-of-the-art vehicle workshop in Magherafelt.
- Benefits: Enjoy a competitive salary, paid overtime, pension, sick pay, and employee discounts.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: No shifts or weekend work means a great work-life balance!
- Qualifications: Experience in service advisory roles within technical sectors is essential.
The predicted salary is between 30000 - 35000 € per year.
Excellent opportunity for an experienced Service Advisor to join a leading state-of-the-art vehicle workshop in the Magherafelt area.
Relevant service advisory experience within either the car, HGV, construction plant, agricultural machinery, plant hire or similar technical sector.
Role - Service Advisor
- Act as the main point of contact for customers booking in vehicles for servicing, maintenance, and repairs.
- Handle complex queries, complaints, and escalations, ensuring timely resolution.
- Books MOTs as required.
Rate & Benefits
- Service Advisor Salary £30,000 - £35,000
- Paid overtime
- Company pension
- Sick pay
- Employee discount
For a confidential conversation regarding this Service Advisor job contact James Coulter.
By applying for this job you accept our processing terms, full details of our privacy policy can be found on our website.
Skills:
- Contact customers
- Customer Service Administration
- Customer Service Telephone Manner
- Telephone Skills
- Contacting customers
Service Administration Advisor employer: C-Tech Recruitment
Join a dynamic team at our state-of-the-art vehicle workshop in Magherafelt, where we prioritise employee well-being and professional growth. With no shifts, evenings, or weekend work, we offer a supportive work culture that values your expertise as a Service Administration Advisor, alongside competitive benefits such as a salary of £30,000 - £35,000, paid overtime, and a company pension. Experience a fulfilling career with opportunities for advancement in a thriving technical sector.
StudySmarter Expert Advice🤫
We think this is how you could land Service Administration Advisor
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the lookout for a Service Administration Advisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Brush up on your customer service skills and be ready to discuss how you've handled complex queries in the past. We want you to shine when it comes to showcasing your experience!
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation. It shows you're keen and keeps you fresh in their minds. Plus, it’s just good manners!
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for the Service Advisor position. Plus, it helps us keep track of your application and get back to you quicker!
We think you need these skills to ace Service Administration Advisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in service advisory roles. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your background in the car, HGV, or similar sectors.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Administration Advisor role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this opportunity.
Showcase Your Customer Service Skills:Since you'll be the main point of contact for customers, it's crucial to highlight your customer service experience. Share specific examples of how you've handled complex queries or complaints in the past – we want to know how you resolve issues!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you can check out more about our company culture while you’re there!
How to prepare for a job interview at C-Tech Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of vehicle servicing and maintenance. Familiarise yourself with common queries and complaints that customers might have, as well as the processes involved in booking services and MOTs. This will show that you're not just a people person, but also technically savvy.
✨Practice Your Communication Skills
As a Service Administration Advisor, you'll be the main point of contact for customers. Practise clear and confident communication, both verbal and written. Role-play potential scenarios with a friend or family member to get comfortable handling complex queries and complaints.
✨Showcase Your Customer Service Experience
Prepare examples from your past roles where you've successfully resolved customer issues or improved service delivery. Highlighting your experience in similar technical sectors will help demonstrate that you understand the unique challenges of the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of vehicles you'll be working with, or how they handle escalations. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
