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For Companies At a Glance
- Tasks: Be the go-to person for customers needing vehicle servicing and repairs.
- Company: Join a leading, state-of-the-art vehicle workshop in Magherafelt.
- Benefits: Earn £30,000 - £35,000 with paid overtime and employee discounts.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Enjoy a no-shift schedule with evenings and weekends off!
- Qualifications: Experience in service advisory roles within technical sectors is essential.
The predicted salary is between 30000 - 35000 £ per year.
Excellent opportunity for an experienced Service Advisor to join a leading state-of-the-art vehicle workshop in the Magherafelt area.
Relevant service advisory experience within either the car, HGV, construction plant, agricultural machinery, plant hire or similar technical sector.
Role - Service Advisor
- Act as the main point of contact for customers booking in vehicles for servicing, maintenance, and repairs.
- Provide a professional and welcoming experience from vehicle check-in through to handover.
- Accurately record customer concerns and communicate technical information clearly to workshop technicians.
- Handle complex queries, complaints, and escalations, ensuring timely resolution.
- Liaise closely with the workshop controller to manage workflow and meet promised delivery times.
- Books MOTs as required.
Rate & Benefits
- Service Advisor Salary £30,000 - £35,000
- Paid overtime
- Company pension
- Sick pay
- Employee discount
For a confidential conversation regarding this Service Advisor job contact James Coulter. Alternatively send your CV by applying below.
Service Adviser TLNT1_NI in Magherafelt employer: C-Tech Recruitment
Contact Detail:
C-Tech Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Adviser TLNT1_NI in Magherafelt
✨Tip Number 1
Make sure you know the ins and outs of the role. Research what a Service Advisor does, especially in the vehicle workshop context. This will help you speak confidently about your experience and how it relates to the job.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll need to convey technical information clearly. Try role-playing with a friend or family member to get comfortable explaining complex ideas simply.
✨Tip Number 3
Prepare for those tricky questions! Think about past experiences where you handled customer complaints or complex queries. We all have stories to tell, so make sure you’ve got a few ready to impress during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Service Adviser TLNT1_NI in Magherafelt
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in the service advisory field. We want to see how your background in car, HGV, or similar sectors makes you the perfect fit for this role.
Showcase Your Customer Service Skills: Since you'll be the main point of contact for customers, it's crucial to demonstrate your customer service prowess. Share examples of how you've handled complex queries or complaints effectively in the past.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure to communicate your skills and experiences without any fluff. This helps us understand your fit for the role quickly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at C-Tech Recruitment
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicles, whether it's cars, HGVs, or agricultural machinery. Being able to discuss common issues and solutions will show that you're not just a people person but also technically savvy.
✨Customer Service Focus
Prepare examples of how you've handled customer queries and complaints in the past. Think about specific situations where you turned a negative experience into a positive one. This will demonstrate your ability to provide a professional and welcoming experience.
✨Communication is Key
Practice explaining technical information in simple terms. You’ll need to communicate effectively with both customers and workshop technicians, so being clear and concise is crucial. Consider role-playing with a friend to refine your approach.
✨Show Enthusiasm for the Role
Express genuine interest in the position and the company. Research the workshop and its values, and be ready to explain why you want to work there. A positive attitude can go a long way in making a great impression!