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- Tasks: Be the go-to person for customers needing vehicle servicing and repairs.
- Company: Join a leading, state-of-the-art vehicle workshop in Magherafelt.
- Benefits: Earn £30,000 - £35,000, enjoy paid overtime, and receive employee discounts.
- Why this job: No shifts or weekend work means better work-life balance!
- Qualifications: Experience in service advisory within the automotive industry is essential.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 30000 - 35000 £ per year.
Excellent opportunity for an experienced Service Advisor to join a leading state-of-the-art vehicle workshop in the Magherafelt area. Relevant service advisory experience within the automotive industry is required.
Role - Service Advisor
- Act as the main point of contact for customers booking in vehicles for servicing, maintenance, and repairs.
- Provide a professional and welcoming experience from vehicle check-in through to handover.
- Accurately record customer concerns and communicate technical information clearly to workshop technicians.
- Handle complex queries, complaints, and escalations, ensuring timely resolution.
- Liaise closely with the workshop controller to manage workflow and meet promised delivery times.
- Books MOTs as required.
Rate & Benefits
- Service Advisor Salary £30,000 - £35,000
- Paid overtime
- Company pension
- Sick pay
- Employee discount
For a confidential conversation regarding this Service Advisor job contact James Coulter. Alternatively send your CV by applying below.
Service Adviser in Magherafelt employer: C-Tech Recruitment
Contact Detail:
C-Tech Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Adviser in Magherafelt
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the lookout for a Service Adviser role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Brush up on common questions related to customer service and technical knowledge in the automotive field. Practising your responses will help you feel more confident when it’s time to shine.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, be yourself. A friendly and approachable attitude can make a huge difference in how they perceive you as a candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we’re always looking for passionate individuals to join our team!
We think you need these skills to ace Service Adviser in Magherafelt
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in the automotive industry. We want to see how your skills as a Service Adviser can shine through, so don’t be shy about showcasing your customer service and technical communication abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for this role. Share specific examples of how you've handled complex queries or provided excellent customer service in the past. Keep it friendly and professional!
Be Clear and Concise: When filling out your application, clarity is key! We appreciate straightforward answers that get to the point. Make sure to communicate your experience and skills clearly, especially when discussing your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates. Plus, it’s super easy!
How to prepare for a job interview at C-Tech Recruitment
✨Know Your Stuff
Make sure you brush up on your automotive knowledge before the interview. Understand common vehicle issues and how to communicate them clearly. This will help you impress the interviewer with your expertise and show that you're ready to handle customer queries.
✨Practice Your People Skills
As a Service Adviser, you'll be the face of the company. Practise your communication skills by role-playing with a friend or family member. Focus on being friendly, professional, and clear when discussing technical information, as this is key to providing a great customer experience.
✨Prepare for Scenarios
Think about potential scenarios you might face in the role, such as handling complaints or complex queries. Prepare responses that demonstrate your problem-solving skills and ability to stay calm under pressure. This will show the interviewer that you're equipped to manage challenging situations.
✨Show Enthusiasm for the Role
Let your passion for the automotive industry shine through during the interview. Share why you want to work as a Service Adviser and what excites you about the position. A genuine interest can set you apart from other candidates and make a lasting impression.