Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support Service Controller, manage client queries, and handle invoicing.
- Company: Leading commercial vehicle and plant dealership with a modern facility.
- Benefits: Salary of £30,000 - £33,000, 30 holidays, pension, healthcare package.
- Why this job: Join a growing company and make a difference in customer service.
- Qualifications: Experience as a Service Advisor in relevant industries required.
- Other info: Exciting opportunity for career growth in a dynamic environment.
The predicted salary is between 30000 - 33000 £ per year.
Excellent opportunity for an experienced Service Advisor to work for a leading commercial vehicle and plant dealership who have a state-of-the-art modern facility based in the Lisburn area. This is a great time to join the company as they are going through a period of expansion and therefore they have a couple of new additional roles available.
On offer is a salary of £30,000 - £33,000, 30 holidays, pension, death in service and a healthcare package.
Role - Service Advisor
- Support the Service Controller with the effective and efficient planning of Field Service Engineers
- Monitor and control Service, resolving client technical/administrative queries and escalating/delegating where required
- Carry out invoicing and job costing tasks
- Ensuring paperwork is sent over to customers and records are kept up to date
- Review and investigate customer complaints and escalate where required
- Processing of warranty claims in a timely manner to ensure maximum recovery of costs
- Usage of Company CRM system and customer portal systems
Person - Service Advisor
- Recent experience working as a Service Advisor in either a HGV, Car Dealership, Construction Plant, Agricultural Machinery, Plant Hire, Powered Access or similar environment
For a confidential conversation regarding this Service Advisor job contact James Coulter. Alternatively send your CV by applying below.
C-Tech Recruitment are an engineering and manufacturing recruitment agency with 20 years technical recruitment experience specialising in the Northern Ireland market.
Skills:
- Contact customers
- Warranty planning
- Service Delivery
- Service Admin
- Invoicing
Service Advisor (Commercial Vehicle & Plant) in Lisburn employer: C-Tech Recruitment
Contact Detail:
C-Tech Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor (Commercial Vehicle & Plant) in Lisburn
✨Tip Number 1
Network like a pro! Reach out to your connections in the commercial vehicle and plant industry. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in being part of their expansion journey.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to service delivery and customer complaints. We want you to shine when discussing your experience!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Service Advisor (Commercial Vehicle & Plant) in Lisburn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Advisor role. Highlight your experience in HGV, car dealerships, or similar environments. We want to see how your skills match what we're looking for!
Showcase Relevant Experience: When writing your application, focus on your recent experience as a Service Advisor. Mention specific tasks you've handled, like invoicing or managing customer complaints, to show us you're the right fit.
Keep It Professional Yet Personal: While we love a professional tone, don’t be afraid to let your personality shine through! A bit of warmth can make your application stand out and show us who you really are.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at C-Tech Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of commercial vehicles and plant machinery. Familiarise yourself with common issues, service processes, and the specific services offered by the dealership. This will show that you're not just interested in the role but also have a genuine passion for the industry.
✨Showcase Your Experience
Prepare to discuss your previous experience as a Service Advisor in detail. Highlight specific examples where you've successfully resolved customer complaints or managed invoicing tasks. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company’s expansion plans or their approach to customer service. This demonstrates your interest in the role and helps you gauge if the company is the right fit for you.
✨Be Personable
Service Advisors need to build rapport with customers, so let your personality shine through during the interview. Be friendly, approachable, and confident. Remember, they’re looking for someone who can connect with clients and handle queries effectively.