At a Glance
- Tasks: Be the go-to person for customers booking vehicle services and resolving queries.
- Company: Join a leading, state-of-the-art vehicle workshop in Magherafelt.
- Benefits: Earn £30,000 - £35,000 with paid overtime, pension, and employee discounts.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Enjoy a stable role without shifts, evenings, or weekend work.
- Qualifications: Experience in service advisory roles within technical sectors is essential.
The predicted salary is between 30000 - 35000 € per year.
Excellent opportunity for an experienced Service Advisor to join a leading state-of-the-art vehicle workshop in the Magherafelt area.
Relevant service advisory experience within either the car, HGV, construction plant, agricultural machinery, plant hire or similar technical sector.
Role - Service Advisor
- Act as the main point of contact for customers booking in vehicles for servicing, maintenance, and repairs.
- Handle complex queries, complaints, and escalations, ensuring timely resolution.
- Books MOTs as required.
Rate & Benefits
- Service Advisor Salary £30,000 - £35,000
- Paid overtime
- Company pension
- Sick pay
- Employee discount
For a confidential conversation regarding this Service Advisor job contact James Coulter.
By applying for this job you accept our processing terms, full details of our privacy policy can be found on our website.
Skills:
- Contact customers
- Customer Service
- Administration
- Customer Service Telephone Manner
- Telephone Skills
- Contacting customers
Experienced Service Advisor employer: C-Tech Recruitment
Join a forward-thinking vehicle workshop in Magherafelt, where we prioritise employee well-being with no shifts, evenings, or weekend work. Our supportive work culture fosters professional growth, offering competitive salaries and benefits such as paid overtime, a company pension, and employee discounts, making it an ideal environment for experienced Service Advisors seeking a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Experienced Service Advisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the lookout for a Service Advisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Brush up on your customer service skills and be ready to discuss how you've handled complex queries in the past. We want you to shine when it comes to showcasing your experience!
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation. It shows you're keen and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Experienced Service Advisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in the service advisory role. We want to see how your background in the car, HGV, or similar sectors makes you a perfect fit for us!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can help us provide top-notch service to our customers.
Showcase Your Customer Service Skills:Since you'll be the main point of contact for customers, emphasise your customer service experience. We love candidates who can handle complex queries and complaints with ease!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at C-Tech Recruitment
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicles and the specific services offered. Being able to discuss your previous experience in handling customer queries and complaints will show that you're not just familiar with the role, but that you can excel in it.
✨Practice Your Customer Service Skills
Since you'll be the main point of contact for customers, it's crucial to demonstrate excellent communication skills. Role-play common scenarios with a friend or family member, focusing on how to handle complex queries and complaints effectively.
✨Show Enthusiasm for the Role
Employers love candidates who are genuinely excited about the position. Be prepared to explain why you want to work as a Service Advisor in this particular workshop and how your passion for customer service aligns with their values.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in the role. This shows that you're not only interested in the job but also in how you can contribute to the team's success.
