At a Glance
- Tasks: Support sales and delivery processes for a seamless customer experience.
- Company: Join an award-winning company in the pharmaceutical containment sector.
- Benefits: Enjoy a friendly work environment, excellent benefits, and growth opportunities.
- Other info: Dynamic role with opportunities to learn and develop within a supportive team.
- Why this job: Be part of an exciting expansion and make a real impact on customer satisfaction.
- Qualifications: Strong communication skills and experience in sales environments are essential.
The predicted salary is between 30000 - 40000 € per year.
Containment Technology Services specialise in the design, construction and commissioning of Laboratory Containment Systems for handling pharmaceutical drug compounds. Our products are unique and award winning, including the Kings Award for Enterprise. We are proud to base our operations, including manufacturing in Portsmouth. We successfully export our products to Pharmaceutical Research companies all over the world and are acknowledged by our customers as experts in our field.
CTS are going through an exciting period of expansion. We offer a friendly working environment with an excellent benefits package plus opportunities for development and growth. In this role, you will support the Customer Delivery Administrator and support sales and servicing activities to ensure a seamless customer journey from initial enquiry through to final delivery. By working closely with cross-functional teams, you will play a key role in enhancing communication, streamlining processes, and supporting the business in achieving its key performance indicators (KPIs).
Ideally you will have strong experience of sales environments and be an excellent communicator able to work across all levels of the business and with our customer base. You will be confident in dealing with a fast pace and a changing landscape and be happy to muck in outside of your immediate area of responsibility to get things done.
Key Responsibilities:- Prepare and manage quotations, maintain customer accounts, and oversee returns.
- Manage e-commerce initiatives.
- Support the Customer Delivery Team.
- Manage the implementation of software packages to support company efficiencies.
- Manage the Sales inbox ensuring prompt responses and delegation of tasks to the relevant departments.
- Cover the Sales and Service Coordinator during holidays as needed and provide additional support to the Sales and Servicing team.
- Provide informative and accurate weekly reports to management.
- Maintain regular communication with internal teams to ensure smooth workflow and collaboration.
- Support the Customer Delivery Manager in day-to-day operations and team coordination.
- Ensure there are Standard Operating Procedures for all processes being coordinated.
- Strong communication and interpersonal skills.
- Proactive, enthusiastic, and customer-focused approach.
- Able to demonstrate the company values.
- Excellent problem-solving abilities and attention to detail.
- Highly organised, with the ability to manage and prioritise workload effectively.
- Confident in using Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
- Willingness to learn internal systems.
- Project Management skills.
Customer Delivery and Sales Coordinator in Portsmouth employer: C T S Europe Limited
At CTS Europe Ltd, we pride ourselves on being an exceptional employer, offering a friendly and supportive work environment in the heart of Portsmouth. Our commitment to employee development is reflected in our comprehensive benefits package and opportunities for growth within our expanding team. Join us as a Customer Delivery and Sales Coordinator and be part of a dynamic company that values innovation and teamwork, while contributing to groundbreaking solutions in the pharmaceutical industry.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery and Sales Coordinator in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Knowing about CTS Europe Ltd and their unique offerings will show your genuine interest and help you stand out during the interview process.
✨Tip Number 3
Practice your communication skills! As a Customer Delivery and Sales Coordinator, you'll need to be an excellent communicator. Role-play with friends or family to get comfortable with discussing your experiences and how they relate to the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at CTS Europe Ltd.
We think you need these skills to ace Customer Delivery and Sales Coordinator in Portsmouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Delivery and Sales Coordinator role. Highlight your experience in sales environments and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your proactive, customer-focused approach aligns with our company values. Let us know what makes you the perfect fit for CTS!
Show Off Your Communication Skills:Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to showcase any examples of how you've effectively communicated in past roles. We love a good story!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team at CTS!
How to prepare for a job interview at C T S Europe Limited
✨Know the Company Inside Out
Before your interview, take some time to research CTS Europe Ltd. Understand their products, especially the Laboratory Containment Systems, and their recent achievements like the Kings Award for Enterprise. This knowledge will not only impress your interviewers but also help you tailor your answers to align with the company's values and goals.
✨Showcase Your Communication Skills
As a Customer Delivery and Sales Coordinator, strong communication is key. Prepare examples from your past experiences where you effectively communicated with different teams or customers. Be ready to demonstrate how you can enhance communication and streamline processes, as this is crucial for the role.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of specific situations where you faced challenges in a sales environment and how you overcame them. Highlight your attention to detail and organisational skills, as these are essential for managing customer accounts and ensuring smooth workflows.
✨Demonstrate Your Proactivity
The job requires a proactive and enthusiastic approach. Prepare to discuss instances where you took the initiative to improve processes or support your team beyond your immediate responsibilities. Showing that you're willing to 'muck in' will resonate well with the interviewers and reflect your fit for their friendly working environment.
