At a Glance
- Tasks: Support sales and delivery activities for a seamless customer journey.
- Company: Join an award-winning company in the pharmaceutical containment industry.
- Benefits: Friendly work environment, excellent benefits, and growth opportunities.
- Other info: Dynamic role with opportunities to learn and develop in a fast-paced setting.
- Why this job: Be part of an exciting expansion and make a real impact on customer satisfaction.
- Qualifications: Strong communication skills and experience in sales environments.
The predicted salary is between 30000 - 40000 € per year.
Containment Technology Services specialise in the design, construction and commissioning of Laboratory Containment Systems for handling pharmaceutical drug compounds. Our products are unique and award winning, including the Kings Award for Enterprise. We are proud to base our operations, including manufacturing in Portsmouth. We successfully export our products to Pharmaceutical Research companies all over the world and are acknowledged by our customers as experts in our field.
CTS are going through an exciting period of expansion. We offer a friendly working environment with an excellent benefits package plus opportunities for development and growth. In this role, you will support the Customer Delivery Administrator and support sales and servicing activities to ensure a seamless customer journey from initial enquiry through to final delivery. By working closely with cross-functional teams, you will play a key role in enhancing communication, streamlining processes, and supporting the business in achieving its key performance indicators (KPIs).
Ideally you will have strong experience of sales environments and be an excellent communicator able to work across all levels of the business and with our customer base. You will be confident in dealing with a fast pace and a changing landscape and be happy to muck in outside of your immediate area of responsibility to get things done.
Key Responsibilities:- Prepare and manage quotations, maintain customer accounts, and oversee returns.
- Manage e-commerce initiatives.
- Support the Customer Delivery Team.
- Manage the implementation of software packages to support company efficiencies.
- Manage the Sales inbox ensuring prompt responses and delegation of tasks to the relevant departments.
- Cover the Sales and Service Coordinator during holidays as needed and be able to provide additional support to the Sales and Servicing team.
- Provide informative and accurate weekly reports to management.
- Maintain regular communication with internal teams to ensure smooth workflow and collaboration.
- Support the Customer Delivery Manager in day-to-day operations and team coordination.
- Ensure there are Standard Operating Procedures for all processes being coordinated.
- Strong communication and interpersonal skills.
- Proactive, enthusiastic, and customer-focused approach.
- Able to demonstrate the company values.
- Excellent problem-solving abilities and attention to detail.
- Highly organised, with the ability to manage and prioritise workload effectively.
- Confident in using Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
- Willingness to learn internal systems.
- Project Management skills.
Locations
Customer Delivery and Sales Coordinator in Hampshire, Portsmouth employer: C T S Europe Limited
At CTS Europe Ltd, we pride ourselves on being an exceptional employer, offering a friendly and supportive work environment in the heart of Portsmouth. Our commitment to employee development is reflected in our comprehensive benefits package and opportunities for growth within our expanding team. Join us as a Customer Delivery and Sales Coordinator and be part of a dynamic company that values innovation and teamwork, while contributing to groundbreaking solutions in the pharmaceutical industry.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery and Sales Coordinator in Hampshire, Portsmouth
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their values and how they align with your skills. This will help you stand out as someone who genuinely cares about the role and the company.
✨Tip Number 3
Practice your communication skills! As a Customer Delivery and Sales Coordinator, you'll need to be an excellent communicator. Role-play common interview questions with a friend to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our awesome team at CTS Europe Ltd.
We think you need these skills to ace Customer Delivery and Sales Coordinator in Hampshire, Portsmouth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Delivery and Sales Coordinator role. Highlight your experience in sales environments and communication skills, as these are key for us at CTS Europe Ltd.
Showcase Your Skills:Don’t forget to mention your problem-solving abilities and attention to detail. We love candidates who can demonstrate how they’ve used these skills in past roles, especially in fast-paced environments.
Be Personable:We’re looking for someone with a proactive and customer-focused approach. Use your application to show off your personality and how you connect with others, as this is crucial for enhancing communication within our teams.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at C T S Europe Limited
✨Know the Company Inside Out
Before your interview, take some time to research CTS Europe Ltd. Understand their products, especially the Laboratory Containment Systems, and their recent achievements like the Kings Award for Enterprise. This knowledge will not only impress your interviewers but also help you tailor your answers to show how you can contribute to their exciting period of expansion.
✨Showcase Your Communication Skills
As a Customer Delivery and Sales Coordinator, strong communication is key. Prepare examples from your past experiences where you effectively communicated with cross-functional teams or resolved customer issues. Be ready to demonstrate your interpersonal skills during the interview, as this role requires collaboration across various levels of the business.
✨Be Ready for a Fast-Paced Environment
The job description mentions a fast-paced and changing landscape. Think of instances where you've successfully managed multiple tasks or adapted to changes quickly. Share these stories to illustrate your ability to thrive in dynamic situations, which will resonate well with the interviewers.
✨Highlight Your Organisational Skills
With responsibilities like managing quotations and overseeing returns, organisation is crucial. Prepare to discuss your methods for staying organised and prioritising tasks. You might even want to bring a sample of a report or a project plan you've created in the past to showcase your attention to detail and project management skills.
