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- Tasks: Engage customers, drive sales, and deliver exceptional service in a dynamic retail environment.
- Company: C Spire is a leading tech company focused on improving lives through innovative connectivity solutions.
- Benefits: Enjoy competitive pay, health insurance, tuition assistance, and complimentary wireless service.
- Why this job: Join a passionate team, exceed goals, and grow your career in a supportive, fun culture.
- Qualifications: Customer service or sales experience preferred; strong communication skills and tech passion required.
- Other info: Flexible schedule with opportunities for advancement and uncapped commission potential.
The predicted salary is between 21600 - 36000 ÂŁ per year.
Account Service Representative page is loaded
Account Service Representative
Apply locations Oxford time type Full time posted on Posted 3 Days Ago job requisition id R0000149
Our Vision: Be the best at what we do. Our Mission: Improve lives through technology.
Summary:
“Customer Inspired” isn’t our slogan — it’s our driving force, and C Spire team members live it. We aim to engage the exceptional and embrace operational excellence to best deliver connectivity and technology solutions that advance our communities and customers’ lives. It’s a challenging goal, but we have a winning team that is looking to grow.
As an Account Service Representative, you’ll be on the front line of C Spire’s customer experience in one of our retail locations. You’ll join an elite, sales-focused team that thrives on exceeding goals and winning together. With top-tier benefits, uncapped commission, and career growth opportunities, this role is tailor-made for talented and driven professionals who are passionate about technology and customer service.
Responsibilities:
What You Will Do
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Drive wireless, home services, and business sales to exceed monthly goals and unlock uncapped commission opportunities—averaging over $50,000 annually in total compensation.
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Serve as a knowledgeable and trusted consultant for customers, staying up to date on the latest devices, plans, and home services.
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Deliver exceptional customer service with integrity and enthusiasm in every interaction.
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Contribute to a high-performing team that is laser-focused on dominating the telecommunications industry.
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Leverage C Spire’s investment in your future—advance through our management training programs or grow where you are with ongoing retail development support.
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Represent the C Spire brand with professionalism, passion, and drive.
Qualifications:
What You Will Bring
You’ll bring a passion for technology, a dedication to results, and the drive to deliver unbeatable service to every customer who walks through our doors.
In addition to that, we require :
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One year of customer service or sales experience or a bachelor’s degree or equivalent.
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Excellent communication skills.
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A passion for technology and a commitment to staying current on new devices and plans.
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Ability to work a full-time, irregular schedule that includes some evenings and Saturdays.
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We will give special consideration to candidates who have:
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Two or more years of experience in sales or in a customer-facing, fast-paced retail environment.
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A proven track record of hitting goals and advancing professionally.
What You Will Gain
A great workplace needs more than dental coverage, though we provide that and excellent health insurance. But that’s just the start. We make sure working at C Spire is the best career experience around. And Forbes has named us one of America\’s Best Midsize Employers multiple times because of it. We also offer:
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Competitive Compensation Package
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Blue Cross Blue Shield Health Insurance
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Tuition Assistance Programs
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Complimentary Wireless Service & Device*
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401k Match
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Teladoc Telemedicine
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WellBeacon Wellness Program
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Paid Talent Referral Opportunities
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Tailored learning paths for every position
Physical Requirements and Working Conditions
Must be able to work evenings and Saturdays in a flexible schedule shared by other department members. Must be able to lift 40 lbs. of materials. Must be able to stand for long periods of time, have finger/wrist/arm mobility, and finger dexterity to use computer keyboard and/or mouse, while viewing a computer screen.
*Complimentary wireless service and device available to team members in our wireless footprint.
If you want to work hard, achieve a lot, and make a difference, then C Spire is the place for you.
Look New?
We have a new application system. Please create a new account and reapply, as old accounts are no longer compatible.
Why work here?
We’re in search of the ambitious. The curious, the norm breakers, the never-settlers. At C Spire, we love to innovate and live to make technology faster, smarter, better and more accessible every day.
Up for the challenge?
If you like wild growth and working with happy, enthusiastic over-achievers, you\’ll enjoy your career with us!
Get in Touch
Introduce yourself to our recruiters and we\’ll get in touch if there\’s a role that seems like a good match.
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Account Service Representative employer: C Spire
Contact Detail:
C Spire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Service Representative
✨Tip Number 1
Familiarise yourself with the latest technology trends and products in the telecommunications industry. Being knowledgeable about current devices and services will not only impress your interviewers but also demonstrate your passion for technology.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family as if they were customers. Focus on delivering exceptional service and handling various scenarios, which will prepare you for the real-life situations you'll encounter as an Account Service Representative.
✨Tip Number 3
Network with current or former employees of C Spire to gain insights into the company culture and expectations. This can provide you with valuable information that can help you tailor your approach during the interview process.
✨Tip Number 4
Prepare specific examples of how you've exceeded sales goals or provided outstanding customer service in previous roles. Highlighting these experiences will showcase your ability to thrive in a sales-focused environment and align with C Spire's mission.
We think you need these skills to ace Account Service Representative
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications of the Account Service Representative position. Tailor your application to highlight how your skills and experiences align with what C Spire is looking for.
Craft a Compelling CV: Your CV should clearly showcase your customer service or sales experience. Use specific examples that demonstrate your ability to exceed goals and provide exceptional service. Highlight any relevant achievements that reflect your passion for technology.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your understanding of C Spire's mission and how you can contribute to their goal of delivering exceptional customer experiences. Be sure to include your commitment to staying current on technology trends.
Proofread Your Application: Before submitting your application, take the time to proofread all documents. Check for spelling and grammatical errors, and ensure that your information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at C Spire
✨Show Your Passion for Technology
As an Account Service Representative, your enthusiasm for technology is crucial. Be prepared to discuss the latest devices and trends in the industry, demonstrating your knowledge and excitement about how these can benefit customers.
✨Highlight Your Customer Service Experience
Since this role is customer-facing, share specific examples from your past experiences where you provided exceptional service. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Demonstrate Your Sales Skills
C Spire values a sales-focused mindset. Prepare to discuss your previous sales achievements and how you met or exceeded targets. Be ready to explain your approach to driving sales and how you can contribute to the team’s success.
✨Prepare Questions for the Interviewers
Engage with your interviewers by asking insightful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if C Spire is the right fit for you.