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For Companies At a Glance
- Tasks: Provide 1st/2nd line IT support across Azure, Intune, and Microsoft Office.
- Company: Join a dynamic team in Port Talbot for hands-on IT experience.
- Benefits: Earn £19 per hour with opportunities for skill development.
- Other info: Contract role for 6+ weeks with potential for future opportunities.
- Why this job: Kickstart your IT career while solving real tech challenges.
- Qualifications: Experience with Azure, Intune, and Microsoft Office is essential.
The predicted salary is between 38000 - 40000 £ per year.
Job Details
- Role: IT Support Engineer
- Start: ASAP
- Contract Length: 6+ weeks
- Location: Port Talbot (on site)
- Rate: £19 per hour
Overview
My client in Port Talbot are looking for a 1st/2nd Line Support Engineer to join the team for 6+ weeks.
Responsibilities
The role involves providing first-line and second-line support across Azure, Intune, Microsoft Office and related infrastructure, handling deployments, migrations, rollouts, desktop support and user support.
Required Experience
- Azure
- Intune
- Microsoft Office
- Deployments
- Migrations
- Roll outs
- Desktop support
- User support
1st/2nd Line IT Support in Port Talbot) employer: C P S Group
Contact Detail:
C P S Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 1st/2nd Line IT Support in Port Talbot)
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, especially those who work in or know about roles similar to the 1st/2nd Line IT Support position. A friendly chat can lead to insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your Azure, Intune, and Microsoft Office skills. We all know that confidence is key, so practice common support scenarios and be ready to showcase your problem-solving abilities.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that IT Support gig! We make it easy for you to showcase your skills and experience directly to employers looking for talent like yours.
We think you need these skills to ace 1st/2nd Line IT Support in Port Talbot)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Azure, Intune, and Microsoft Office. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or tasks you've handled.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the 1st/2nd Line IT Support role. Share specific examples of your past support experiences and how they relate to the responsibilities listed in the job description.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon unless it’s relevant to the role. This helps us understand your qualifications quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at C P S Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Azure, Intune, and Microsoft Office. Be ready to discuss your experience with deployments and migrations, as well as any challenges you've faced in desktop support. The more specific examples you can provide, the better!
✨Practice Common Support Scenarios
Think about typical issues users might face and how you would resolve them. Prepare to walk through your thought process during the interview. This shows that you not only know the tech but can also apply it effectively in real-world situations.
✨Show Off Your Communication Skills
As an IT Support Engineer, you'll need to explain technical issues to non-technical users. Practice explaining complex concepts in simple terms. This will demonstrate your ability to communicate effectively, which is crucial for user support.
✨Ask Insightful Questions
Prepare a few questions about the team dynamics, the tools they use, or the types of projects you'll be working on. This shows your genuine interest in the role and helps you assess if it's the right fit for you.