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- Tasks: Coordinate deliveries, manage orders, and support showroom operations.
- Company: Join C.P Hart, a leading trade merchant in the UK and Ireland.
- Benefits: Enjoy competitive salary, bonuses, free parking, and wellness perks.
- Why this job: Build your career with us while making a real impact on client satisfaction.
- Qualifications: Strong communication, organisational skills, and customer service experience preferred.
- Other info: Full-time role, Monday to Friday, with opportunities for personal development.
The predicted salary is between 28800 - 43200 £ per year.
Salary: Competitive Salary + Bonus + Excellent Benefits
We are C.P Hart part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary, there are also benefits on tap – including:
- Annual leave (increasing with length of service)
- Free parking
- A generous pension scheme (matched up to 9%)
- The potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Client Support Coordinator based in our Amersham showroom, you’ll be responsible for:
- Coordinating and managing delivery processes, ensuring a smooth handover with consultants, engaging clients, and setting viable delivery dates.
- Overseeing payments and credit accounts, ensuring accurate processing in line with Sales Ledger procedures.
- Monitoring and managing orders proactively, addressing purchase order issues, tracking progress, and updating clients as needed.
- Supporting showroom operations, assisting with administration, liaising with clients, and collaborating with sales consultants.
This is a full time, permanent role working Monday-Friday, 37.5 hours a week.
And here’s what we’d like you to have:
- Organisational and communication skills to coordinate deliveries and engage clients proactively
- Practical experience in order management, logistics, or customer service is preferred
- Strong customer service and relationship building skills
- Strong project management and organisation skills
- Professional and confident individual
We look forward to receiving your application!
Contact Detail:
C.P. Hart & Sons Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Support Coordinator
✨Tip Number 1
Familiarise yourself with the Wolseley Group and C.P Hart's values and mission. Understanding their commitment to customer service and employee development will help you align your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Highlight any relevant experience in logistics or customer service during your conversations. Be prepared to share specific examples of how you've successfully managed orders or resolved client issues, as this will demonstrate your capability for the Client Support Coordinator role.
✨Tip Number 3
Network with current or former employees of C.P Hart or the Wolseley Group on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 4
Prepare thoughtful questions about the role and the company during your interview. Asking about their approach to client engagement or how they support employee development shows your enthusiasm and helps you stand out as a candidate who is serious about contributing to their success.
We think you need these skills to ace Client Support Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Client Support Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in order management, logistics, or customer service. Use bullet points to make it easy to read and focus on achievements that demonstrate your organisational and communication skills.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific experiences that showcase your ability to coordinate deliveries and engage clients effectively. Make sure to convey your understanding of the company's values and how you can contribute to them.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at C.P. Hart & Sons Ltd
✨Showcase Your Organisational Skills
As a Client Support Coordinator, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your past experiences where you successfully coordinated deliveries or managed orders, highlighting your organisational prowess.
✨Emphasise Customer Service Experience
This role requires strong customer service skills. Be ready to discuss specific instances where you've built relationships with clients or resolved issues effectively. Show them that you understand the importance of client engagement.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think about potential challenges in order management or delivery processes and how you would address them. This will showcase your proactive approach.
✨Research the Company Culture
C.P Hart values its people and customers. Familiarise yourself with their mission and values, and be prepared to discuss how your personal values align with theirs. This will demonstrate your genuine interest in being part of their team.
