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- Tasks: Lead and inspire a team of 120 in a luxury travel company.
- Company: Exciting niche travel company based in central London.
- Benefits: Competitive salary, generous bonus, and amazing perks.
- Other info: Hybrid work model with opportunities for growth and development.
- Why this job: Shape the future of travel while coaching a dynamic team.
- Qualifications: Proven sales management experience in the travel industry.
The predicted salary is between 40000 - 52000 £ per year.
Required for this luxury niche travel company based in central London. The role is hybrid, 3 days in the office and 2 days from home, Monday to Friday. Looking after a team of 120 reservations/Customer service agents.
Sales managers duties:
- Providing direct support to the sales team, around 10/12 people focusing on coaching, call monitoring, and maintaining overall standards.
- Ensure KPIs and sales goals are met including sales targets, conversions rates, quality scores and customer satisfaction scores.
- Conduct regular performance evaluations and coaching sessions.
- Provide immediate feedback and correction actions to address performance.
- Foster a positive and motivational team.
- Perform regular call listenings and provide feedback.
- Provide regular reports to senior management on team performance.
Sales managers skills required:
- Sales management/Team leader experience within the travel industry.
- Experience running a team within a call centre environment or retail shop.
- 2nd European language would be great but not a must.
- Experience setting a help the team achieve targets, KPIs, call conversations etc.
- Happy working on a hybrid basis.
- Able to train for the first 2 weeks in their European head office.
Sales manager in London employer: C & M RECRUITMENT
Contact Detail:
C & M RECRUITMENT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the hunt for a Sales Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your sales management skills. Think about specific examples from your past experience that showcase your ability to lead a team, hit KPIs, and drive customer satisfaction. We want you to shine!
✨Tip Number 3
Don’t forget to research the company culture! Understanding their values and how they operate will help you tailor your approach during interviews. Plus, it shows you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website for the best chance at landing that dream job! We make it easy for you to showcase your skills and experience directly to employers looking for top talent like you.
We think you need these skills to ace Sales manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Manager role. Highlight your experience in sales management within the travel industry and any relevant achievements. We want to see how you’ve led teams and met KPIs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our luxury niche travel company. Share your passion for travel and how your skills align with our goals.
Showcase Your Leadership Skills: In your application, emphasise your leadership experience. Talk about how you've coached teams, monitored performance, and fostered a positive environment. We love seeing examples of how you've motivated others!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at C & M RECRUITMENT
✨Know Your Numbers
Make sure you’re familiar with key performance indicators (KPIs) relevant to sales management in the travel industry. Be ready to discuss how you've met or exceeded these metrics in your previous roles, as this will show your potential employer that you understand what it takes to drive success.
✨Showcase Your Coaching Skills
Since the role involves coaching a team, prepare examples of how you've successfully trained and developed team members in the past. Highlight specific instances where your coaching led to improved performance or morale, as this will demonstrate your leadership capabilities.
✨Emphasise Team Motivation
Think about ways you've fostered a positive team environment before. Be ready to share strategies you’ve used to keep your team motivated and engaged, especially in a hybrid work setting. This will show that you can maintain high standards while also keeping spirits high.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges. Practice responses to situations like underperforming team members or achieving sales targets under pressure. This will help you convey your strategic thinking and adaptability.