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- Tasks: Be the friendly voice for customers, providing insurance quotes and support.
- Company: Specialist travel insurance company with a focus on customer care.
- Benefits: Competitive salary up to £28,000, Monday-Friday work schedule.
- Other info: Office-based role in Stockport with opportunities for growth.
- Why this job: Join a dynamic team and make a difference in customers' travel experiences.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 28000 - 28000 £ per year.
Our client is a specialist travel insurance company and are seeking a Customer Care Executive to join their team in Stockport. You will be the first point of contact for customers providing insurance quotes and any pre or post enquiries. The role is Monday-Friday based in the office and comes with a salary of up to £28,000 dependent on experience.
Customer Care Executive responsibilities:
- Handle inbound sales
Customer Care Executive employer: C & M RECRUITMENT
Contact Detail:
C & M RECRUITMENT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Executive
✨Tip Number 1
Make sure you know the ins and outs of the travel insurance industry. Brush up on common questions customers might have about quotes and policies. This will help you stand out during interviews!
✨Tip Number 2
Practice your communication skills! As a Customer Care Executive, you'll be the first point of contact for customers. Role-play with a friend or family member to get comfortable handling inquiries.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and possibly even a referral.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Customer Care Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. We want to see how your skills match the role of a Customer Care Executive, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about travel insurance and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Showcase Your Communication Skills: As the first point of contact for customers, strong communication is key. In your application, highlight any experiences where you’ve successfully handled customer queries or provided support. We want to see that you can connect with people!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at C & M RECRUITMENT
✨Know Your Stuff
Before the interview, make sure you understand the basics of travel insurance and the specific services offered by the company. Familiarise yourself with common customer queries and how to handle them effectively.
✨Practice Active Listening
During the interview, show that you can listen attentively. This is crucial for a Customer Care Executive role. Respond thoughtfully to questions and demonstrate that you value the interviewer’s input.
✨Showcase Your Communication Skills
Be prepared to demonstrate your communication skills. You might be asked to role-play a customer interaction. Keep your tone friendly and professional, and ensure you articulate your thoughts clearly.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows your genuine interest in the position and the company.