At a Glance
- Tasks: Manage school travel enquiries and provide exceptional service from start to finish.
- Company: Leading specialist travel company passionate about inspiring educational trips.
- Benefits: £30k salary plus commission, hybrid working, and generous staff benefits.
- Other info: Enjoy discounted travel, health plans, gym memberships, and social events.
- Why this job: Make a real impact on students' learning experiences through travel.
- Qualifications: Experience in travel sales or teaching geography/humanities required.
The predicted salary is between 30000 - 33000 £ per year.
This leading specialist travel company is passionate about providing meaningful, inspiring and innovative holidays & educational trips to a range of destinations chosen by their team of experts who have first-hand, in-depth product knowledge. They now have a vacancy for a School Travel Specialist to deal with travel enquiries received over the phone and by email from schools and manage the enquiry from start to finish, providing exceptional service throughout.
Role of School Travel Specialist:
- Deal with enquiries and handle reservations over the phone, email and occasionally in person, providing comprehensive destination advice and aiming to upsell and achieve revenue targets.
- Work with teachers to ensure the school groups receive the full benefit of learning outside of the classroom and maximising the educational aspect of the destination, specialising in geography or language trips.
- Respond to correspondence to manage enquiries and deal with any issues arising.
- Regular quote follow up to maximise sales conversion.
- Deliver destination/product presentations to schools in person and/or virtually, out of hours if required.
- Produce accurate quotes, confirmations and invoices.
- Provide cover on the emergency phone rota.
Experience required for School Travel Specialist:
- Proven travel sales experience preferably within tour operations/educational travel OR as a teacher of geography or humanities.
- Flexible approach with an ability to thrive in a busy, fast-paced role, effectively managing and prioritising workload.
- Excellent attention to detail and accuracy with strong numerical ability.
- Strong interpersonal and communication skills with excellent teamwork.
- Exceptional customer service focus.
- Able to demonstrate influencing and negotiating skills.
- Excellent spoken and written English.
- Practical experience using Microsoft Word, Excel and Outlook.
Additional Information for School Travel Specialist:
- Salary £30k plus commission or circa £2.5k to £3k p/a.
- Hybrid office/home based role, 2 days in the office.
- Monday to Friday 9 to 5.
- Out of hours phone cover on a rota basis - 2 to 3 times per year.
- Range of staff benefits including discounted travel, health cash plan, subsidised gym membership, wide range of well-being initiatives & social events.
Please apply for the position of School Travel Specialist online or email your CV to.
School Travel Specialist in Westcott employer: C & M Recruitment Ltd
As a leading specialist travel company, we pride ourselves on fostering a dynamic and supportive work environment that encourages personal and professional growth. Our hybrid working model allows for flexibility while our generous benefits, including discounted travel and wellness initiatives, ensure that our employees feel valued and motivated. Join us in creating inspiring educational experiences for schools, where your passion for travel can truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land School Travel Specialist in Westcott
✨Tip Number 1
Get to know the company inside out! Research their travel offerings and understand their mission. This will help you tailor your conversations and show genuine interest when you chat with them.
✨Tip Number 2
Practice your pitch! You’ll need to communicate effectively with teachers and schools, so rehearse how you’d present destination options and upsell services. Confidence is key!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it shows you’re proactive!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace School Travel Specialist in Westcott
Some tips for your application 🫡
Show Your Passion for Travel:When writing your application, let your enthusiasm for travel shine through! Share any personal experiences or insights that relate to educational trips, as this will resonate with us and show you’re a great fit for the role.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the School Travel Specialist position. Highlight relevant experience in travel sales or education, and don’t forget to mention your strong communication skills – we love a good storyteller!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. Remember, attention to detail is crucial in this role, so show us you’ve got it!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at C & M Recruitment Ltd
✨Know Your Destinations
Make sure you brush up on the destinations the company offers. Familiarise yourself with the educational aspects of these trips, especially if you have a background in geography or languages. This will help you provide insightful advice during the interview and show your passion for the role.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experience, particularly in travel or education. Think of specific examples where you successfully upsold or converted enquiries into bookings. This will demonstrate your ability to meet revenue targets and provide exceptional service.
✨Demonstrate Your Communication Skills
Since the role involves dealing with schools and teachers, practice articulating your thoughts clearly and confidently. You might even want to prepare a mock presentation about a destination to showcase your communication prowess and ability to engage an audience.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills, especially regarding handling enquiries and managing issues. Think of past experiences where you resolved customer concerns effectively, as this will highlight your customer service focus and ability to thrive in a fast-paced environment.
