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- Tasks: Lead and inspire a team of 120 in a luxury travel company.
- Company: Exciting niche travel company based in central London.
- Benefits: Competitive salary, generous bonuses, private healthcare, and free family travel.
- Other info: Join a supportive team with fantastic career growth opportunities.
- Why this job: Shape the future of travel while enjoying a hybrid work-life balance.
- Qualifications: Proven sales management experience in the travel industry is essential.
The predicted salary is between 40000 - 40000 £ per year.
Required for this luxury niche travel company based in central London. The role is hybrid, 3 days in the office and 2 days from home, Monday to Friday. Looking after a team of 120 reservations/Customer service agents.
Sales managers duties:
- Providing direct support to the sales team, around 10/12 people focusing on coaching, call monitoring, and maintaining overall standards.
- Ensure KPIs and sales goals are met including sales targets, conversions rates, quality scores and customer satisfaction scores.
- Conduct regular performance evaluations and coaching sessions.
- Provide immediate feedback and correction actions to address performance.
- Foster a positive and motivational team.
- Perform regular call listenings and provide feedback.
- Provide regular reports to senior management on team performance.
Sales managers skills required:
- Sales management/Team leader experience within the travel industry.
- Experience running a team within a call centre environment or retail shop.
- 2nd European language would be great but not a must.
- Experience setting a help the team achieve targets, KPIs, call conversations etc.
- Happy working on a hybrid basis.
- Able to train for the first 2 weeks in their European head office.
- Ideally some cruise knowledge would be a major plus.
Additional information:
- Great benefits including private health care, life assurance, income protection, fantastic group pension plan, Free expedition travel for family, 25 days holidays plus bank holidays.
If you are interested in this fantastic opportunity please apply online or send your cv quoting DT60645.
Sales manager employer: C & M Recruitment Ltd
Contact Detail:
C & M Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the hunt for a Sales Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your sales management skills. Be ready to discuss how you've led teams, hit KPIs, and fostered a positive environment. We want to hear your success stories!
✨Tip Number 3
Don’t forget to showcase your passion for travel! Whether it’s sharing your favourite destinations or discussing trends in the industry, let your enthusiasm shine through. It’s all about connecting with the company’s vibe.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Sales manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Manager role. Highlight your experience in sales management within the travel industry and any relevant achievements that showcase your ability to lead a team effectively.
Showcase Your Skills: In your cover letter, emphasise your skills in coaching, performance evaluation, and meeting KPIs. We want to see how you can motivate a team and drive results, so don’t hold back on sharing specific examples!
Be Authentic: Let your personality shine through in your application. We’re looking for someone who can foster a positive team environment, so showing your enthusiasm for the role and the travel industry can really make you stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our fantastic team!
How to prepare for a job interview at C & M Recruitment Ltd
✨Know Your Numbers
Before the interview, brush up on key performance indicators (KPIs) relevant to sales management in the travel industry. Be ready to discuss how you've met or exceeded targets in your previous roles, as this will show your potential employer that you understand what it takes to drive success.
✨Showcase Your Coaching Skills
Since the role involves coaching a team of around 10-12 people, prepare examples of how you've successfully trained and motivated your team in the past. Highlight specific instances where your coaching led to improved performance or morale, as this will demonstrate your leadership capabilities.
✨Familiarise Yourself with the Company
Research the luxury niche travel company thoroughly. Understand their offerings, target audience, and any recent news. This knowledge will not only help you tailor your answers but also show your genuine interest in the company and its mission.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle team dynamics. Think about challenges you've faced in previous roles and how you resolved them. This will help you articulate your thought process and decision-making skills during the interview.