At a Glance
- Tasks: Lead a dynamic sales team in the luxury travel sector and drive performance.
- Company: Luxury niche travel company based in central London with a hybrid work model.
- Benefits: Competitive salary, generous bonus, private healthcare, and free family travel opportunities.
- Other info: Enjoy 25 days holiday plus bank holidays and excellent career growth potential.
- Why this job: Join a passionate team and make a real impact in the travel industry.
- Qualifications: Proven sales management experience in travel and strong leadership skills.
The predicted salary is between 40000 - 52000 £ per year.
Required for this luxury niche travel company based in central London. The role is hybrid, 3 days in the office and 2 days from home, Monday to Friday. Looking after a team of 120 reservations/Customer service agents.
Sales Manager Duties:
- Providing direct support to the sales team, around 10/12 people focusing on coaching, call monitoring, and maintaining overall standards.
- Ensure KPIs and sales goals are met including sales targets, conversion rates, quality scores and customer satisfaction scores.
- Conduct regular performance evaluations and coaching sessions.
- Provide immediate feedback and corrective actions to address performance.
- Provide regular reports to senior management on team performance.
Sales Manager Skills Required:
- Sales management/Team leader experience within the travel industry.
- Experience running a team within a call centre environment or retail shop.
- 2nd European language would be great but not a must.
- Experience setting help for the team to achieve targets, KPIs, call conversions etc.
- Happy working on a hybrid basis.
- Able to train for the first 2 weeks in their European head office.
Great benefits including private health care, life assurance, income protection, fantastic group pension plan, free expedition travel for family, 25 days holidays plus bank holidays.
If you are interested in this fantastic opportunity please apply online or send your CV quoting DT60645.
Manager Sales & Marketing employer: C & M Recruitment Ltd
Contact Detail:
C & M Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager Sales & Marketing
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the hunt for a Sales Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their sales goals and KPIs, and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 3
Practice your pitch! Be ready to discuss your previous sales management experiences, especially in the travel sector. Highlight your successes in coaching teams and meeting targets, as this is what they'll want to hear.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Manager Sales & Marketing
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your sales management experience in the travel industry. We want to see how you've led teams and met KPIs, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your coaching experience and how you’ve helped teams hit their targets.
Showcase Your Team Leadership Skills: In your application, emphasise your experience in managing teams, especially in a call centre or retail environment. We’re looking for someone who can inspire and motivate a team of 10-12 people.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at C & M Recruitment Ltd
✨Know Your Numbers
Make sure you’re familiar with key performance indicators (KPIs) relevant to sales management in the travel industry. Be ready to discuss how you've met or exceeded targets in your previous roles, as this will show your potential employer that you understand what it takes to drive success.
✨Showcase Your Coaching Skills
Since the role involves coaching a team, prepare examples of how you've successfully trained and developed team members in the past. Highlight specific instances where your coaching led to improved performance or morale within your team.
✨Understand the Company Culture
Research the luxury niche travel company’s values and culture. Be prepared to discuss how your personal values align with theirs, and think about how you can contribute to maintaining their high standards in customer service and sales.
✨Prepare for Hybrid Work Questions
As this role is hybrid, be ready to discuss your experience working both in-office and remotely. Share strategies you’ve used to stay productive and engaged while working from home, and how you plan to maintain team cohesion in a hybrid environment.