Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers and manage bookings while promoting amazing holiday experiences.
- Company: Specialist tour operator based in Leeds with a vibrant team culture.
- Benefits: Up to £34,000 salary, 28 days leave, pension scheme, and exclusive holiday discounts.
- Other info: Office-based role with opportunities for growth in the travel industry.
- Why this job: Join a passionate team and help create unforgettable travel experiences for customers.
- Qualifications: Strong communication skills, attention to detail, and proficiency in Microsoft Office.
The predicted salary is between 34000 - 34000 £ per year.
Our client is a specialist tour operator located in Leeds and they are seeking a Customer Service and Operations Executive to join their team. The role is Monday to Friday and office-based with a salary of up to £34,000 dependent on experience.
Customer Service and Operations Executive duties:
- Responding to customer enquiries via phone, email, and post
- Managing and updating the booking system
- Processing and managing supplier payments
- Promoting holidays where appropriate
- Supporting month-end reporting
- Providing general administrative and office support
Customer Service and Operations Executive skills required:
- Excellent written and verbal communication skills
- Strong organisational skills with high attention to detail
- Proficient in Microsoft Office and Excel
- Able to promote and sell holidays
- Ability to multi-task and work well under pressure
- Travel industry experience preferred but not essential
Additional information:
- Salary up to £34,000
- 28 days annual leave plus bank holidays
- Pension scheme
- Exclusive holiday discounts for you, friends and family
Customer Service and Operations Executive in Leeds employer: C & M Recruitment Ltd
Contact Detail:
C & M Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service and Operations Executive in Leeds
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help us tailor our conversations and show genuine interest during interviews.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will boost our confidence and help us articulate our skills effectively.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give us insider info and even referrals for the role.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a thank-you email expressing our appreciation. It keeps us on their radar and shows our enthusiasm for the position.
We think you need these skills to ace Customer Service and Operations Executive in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Service and Operations Executive role. Highlight your relevant experience, especially in customer service and any organisational skills that match what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for the travel industry and how your skills can benefit our team. Keep it friendly and professional, just like us!
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your written application reflects your excellent communication skills. Be clear, concise, and engaging – we want to see your personality come through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at C & M Recruitment Ltd
✨Know Your Stuff
Before the interview, make sure you research the company and its offerings. Familiarise yourself with their holiday packages and any recent news about them. This will show your genuine interest and help you answer questions more confidently.
✨Show Off Your Communication Skills
As a Customer Service and Operations Executive, communication is key. Practice articulating your thoughts clearly and concisely. You might want to prepare examples of how you've handled customer enquiries in the past, showcasing your verbal and written skills.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple tasks and stay organised. You could share specific tools or methods you use to keep track of bookings or deadlines. This will highlight your attention to detail and ability to work under pressure.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations, like handling a difficult customer or managing a booking error. Think through your responses ahead of time, focusing on how you would resolve issues while maintaining excellent customer service.