At a Glance
- Tasks: Manage school travel enquiries and provide exceptional service from start to finish.
- Company: Leading specialist travel company passionate about inspiring educational trips.
- Benefits: £30k salary plus commission, hybrid working, and generous staff benefits.
- Other info: Enjoy discounted travel, health plans, gym memberships, and social events.
- Why this job: Make a real impact on students' learning experiences through travel.
- Qualifications: Experience in travel sales or teaching geography/humanities required.
The predicted salary is between 30000 - 33000 € per year.
This leading specialist travel company is passionate about providing meaningful, inspiring and innovative holidays & educational trips to a range of destinations chosen by their team of experts who have first-hand, in-depth product knowledge. They now have a vacancy for a School Travel Specialist to deal with travel enquiries received over the phone and by email from schools and manage the enquiry from start to finish, providing exceptional service throughout.
Role of School Travel Specialist:
- Deal with enquiries and handle reservations over the phone, email and occasionally in person, providing comprehensive destination advice and aiming to upsell and achieve revenue targets.
- Work with teachers to ensure the school groups receive the full benefit of learning outside of the classroom and maximising the educational aspect of the destination, specialising in geography or language trips.
- Respond to correspondence to manage enquiries and deal with any issues arising.
- Regular quote follow up to maximise sales conversion.
- Deliver destination/product presentations to schools in person and/or virtually, out of hours if required.
- Produce accurate quotes, confirmations and invoices.
- Provide cover on the emergency phone rota.
Experience required for School Travel Specialist:
- Proven travel sales experience preferably within tour operations/educational travel OR as a teacher of geography or humanities.
- Flexible approach with an ability to thrive in a busy, fast-paced role, effectively managing and prioritising workload.
- Excellent attention to detail and accuracy with strong numerical ability.
- Strong interpersonal and communication skills with excellent teamwork.
- Exceptional customer service focus.
- Able to demonstrate influencing and negotiating skills.
- Excellent spoken and written English.
- Practical experience using Microsoft Word, Excel and Outlook.
Additional Information for School Travel Specialist:
- Salary £30k plus commission or circa £2.5k to £3k p/a.
- Hybrid office/home based role, 2 days in the office.
- Monday to Friday 9 to 5.
- Out of hours phone cover on a rota basis - 2 to 3 times per year.
- Range of staff benefits including discounted travel, health cash plan, subsidised gym membership, wide range of well-being initiatives & social events.
Please apply for the position of School Travel Specialist online or email your CV.
School Travel Specialist in Guildford employer: C & M Recruitment Ltd
As a leading specialist travel company, we pride ourselves on fostering a dynamic and supportive work environment that encourages personal and professional growth. Our hybrid working model allows for flexibility, while our generous benefits package, including discounted travel and wellness initiatives, ensures our employees feel valued and motivated. Join us in creating inspiring educational experiences for schools, where your passion for travel can truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land School Travel Specialist in Guildford
✨Tip Number 1
Get to know the company inside out! Research their travel offerings and understand their mission. This will help you tailor your conversations and show genuine interest when you chat with them.
✨Tip Number 2
Practice your pitch! You’ll need to communicate effectively with teachers and schools, so rehearse how you’d present destination options and upsell services. Confidence is key!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might just land you that interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team of travel enthusiasts.
We think you need these skills to ace School Travel Specialist in Guildford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the School Travel Specialist role. Highlight any travel sales experience or teaching background, especially in geography or humanities, to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about educational travel and how your previous experiences have prepared you for this role. Keep it engaging and personal!
Showcase Your Customer Service Skills:Since exceptional customer service is key for us, make sure to include examples of how you've gone above and beyond for customers in your application. We love seeing how you can create memorable experiences!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application lands right where it needs to be!
How to prepare for a job interview at C & M Recruitment Ltd
✨Know Your Destinations
Make sure you research the destinations that the company offers. Familiarise yourself with the educational aspects of these trips, especially if they focus on geography or languages. This will help you provide insightful advice during the interview and show your passion for the role.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experience, particularly in travel or education. Think of specific examples where you successfully upsold a product or handled a challenging customer situation. This will demonstrate your ability to meet revenue targets and provide exceptional service.
✨Practice Your Communication
Since the role involves a lot of communication with schools and teachers, practice articulating your thoughts clearly. You might even want to do a mock interview with a friend, focusing on how you would handle enquiries and present destination information effectively.
✨Be Ready for Problem-Solving
Anticipate questions about how you would handle potential issues that could arise during a trip. Think of scenarios where you had to resolve problems quickly and efficiently. This will highlight your ability to manage enquiries from start to finish and ensure a smooth experience for clients.
