At a Glance
- Tasks: Manage school travel enquiries and provide exceptional service from start to finish.
- Company: Leading specialist travel company passionate about inspiring educational trips.
- Benefits: £30k salary plus commission, hybrid working, and generous staff benefits.
- Other info: Enjoy discounted travel, health plans, gym memberships, and social events.
- Why this job: Make a real impact on students' learning experiences through travel.
- Qualifications: Experience in travel sales or teaching geography/humanities required.
The predicted salary is between 30000 - 30000 € per year.
This leading specialist travel company is passionate about providing meaningful, inspiring and innovative holidays & educational trips to a range of destinations chosen by their team of experts who have first-hand, in-depth product knowledge. They now have a vacancy for a School Travel Specialist to deal with travel enquiries received over the phone and by email from schools and manage the enquiry from start to finish, providing exceptional service throughout.
Role of School Travel Specialist:
- Deal with enquiries and handle reservations over the phone, email and occasionally in person, providing comprehensive destination advice and aiming to upsell and achieve revenue targets.
- Work with teachers to ensure the school groups receive the full benefit of learning outside of the classroom and maximising the educational aspect of the destination, specialising in geography or language trips.
- Respond to correspondence to manage enquiries and deal with any issues arising.
- Regular quote follow up to maximise sales conversion.
- Deliver destination/product presentations to schools in person and/or virtually, out of hours if required.
- Produce accurate quotes, confirmations and invoices.
- Provide cover on the emergency phone rota.
Experience required for School Travel Specialist:
- Proven travel sales experience preferably within tour operations/educational travel OR as a teacher of geography or humanities.
- Flexible approach with an ability to thrive in a busy, fast-paced role, effectively managing and prioritising workload.
- Excellent attention to detail and accuracy with strong numerical ability.
- Strong interpersonal and communication skills with excellent teamwork.
- Exceptional customer service focus.
- Able to demonstrate influencing and negotiating skills.
- Excellent spoken and written English.
- Practical experience using Microsoft Word, Excel and Outlook.
Additional Information for School Travel Specialist:
- Salary £30k plus commission or circa £2.5k to £3k p/a.
- Hybrid office/home based role, 2 days in the office Monday to Friday 9 to 5.
- Out of hours phone cover on a rota basis - 2 to 3 times per year.
- Range of staff benefits including discounted travel, health cash plan, subsidised gym membership, wide range of well-being initiatives & social events.
Please apply for the position of School Travel Specialist online or email your CV to STSM1_UKTJ.
School Travel Specialist in Dorking employer: C & M Recruitment Ltd
As a leading specialist travel company, we pride ourselves on fostering a dynamic and supportive work environment that encourages personal and professional growth. Our hybrid working model allows for flexibility, while our generous benefits package, including discounted travel and wellness initiatives, ensures our employees feel valued and motivated. Join us in creating inspiring educational experiences for schools, where your passion for travel can truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land School Travel Specialist in Dorking
✨Tip Number 1
Get to know the company inside out! Research their travel offerings and understand their mission. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your phone skills! Since you'll be dealing with enquiries over the phone, it’s crucial to sound confident and friendly. Try role-playing with a friend to nail down your pitch and responses.
✨Tip Number 3
Showcase your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This will help you stand out as someone who truly cares about providing exceptional service.
✨Tip Number 4
Don’t forget to follow up! After your interview or any interaction, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace School Travel Specialist in Dorking
Some tips for your application 🫡
Show Your Passion for Travel:When writing your application, let your enthusiasm for travel shine through! We love candidates who are genuinely excited about creating meaningful experiences for school groups. Share any personal travel stories or experiences that relate to educational trips.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the School Travel Specialist role. Highlight your relevant experience in travel sales or education, and don’t forget to mention your strong communication skills. We want to see how you can bring value to our team!
Be Detail-Oriented:Attention to detail is key in this role, so make sure your application is free from typos and errors. Double-check your documents before submitting them. We appreciate candidates who take the time to ensure everything is accurate and polished!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and it helps us keep track of your application. Plus, you’ll get to see more about what we do and our company culture!
How to prepare for a job interview at C & M Recruitment Ltd
✨Know Your Destinations
Make sure you research the destinations the company offers. Familiarise yourself with the educational aspects of each location, as well as any unique experiences they provide. This will help you demonstrate your passion and knowledge during the interview.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experience, especially in travel or education. Think of specific examples where you successfully upsold a product or handled a challenging customer situation. This will show your potential employer that you can meet their revenue targets.
✨Practice Your Communication
Since the role involves a lot of interaction with schools and teachers, practice your communication skills. Be ready to explain complex travel details clearly and concisely. You might even want to do a mock presentation to get comfortable with delivering information.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Share examples of how you've collaborated with others in past roles, especially in fast-paced environments. This will reassure them that you can thrive in their dynamic workplace.
