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For Companies At a Glance
- Tasks: Lead client onboarding and professional services for a revolutionary ConstructionTech platform.
- Company: Join a fast-growing company transforming construction procurement with innovative technology.
- Benefits: Enjoy remote work, flexible hours, 25 days leave, and team-building events.
- Why this job: Make a real impact in the construction industry while developing your skills.
- Qualifications: Experience as a Product Owner or Business Analyst in a tech environment is essential.
- Other info: Collaborative culture with opportunities for career growth and development.
The predicted salary is between 36000 - 60000 £ per year.
Construction Link (C-Link) is a fast-growing ConstructionTech company revolutionising construction procurement. We automate workflows and transform how subcontractors win work. Construction Link comprises two brands: C-Link – procurement software for main contractors and developers; Prosper – a lead generation marketplace for subcontractors. Our platform supports complex commercial and contractual workflows, helping construction teams manage procurement, documentation, and supply chain processes more efficiently.
We’re growing our product team and are looking for a Product Owner with strong Business Analyst skills to take ownership of our Professional Services and client onboarding workstream. This role is focused on understanding customer requirements in depth and ensuring new clients are onboarded efficiently, accurately, and successfully.
You’ll work across two teams:
- A Professional Services / Onboarding team, responsible for client-specific delivery, configuration, and integrations
- A DevOps team, responsible for platform performance, reliability, and operational readiness
You’ll work closely with Sales, Customer Success, and internal delivery teams to bridge the gap between commercial commitments, customer documentation, and successful go-live.
What You’ll Do
- Own the end-to-end onboarding and professional services workstream for new C-Link customers, from post-sale through to go-live
- Analyse client documentation (e.g. tender documents, contracts, legal templates) and translate requirements into templates, configurations, and delivery plans within C-Link
- Work closely with Sales and Customer Success to support deal closure, onboarding scoping, and smooth handover into delivery
- Act as the primary Business Analyst for onboarding, breaking down complex customer requirements into clear, actionable work
- Partner with the Professional Services development team to deliver onboarding work, client-specific configurations, and integrations
- Work with UX on the workflows and interfaces associated with onboarding and configuration, ensuring it is clear, scalable, and efficient
- Define and manage requirements for client integrations with third-party systems
- Act as Product Owner for the DevOps team, ensuring platform performance, reliability, uptime, and site speed meet customer expectations
- Collaborate with internal stakeholders to prioritise work, manage trade-offs, and ensure successful client outcomes
What We’re Looking For
- Proven experience as a Product Owner, Business Analyst, or hybrid PO/BA in a SaaS or technology-led environment
- Strong experience analysing complex, document-heavy requirements and translating them into structured system delivery
- Experience working closely with commercial, customer-facing, and technical teams
- Excellent stakeholder management and communication skills
- Strong analytical mindset with the ability to structure ambiguity into clear plans
Desirable
- Experience in the construction industry, or working with legal, contractual, or commercial documentation
- Background in companies dealing with contracts, templates, procurement, or compliance-heavy workflows
- Experience supporting SaaS onboarding or professional services delivery
- Familiarity with system integrations and third-party platforms
Employee Benefits
- Remote-first working with regular company meet-ups
- 25 days annual leave + public holidays
- Flexible work-life balance
- Regular team-building events
- Auto-enrolment into the Company NEST pension scheme
- Discretionary bonus based on business performance
Product Owner employer: C-Link
Contact Detail:
C-Link Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Owner
✨Tip Number 1
Network like a pro! Reach out to people in the construction tech space, especially those who work at C-Link or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by understanding the company’s products inside out. Dive into their software and think about how your skills as a Product Owner can enhance their onboarding process. Show them you’re not just a fit, but the perfect fit!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After your interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the C-Link team.
We think you need these skills to ace Product Owner
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Product Owner role. Highlight your experience with SaaS, business analysis, and any relevant projects that showcase your skills in managing complex requirements.
Showcase Your Communication Skills: Since this role involves working closely with various teams, emphasise your communication abilities. Share examples of how you've successfully collaborated with stakeholders or translated complex information into clear plans.
Demonstrate Your Analytical Mindset: We love a strong analytical mindset! Include specific instances where you've tackled ambiguity and turned it into structured, actionable plans. This will show us you can handle the complexities of client onboarding.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at C-Link
✨Know Your Product Inside Out
Before the interview, make sure you understand Construction Link's products and services thoroughly. Familiarise yourself with how their procurement software works and the specific challenges it addresses for clients. This will help you demonstrate your genuine interest and ability to contribute as a Product Owner.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and how you handle complex client requirements. Prepare examples from your past experience where you've successfully translated ambiguous documentation into actionable plans. This will showcase your analytical mindset and ability to manage stakeholder expectations.
✨Showcase Your Collaboration Skills
Since this role involves working closely with various teams, be ready to discuss how you've effectively collaborated with sales, customer success, and technical teams in the past. Highlight specific instances where your communication skills helped bridge gaps and led to successful project outcomes.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask thoughtful questions about the onboarding process and how the Professional Services team collaborates with the DevOps team. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
